- The products should be sent back in original package, which means not being used (except tryout), worn, plastic removed, damaged, scratched or tampered with.
- All return fees are at the customers’ own cost.
- When we receive the products sent back intactly, we will replace it with new one and ship them back to you .
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Does STIHL have a return policy?
STIHL SHOP ONLINE RETURNS POLICY We happily accept returns or exchanges within 14 days of purchase. Unless your item is faulty, does not meet acceptable quality, or does not meet its description, your item must be returned unused and in the same condition that you received it (no fuel in tools).
What is the warranty on a STIHL?
All STIHL Products shown in the current STIHL Sales Catalogue are covered for a period of 2 years from the date of purchase to the ORIGINAL PURCHASER, when used for the designed purpose of that product by Domestic users.
How do I complain to STIHL?
We are pleased you want to contact us and we will be happy to answer your questions or hear your opinion. Please enter your details in the fields below or alternatively email us at csc@stihl.com.au.
Why is STIHL not sold at Lowes?
For Stihl Inc., it's about image. The German-owned maker of chain saws and other hand-held yard tools believes emphasizing that it doesn't sell through mass merchants such as Lowe's and Home Depot reinforces its aura of exclusivity. Stihl's bright-orange machines can be purchased only through independent dealers.
How do I return a Stihl product?
We offer free returns, which means you will not be charged for the courier costs of returning an item to us. However, we may ask you to take your item to your nearest STIHL Approved Dealer. You can notify us you would like to return an item up to 30 days after you receive it using our RMA request form.
Is Stihl warranty transferable?
The STIHL limited warranty may not be transferred by the Consumer to any subsequent purchaser. Only STIHL Incorporated can transfer the limited warranty to a subsequent purchaser.
How do you pronounce the brand name STIHL?
How do you pronounce the name STIHL? Our name is pronounced exactly like the metal “steel.”
Do STIHL dealers discount?
Stihl Coupons & Promo Codes for July 2022. eBay often offers Stihl at discounted prices through resellers and auctions.
Can STIHL equipment wet?
Rain is not a problem: STIHL cordless tools can also be used in the rain.
Who owns Stihl?
Stihl Holding AG & Co. KGStihl / Parent organization
Is Stihl still in business?
Terry Horan was named president and CEO of Stihl Inc., effective April 1, 2022. Virginia Beach-based chainsaw and outdoor power equipment manufacturer Stihl Inc. has appointed Terrence “Terry” Horan as the company's president and CEO effective April 1, the company announced in a news release Thursday.
Why can't I buy Stihl parts online?
STIHL has long decided that only selling through the committed local dealer is the way for them to do business. It is the locally owned dealer that will be able fully service the customer's product needs. That being said, STIHL doesn't sell online.
Do I have to register my Stihl product?
How can I register my STIHL product? It is the dealer's responsibility to register the product with the customer before the customer leaves the store. The dealers have their own service website for this purpose, as well as for technical and parts look-up issues.
How long is Husqvarna warranty?
When you invest in new equipment from Husqvarna, you're doing more than choosing a lawn mower. You're trusting our company's commitment to designing high-performing, high-quality machines that will serve your needs faithfully. That's why we have our 3 year, bumper-to-bumper warranty.
How does echo warranty work?
The warranty covers the unit for defects in the material and workmanship as long as normal use and maintenance is followed. Does ECHO offer a return or exchange policy? ECHO does not offer an over the counter return or product exchange.
How do I find my Stihl serial number?
Where do I find my serial number? Most serial numbers are stamped in the motor housing or crankcase to the left or right of the muffler looking down from the top on a flat surface. They will in most cases be 9 digits long and begin with the number 1, 2 or 5.
What percentage of ethanol is used in a STIHL engine?
Note: STIHL recommends use of fuel with no more than 10% ethanol content. Using fuel with greater than 10% ethanol content may cause damage to your equipment and may void your STIHL warranty. Learn More….
How long can a fuel tank be left unused?
We also recommend that if a unit will be left unused for more than 30 days that it be stored "dry.". This means emptying the fuel tank and then restarting and letting the unit run until all the fuel is consumed and the engine stops.
