RETURN POLICY - 100% SATISFACTION GUARANTEE
- Bicycles in new or like-new condition can be returned within 14 days for refund.
- Bicycles in new or like-new condition can be exchanged for store credit between15 and 30 days of the original purchase.
- Customer will be responsible for any damaged or worn items and the cost for these items will be deducted from the refund or store credit.
Full Answer
Can I order a bike online and have it shipped?
We've got 'em! These bikes can be ordered online and picked up at a Bicycle Warehouse retail store. These bikes can be ordered online and shipped directly to your home. Don't Know What to Get?
Is bicycle warehouse a good buy?
Andrew definit... Never a bad buy but always an informed useful purchase at bicycle warehouse thanks to the staff and their awesome manager. Never a bad buy but always an informed useful purchase at bicycle warehouse thanks to the staff and their awesome manager. All staff at bicycle warehouse were very helpful and friendly.
How will my online order be shipped to the store?
Purchases made online with an in-store pickup option will be shipped to the store from our online warehouse. One of our team members will contact you when your order is ready for pick up.
Can I return my bike?
In general, you cannot return a motorcycle to a private seller after paying them and signing a bill of sale. When you privately buy a motorcycle, you are agreeing to buy it “as is” and the seller holds no obligation to you to take it back and give you your money back.
How long do you have to return a bike to target?
Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items.
Can you return a bike to REI?
If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase."
Can I return an assembled bike to Target?
If your Target store doesn't have an assembled bike for the model you're looking for, but has a boxed version on hand, the store may ask you to return once they have assembled the bike. Bikes 12” to 16” are sold unassembled in the box. Target doesn't label or hold any particular bike as a display model.
What is Walmart's return policy on bicycles?
Guidelines For Walmart Bike Return Policy: You must have an original card, which was used to purchase to get the refund on the same account. Otherwise, the customer gets a refund with a Walmart gift card. 3. If a debit card was used then, you can request to get the return in cash.
What does REI stand for?
Recreational Equipment, Inc.REI / Full name
When did REI change their return policy?
As of June 4, REI will no longer uphold the lifetime warranty previously offered to its eligible members — to get a refund or exchange, items must now be presented within one year of their initial purchase.
How long is REI return policy?
How Many Return Days Does REI Allow? 365 days. This only applies to products that were bought new. REI calls this their 100% Satisfaction Guarantee and it used to be a lifetime guarantee but got dialed back in recent years.
What does REI do with returned items?
If you're not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics, which must be returned within 90 days of purchase.” And unless the item you bring back is trashed, it can be resold on the company's used gear site for about a third ...
Is there a limit on REI returns?
Starting Tuesday, REI will try to discourage customers from “renting” equipment for as long as they like by ending its policy of no time limits on returns. Customers will be allowed to take back store items for one year after purchase. The deadline for returning outlet merchandise bought on REI.com will be 30 days.
Can you return worn items to REI?
REI's guarantee doesn't cover ordinary wear and tear or damage caused by improper use or accidents. If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.
Can you return bike helmet to REI?
Bring your helmet and proof of purchase to your local REI store and exchange for the same helmet. If REI does not have the same helmet in stock. Bring your helmet and proof of purchase to your local REI store and exchange for a different Bontrager helmet.
Gift Cards
We offer two types of gift cards: digital gift cards delivered via email which can be used on BicycleWarehouse.com and in store and physical gift cards which can be used in store and online.
When Will My Order Ship?
Most orders placed before noon PST ship the following business day. Once your order has shipped a tracking number will be e-mailed to you with a delivery estimate. This info can also be accessed from your Account Page.
Free Shipping Promotion
We're happy to offer FREE shipping on orders over $50 within the continental United States.
In Store Pick Up
If you would like to pick up your order at one of our stores just select the "Free Store Pickup" shipping option when ordering. Please note that our online store and our retail stores maintain separate inventories. Purchases made online with an in-store pickup option will be shipped to the store from our online warehouse.
How long does it take for custom wheels to ship?
All custom built wheels usually ship within 5 business days of your order as long as all the parts are in stock. We keep a massive inventory on wheel components unlike other online builders who don't order the components until you place your order.
Does bicycle wheel warranty cover invoices?
Bicycle Wheel Warehouse Warranty does not cover: Products with proof of purchase or invoice, which makes it impossible to establish the date of sale; Products on which the identification markings have been removed; Products that have reached the end of their normal life cycle;
How long does it take to get a refund for unused gear?
The item was damaged by improper use or accident. Gear and Rider Apparel returns: New, unused items are eligible for a refund within 60 days of purchase. Used items are eligible for an online store credit within 60 days of purchase. To make a return for a refund, please follow these guidelines:
How long does Giant warranty last?
Gear: Giant warranties all Giant-branded Gear against defects in materials and manufacturing for at least one year from the date of purchase.
Can you get a refund on a Giant bike?
Bring your order, with proof of purchase, to the local Authorized Giant retailer who assembled your bike. You may be eligible for a full refund of the purchase price, not including destination fees, initial shipping and handling charges (S&H) plus any applicable tax, so long as any such bicycle is like-new and undamaged.
What is bicycle warehouse?
Bicycle Warehouse (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.
What information do you give to Amazon when you purchase something?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Bike Orders (Shipped)
Most bike orders ship within 48 hours. Occasionally, it takes an extra 2-3 days due to transport from one of our stores to our main warehouse. We then package the bike and ship it.
Bike Order (Picked Up In Store)
These orders get scheduled for building in our central warehouse. This takes 3-5 days depending on how many bikes are already in queue. Then we deliver it to the store you select for pickup. The store also calls you when it's ready for pickup.
Order Tracking
Once your order has shipped a tracking number will be e-mailed to you and can be accessed from your Account Page.
Free Shipping Promotion
We're happy to offer FREE shipping on orders over $75 within the continental United States.
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