What is Sundance return policy?
If at any time and for any reason, you do not feel that your purchase has lived up to your expectations simply return it for an exchange or a refund. Sundance outlet purchases are accepted within 30 days of the original purchase for an exchange or refund.
Why does Sundance charge so much for shipping?
Because home furnishings, rugs, lamps and other large items are heavier and bulkier than most, shipping costs are higher.
Is Sundance a reputable company?
Sundance has a consumer rating of 1.3 stars from 208 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Sundance most frequently mention customer service, return shipping and credit card problems. Sundance ranks 218th among General Apparel sites.
Who owns the Sundance catalog?
NEW YORK – Actor Robert Redford has sold the Sundance mail-order catalog business to private equity firms ACI Capital and Webster Capital.
Where does Sundance get their clothes?
SUNDANCE: Most of our clothing is made in CHINA. We are buying quite a bit from Los Angeles right now and they are made in the USA.
How do I get free shipping with Sundance?
Does Sundance Catalog have free shipping? Occasionally, customers can get free shipping on orders over $100 with a Sundance Catalog coupon. If there are no coupons available, standard shipping costs on US orders start at $6.95. Sundance Catalog gift cards can be delivered at no additional shipping cost.
Is Sundance Catalog still in business?
The Sundance Catalog is now issued seasonally, and has been augmented by a separate jewelry catalog. The Sundance Catalog Company, based in West Valley City, Utah, has since grown to reach an international clientele.
How do I cancel Sundance Catalog?
To remove your name from our mailing list, send the back page of your catalog to the address above or email service@sundance.net with the name, address and source code from the back cover. The Direct Marketing Association (DMA) can reduce the amount of mail you receive. Visit dmachoice.org.
Is Sundance a good place to work?
Great Culture, Fun Place to work Winters I loved every second of Sundance! While my position was not the most glamorous, the community was incredible and the pay was steady. Very appreciative of my opportunity to work there. Management is great, the culture is great, and you get to meet all sorts of fun people.
Why is it called Sundance?
The Name "Sundance" Redford purchases 5,000 acres in the same area and names the land Sundance, after his role in Butch Cassidy and the Sundance Kid. That same year, he opens Sundance Mountain Resort to the public and designates a vast majority of the land as a wilderness preserve.
What is Robert Redford's catalog?
About Sundance Sundance Catalog was founded in 1989 by famed actor, environmentalist, director and visionary of independent filmmaking, Robert Redford, to promote the works of artists and craftspeople from across the country and around the world.
Does Robert Redford own Sundance stores?
Founded in 1989 by famed actor and director Robert Redford, Sundance Catalog is a premier lifestyle brand retailer of women's and men's apparel, footwear, jewelry and home decor. The company opened its first store in 2007 and currently has retail locations in California, Colorado and Utah.
How do I contact Sundance now?
If you have more general questions about the Services, or would like to contact Sundance Now to provide general feedback regarding the Services, please reach out to Sundance Now Customer Service at support@sundancenow.com.
How do I stop Sundance Catalog?
To remove your name from our mailing list, send the back page of your catalog to the address above or email service@sundance.net with the name, address and source code from the back cover. The Direct Marketing Association (DMA) can reduce the amount of mail you receive. Visit dmachoice.org.
How many Sundance stores are there?
Sundance currently operates 11 retail boutiques, mostly in western states with Alpharetta, GA opened in October 2017 being its first east of the Mississippi.
Does Sundance ship to Canada?
FREE SHIPPING WITH-IN CANADA All orders are shipped from Sundance Ski & Snowboard Shop 4745 Gateway Boulevard, Edmonton AB, T6H 5C3 and can take 24 - 48 hours to process, in addition to the delivery times shown on our website.
return without regrets
Due to global demand and stock-piling of preventative items such as disinfectants, masks, hand sanitizers, soaps, tissue, and more, we will be unable to accept any returns on product purchases related to Coronavirus (COVID-19). For items not purchased related to Coronavirus (COVID-19), our standard return policy applies as described below. If you’re unhappy with your purchase in any way, we’ll help you process returns with our simple return and exchange policy. Products ordered through Sundance Office can be returned for credit or exchanged within 30 days of purchase.
temporary return policy amendment for items affected by Coronavirus (COVID-19) situation
Due to global demand and stock-piling of preventative items such as disinfectants, masks, hand sanitizers, soaps, tissue, and more, we will be unable to accept any returns on product purchases related to Coronavirus (COVID-19). For items not purchased related to Coronavirus (COVID-19), our standard return policy applies as described below. If you’re unhappy with your purchase in any way, we’ll help you process returns with our simple return and exchange policy. Products ordered through Sundance Office can be returned for credit or exchanged within 30 days of purchase.
Shipping costs
We ship our products using either a courier (DHL / FEDEX) for the fastest possible delivery or Speical Delivery / Airmail for delivery in from 5 days.
DELIVERY
Any delivery date quoted is only an estimate and not of the essence. Sundance accepts no liability and responsibility for any delay in delivery or failure to deliver.
RETURN OF GOODS
Goods incorrectly ordered (either as to type or as to quantity) by the Customer will NOT be accepted for return by Sundance unless prior approval to such return has been given by Sundance, such approval to be given at the sole discretion of Sundance and, if given, may be subject to a payment by the Customer to cover Sundance?s administration costs.
WARRANTY
Sundance warrants that all Sundance manufactured Goods sold will be free from defects in materials and workmanship for a period of at least twelve months after delivery (“The Warranty Period”).
How long does it take to get a refund from Sundance?
Sundance outlet purchases are accepted within 30 days of the original purchase for an exchange or refund.
What is shipping surcharge?
Shipping surcharges are an additional fee added to items that are heavy and/or oversized. The carrier will charge additional money for items that are large and assessing this surcharge instead of getting individual shipping quotes makes the order entry process quicker. Your original shipping and handling charges are taken into consideration when setting this fee so that you only pay the correct amount of shipping costs.
Does Sundance use SSL?
Yes, At Sundance we use SSL (Secure Socket Layering) 128-bit encryption to protect your information as it travels over the Internet. We also hold a secure key, or digital certificate, through Digital Signature Trust.
Can you return an item to Salt Lake City?
You may return an item at any time for an exchange or a refund. The only exception is on items purchased from the Outlet section of the website, Outlet catalogs and purchases made in our Salt Lake City Outlet Store. These items must be returned within 30 days of original purchase.
