The product has to meet the following requirements to be eligible for a return:
- The phone you are returning has to be bought from Straight Talk’s official website, and the IMEI number needs to be verified
- You need to return the phone in like-new, working condition
- The phone needs to be in the original manufacturer’s package with all the accessories, including battery, device, charger, and manual
Can You reactivate a straight talk phone?
You can activate or reactivate your handset as a new phone with a new number. If you are upgrading from another Straight Talk phone, you can transfer your service and keep the same phone number. Finally, you can port your phone number from another provider.
How do I report a lost straight talk phone?
What should I do if my Straight Talk phone is stolen or lost? If your phone is stolen or lost, call our Customer Care Center at 1-877-430-2355 immediately so we can assist you. Was this FAQ helpful?
How to unlock straight talk phone with ease?
To unlock Straight Talk iPhone, all you need to do is follow the steps mentioned below:
- You first need to visit the Straight Talk unlock for iPhone device page.
- Here, you will have to type in the IMEI number and the serial number of your device.
- You need to tap on the “ I’m not a robot ” button to verify your eligibility.
- You will be alerted within a few seconds to let you know whether you are eligible.
Can I Return my Straight Talk phone?
TracFone is not going to process the return of any Straight Talk phone you bought from a wireless dealer or a retailer. If you bought your phone from Straight Talk’s website, you have 30 days from the day your phone was delivered to you to return it for either an exchange or a refund.
Can I return a Straight Talk phone to Walmart?
Must be returned within 14 days with a receipt to obtain a refund or exchange: Prepaid wireless cellular phones may be returned in undamaged condition to any store. Most postpaid (contract) cellular phones may only be returned to the original store of purchase, in undamaged condition.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Is there a warranty on Straight Talk phones?
A new Straight Talk phone is covered by the phone manufacturer's one year limited warranty. A reconditioned Straight Talk phone also has a one year warranty provided by Straight Talk and all Straight Talk accessories have a 90-day warranty against defects in materials and workmanship under normal use by the purchaser.
How do I get a replacement Straight Talk phone?
Call our Customer Care Center at 1-877-430-CELL (2355) so that a new Straight Talk phone number may be issued at no charge.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can I cancel phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
How does Straight Talk phone warranty work?
A new Straight Talk phone is covered by the phone manufacturer's one year limited warranty. A reconditioned Straight Talk phone also has a one year warranty provided by Straight Talk and all Straight Talk accessories have a 90-day warranty against defects in materials and workmanship under normal use by the purchaser.
Can I return an unopened Straight Talk phone?
All Phones must be returned in "Like-New Condition", show no signs of use and must have less than 25 minutes in total cumulative talk time. If an item is defective it may only be exchanged with an equivalent product if we are unable to supply the same item or if the item cannot be repaired.
Is Straight Talk as good as Verizon?
On average, Straight Talk speeds clock in at 31.1 Mbps downloading and 15.6 Mbps uploading. Verizon is much speedier at a 53.3 Mbps download and 17.5 Mbps. With that said, both offer good speeds overall.
Will Straight Talk replace a cracked screen?
This plan covers loss and theft, accidental damage from handling, such as cracked screens, drops, liquid damage, and mechanical and electrical failures. This plan covers accidental damage from handling, such as cracked screens, drops, liquid damage, and mechanical and electrical failures.
Who owns Straight Talk?
América MóvilTracFone Wireless / Parent organizationAmérica Móvil is a Mexican telecommunications corporation headquartered in Mexico City, Mexico. It is the 7th largest mobile network operator in terms of equity subscribers and one of the largest corporations in the world. América Móvil is a Forbes Global 2000 company. Wikipedia
Is Straight Talk a TracFone?
About Tracfone Tracfone is America's largest no-contract cell phone provider. It operates under its own name and through a variety of brands, including Straight Talk, Total Wireless, Simple Mobile, and several others. They sell both low-cost cell phones and no-contract service plans along with calling cards.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
What is a normal restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
Is it legal to charge a restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered.
How long do you have to return a Straight Talk phone?
If you bought your phone from Straight Talk’s website, you have 30 days from the day your phone was delivered to you to return it for either an exchange or a refund. You need to follow the return instructions that came with your phone, pay for the shipping cost, and send it back to Straight Talk.
How to check on Straight Talk refund?
To check the status of your refund request, call Straight Talk’s customer service in the following way: Dial 1-877-430-2355. Wait until an agent picks up the phone or use our app to jump the phone queue. Ask them about the status of your refund request. Calling customer service can be a real hassle.
How to get a refund from Straight Talk?
You can follow these steps to ask for a refund from Straight Talk: Call the Straight Talk Refund Department at 1-877-430-2355. Wait for an agent to pick up the phone or use DoNotPay to skip the phone queue. Give the agent your contract number. Tell them that you want to cancel your automatic refill plan.
How to get money back from DoNotPay?
Follow these steps to get your money back in an instant: Open DoNotPay in your web browser and log in to your account. Scroll down and click on Chargeback Instantly. Follow the instructions from the chatbot. Decide if you want DoNotPay to send a dispute letter in your stead.
Can I cancel my Straight Talk wireless plan?
Canceling the Straight Talk wireless plan is not difficult. All you need to do is follow these simple instructions: Do not refill your account with any prepaid minutes, texts, etc. Wait for your prepaid service to run out—it will expire after that.
Does Straight Talk give refunds?
Straight Talk doesn’t always allow a refund for purchased plans or returns of SIM cards and phones. The success rate of your refund request will depend on the place or the way you used to purchase the Straight Talk monthly plans, fixed or unlimited data plans, and phones.
How long is the warranty on Straight Talk phones?
All reconditioned or refurbished phones sold by Straight Talk (except iPhones) have a ninety (90) day limited warranty as do all wireless accessories sold by Straight Talk. New Apple iPhones are covered by a one-year limited warranty offered and administered by Apple. Please visit apple.com for more information.
What is Straight Talk wireless phone?
1. Straight Talk Wireless Home Phone is a wireless voice service offered by Straight Talk for use indoors with a landline or cordless phone. You must connect your Straight Talk Home Phone to a corded or cordless phone within your home in order to use the Service.
What is Straight Talk?
Straight Talk is a brand of TracFone Wireless, Inc. d/b/a Straight Talk. By purchasing, activating, and/or using any Straight Talk product (“Product”) or the wireless services provided by Straight Talk (“Service”), you acknowledge and agree to these Terms and Conditions of Service. Straight Talk reserves the right to change or modify any ...
How to activate Straight Talk Hotspot?
You may activate your Straight Talk Hotspot (“Hotspot”) or Straight Talk Bring Your Own Tablet SIM Card or SIM Kit (“BYOT”) by visiting the Straight Talk website or by calling our Customer Care Center at 1-877-430-2355. You will need to provide an email address in order to activate your Straight Talk Hotspot or BYOT service and you will be prompted for an email address upon registration at Straight Talk’s website. You will use this email address to create and access your account. If you do not have an email address, please contact our Customer Care Center to complete your activation and registration and you will receive an email address for registration purposes. Upon registration, you will have the opportunity to provide your physical address and to set up a password for your account.
What is premium SMS?
Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs through the use of a wireless phone. You should not attempt to participate in Premium SMS campaigns, unless it is a Straight Talk authorized campaign.
How to keep your service active?
Service End Date . To keep your Service active, you must purchase and redeem a Plan prior to your Service End Date. Your Service End Date is the last day of your Plan cycle and is determined by the date on which you activated your Service by redeeming a Plan.
What is the Bring Your Own Phone Program?
If you are activating your own compatible phone under the Bring Your Own Phone Program, you are responsible for ensuring that the phone is unlocked, compatible with the Service, does not interfere with the Service, and that it complies with all applicable laws, rules and regulations.
