Returns By Mail:
- Our return policies are always subject to local, state and federal restrictions.
- You may return Merchandise purchased online to any open Sierra store within 40 days of your order date.
- Alternatively, merchandise purchased online can be returned using our return-by-mail option.
Full Answer
Can I return items purchased in-store or online to Sierra?
Merchandise purchased in-store or online between 2/14/20 and 3/19/20 can be returned to any Sierra store for up to 30 days after your store reopens for a Refund or Store Credit. Sierra is currently not accepting returns by mail.
What is the return policy for items purchased online?
If you are returning after completion of return timelines, you are eligible to get merchandise credit. This credit is redeemable online or in-store at any Sierra location. 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store.
What happens once I ship my item to Sierra?
Once you ship your item to Sierra, you can sit back and leave us to do everything else. We will be in direct contact with the company, and we will inform you of the outcome.
Is Sierra Trading Post owned by TJX?
Welcome to the privacy notice for Sierra Trading Post, Inc., a division of The TJX Companies, Inc. (“TJX”).TJX, T.J. Maxx, Marshalls, HomeGoods, Homesense, Sierra Trading Post, Inc., and other affiliates are the “TJX Businesses.”
Does Sierra allow returns?
Return Policy Information. Items Purchased In Store: You may return Merchandise purchased in-store to any open Sierra store within 30 days of purchase. Our return policies are always subject to local, state and federal restrictions.
What is Sierra return policy?
The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. A $6.95 ($10.95 AK.
Can you return Sierra Trading Post to TJ Maxx?
The companies are owned by a parent company TJX in which Sierra's trading post was included in 2012 and in 2020 was rebranded as Sierra. The companies do not accept returns from stores of another company. So it is not possible for you to exchange or return the goods from the Sierra trading post to the TJ Maxx store.
Can you return items from Sierra to Marshalls?
Note that Sierra accepts its products only. You can't file a return request for one of its sister brands' products (T.J. Maxx, Homesense, HomeGoods, and Marshalls).
Is Sierra owned by TJ Maxx?
Originally named Sierra Trading Post, Sierra was acquired by TJX in 2012 and launched its e-commerce site in 1998. The retail chain rebranded to Sierra in 2018.
Are clearance items returnable at Sierra Trading Post?
Yes. Everything can be returned.
Can I return TJ Maxx to Marshalls?
You can't make T.J. Maxx returns at Marshalls. Marshalls won't accept your T.J. Maxx return even though they are sister companies.
Can I return something from Marshalls to TJ Maxx?
Please note that items purchased at a Marshalls store can only be returned to a Marshalls store, in accordance with this return policy. Items purchased at Marshalls may not be returned to T.J. Maxx or any of our other sister brands.
Can I return TJ Maxx to HomeGoods?
Do Marshalls or HomeGoods accept TJ Maxx returns? You cannot return your TJ Maxx items to Marshalls or HomeGoods. If the item was purchased at a TJ Maxx store or online it must be returned to a TJ Maxx store only.
How do I exchange in Sierra?
Contact Customer Service: Request an exchange by phone by calling toll-free 1.800. 713.4534 (Mon.
Can I return to Marshalls after 30 days?
Marshalls returns are accepted after 30 days Returns made after 30-days are also accepted, but your refund will be in the form of a store credit.
Can I return a HomeGoods purchase to Marshalls?
You cannot return any items purchased from HomeGoods to TJ Maxx or Marshalls. If the item is a HomeGoods purchase it must be returned only at HomeGoods. According to the TJ Maxx return policy and Marshalls return policy, all items purchased at these stores must be returned to the same type of store.
Is Sierra a legitimate website?
Real brands, real savings, really Sierra is an off-price retailer, selling almost everything you might need when you are outside, whether you are exploring the world or enjoying time in your backyard with family. For us, value is a combination of brand, desirability, price, and quality.
How do I cancel an order on Sierra Trading Post?
How do I cancel or return my purchase? If the order has not shipped to the Retail Store, it may still be possible to adjust the order. Contact customer service at 1-800-713-4534 as soon as you can. We cannot guarantee that the order may be changed.
How many times can you return to TJ Maxx without a receipt?
TJ Maxx has a strict 30-day limit on returns with or without a receipt. Once that time is up, your items will be tossed in the garbage. You can either get store credit for what you paid (if you have a cashier's slip) or an exchange for merchandise at full price.
What is TJ Maxx return policy?
Maxx return policy gives you 30 days. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. Just make sure you make your return within 30 days.
What is Sierra return policy?
What is return policy for different products? Sierra follows a very simple and specific return policy for all its products if you wish to return any item the policy is the same for all kind of merchandise. If you are returning after completion of return timelines, you are eligible to get merchandise credit.
How long does it take for Sierra to return merchandise?
Merchandise purchased in-store or online between 2/14/20 and 3/19/20 can be returned to any Sierra store for up to 30 days after your store reopens for a Refund or Store Credit. Sierra is currently not accepting returns by mail.
What is Sierra Trading Post?
Sierra (earlier known as Sierra Trading Post) is an online and brick-and-mortar retailer of off-price merchandise; the firm is currently operated by the TJX Companies. Sierra has a very seamless and simplistic return policy. The company allows you to return the defected products instantly, while for the products that have other issues can also be ...
How long does it take to return a Sierra product?
The period for return – 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. You have bought some items from Sierra and you aren’t satisfied with your product, you may return or exchange your product.
How to return a target product?
When you know your target store to return your product, pack your product in the original packing. Accompany your product with an original slip. Store personnel will help you in processing your return. Your refund will be immediately processed to your original form of payment.
Sierra Trading Post Return Policy for Online Returns
The process for filing an online return request with Sierra consists of four steps. You need to:
Sierra Trading Post Return Policy for In-Store Returns
Regardless of whether you’ve bought an item online or in-store, you can visit your local Sierra store to return it. If you don’t know where to find one, you can visit its Store Locations page. All you need to do is bring the item to the store, provide all the necessary information, and Sierra will handle your request immediately.
Using DoNotPay To File a Return Request With Sierra
The Sierra return process is usually time-consuming whether you file it online or waste hours going to a store. With DoNotPay, you can cut the whole ordeal short and avoid having to deal with all the paperwork yourself. We can help you take care of your return in a matter of minutes.
Use DoNotPay To File a Return Request With Other Companies
Sierra is not the only retailer DoNotPay gets in touch with. You can instruct our app to handle return requests with a myriad of companies, including:
Item Returns and Other Annoying Tasks Take but a Minute With DoNotPay
Looking into resolving other tedious bureaucratic tasks with the help of our app? Check out a fraction of our product range that can assist you with:
How long does it take to return merchandise to Sierra?
In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed Sierra store within 30 days after the store reopens, or any other open Sierra store within 30 days of purchase. Our return policies are always subject to local, state and federal restrictions. Due to COVID-19, some jurisdictions prohibit ...
How long does it take for a Sierra store to reopen?
Items Purchased In Store: In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed Sierra store within 30 days after the store reopens, or any other open Sierra store within 30 days of purchase.
How long does it take for a Sierra store to reopen?
In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed Sierra store within 30 days after the store reopens, or any other open Sierra store within 30 days of purchase.
How long does a Sierra credit last?
When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days).
Can Sierra change its terms of use?
Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. In the event of a change, a revised policy shall be posted immediately on this website.
Can you legally buy a knife from Sierra?
When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws.
Does Sierra sell air rifles?
Sierra has decided not to sell air rifles on-line. We remind all our customers of our Air Rifle Policy, which remains in effect. The sale of air rifles is restricted by some federal, state and local laws.
Information We Obtain
We may obtain certain personal information from you in connection with your activities at Sierra Trading Post, such as when you shop on our websites or in our stores. This information may include:
How We Use the Information We Obtain
When we obtain information about you, we may use it for a number of purposes, including to:
Information We Share
We may share your personal information among the TJX Businesses (which are affiliates owned by TJX, including T.J. Maxx, Marshalls, HomeGoods, Winners, HomeSense, and T.K. Maxx). They may use this information to offer products and services to you consistent with the purposes identified in this statement.
Children's Privacy
Our websites are intended for a general audience and are not directed to children. We do not knowingly collect personal information online from children under the age of 13.
External Online Services and Features
For your convenience and information, our websites may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us.
How We Protect Your Information
We maintain administrative, technical and physical safeguards designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information.
Your Options
To update your preferences, ask us to remove your information from our mailing lists or submit a request, you may contact us as described in the Contact Information section. You also may use the following options:
Real brands, real savings, really
Sierra is an off-price retailer, selling almost everything you might need when you are outside, whether you are exploring the world or enjoying time in your backyard with family. For us, value is a combination of brand, desirability, price, and quality.
We're smart shoppers, just like you
Our buyers are on the hunt throughout the year for the top brand names and other high-quality merchandise, equipment, and apparel for your family’s outdoor needs— from year-round activewear, to running, fishing, camping, skiing, swimming, and cycling gear, to backpacks, pet essentials, and hiking boots.
Never the same selection twice
Unlike other types of retailers that buy seasonally, we have new brand name and other high-quality apparel and merchandise arriving several times a week, with thousands of new items arriving weekly. Sierra.com adds new merchandise almost daily. Our rapidly changing assortments create that “treasure hunt” shopping experience that our customers love.
No One Way We Buy
We take advantage of a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. These are just some of the ways we bring you tremendous value.
Sierra stores and Sierra.com
Our stores and e-commerce website are as flexible as we are. We love our bright, modern stores which have no walls between departments, so we can easily expand and contract merchandise categories to respond to the newest fashion trends and changing customers’ tastes.
