International
- Within 30 days of delivery date, put all items to be returned in a box/package
- Place invoice in the box
- Ship return items to (customers are responsible for all return shipping charges): Superdown Returns 12889 Moore St Cerritos, CA 90703
- Drop off the box to be shipped to us
Full Answer
Can I return an item purchased from superdown?
Items purchased from Superdown are eligible for a refund if returned within 30 days from date of delivery. Returned items must be in new condition with original tags still attached. Only items that are specifically marked as FINAL SALE (on product page and invoice) cannot be returned.
What is the return policy for items that are on sale?
Returned items must be in new condition with original tags still attached. Only items that are specifically marked as FINAL SALE (on product page and invoice) cannot be returned. See below for instructions on how to ship back your item (s) to us.
What is the return policy for special orders?
Special orders of 3 or more dresses in one style will be final sale. If you are interested in a particular style, we encourage you to order an in-stock size in the style, if available, before special ordering. During the Holiday season (Nov. 1st - Dec 25th), we will accept your return after 30 days so long as it is received by January 10th.
Is superdown cheaper than revolve?
Even though it’s much more affordable than what’s found on Revolve, for some, Superdown is still out of their price range. That said, Superdown does have year-round sales, as they are always bringing out new styles. On top of that, they offer free shipping on domestic orders over $50, as well as free domestic returns.
Does Superdown have free returns?
Returns are super easy! All goods returned must have their original tags attached and be free from wear, stains, odors or any condition that would prevent the item(s) from being sold as new. (Items will be shipped back to the customer if conditions are not met).
Does Superdown do wholesale?
We do not price match on wholesale quantities, considered to be orders of three or more of the same product. We will match clearance prices only at the discretion of a Customer Service Specialist. A clearance price is considered 40% or more off the original price.
Is Superdown owned by revolve?
Revolve Group Inc., the parent company of e-commerce sites including its namesake website and Forward by Elyse Walker, has set its sights on Gen-Z with its latest venture: Superdown.
About Superdown Clothing
Superdown is an Insta-worthy Gen Z clothing brand. An offshoot of online retail giant Revolve, the brand has its parent company’s same direct-to-consumer and fashion-forward approach, but with more affordable prices.
Overview of Superdown Clothing
Superdown founders Michael Mente and Mike Karanikolas are the brains behind Revolve. They launched the new line in 2019 with an eye toward the younger generation, angling the Superdown logo and name (which is pointedly spelled out in all-lowercase) to catch Gen Z eyeballs.
Superdown Dresses Review
Ranging in design from classic to daring, Super Down dresses are suited for many personalities, from the partygoer to the bookworm to the outdoorsy type. Whether you’re into bright, bold colors, delicate lace, or flirty patterns, you’ll find something for you in the bestselling Superdown dresses below.
Superdown Tops Review
The wildly popular Superdown tops spotlighted below come in styles that range from elegantly restrained to flat-out bold, as well as an ample selection of basics to keep you comfy while still looking cute on days you don’t feel like dressing up.
Superdown Pants & Rompers Review
Superdown pants and rompers are all about having fun and pushing boundaries. The vintage-inspired items featured below, coming in classic, eye-catching colors and fabrics, invite you to endlessly play around with your style.
Superdown Clothing Reviews: What Do Customers Think?
This Superdown review will begin by noting that reviews for this brand were very hard to come by. While there are a ton of customer comments for their big-sister company Revolve, feedback for Superdown was mighty scarce.
Is Superdown Clothing Worth It?
This Superdown review was not able to find enough customer reviews to get a good idea of customers’ experiences with the brand. One trend we did find though was people who were looking for a less-expensive version of a coveted Superdown item.
domestic
Free domestic standard shipping on orders over $50— no code necessary!
international
Orders typically ship from our warehouse within 48 hours (excluding weekends and holidays). Shipping takes approximately 7-10 business days depending on the destination country. A tracking number will be sent to you once your order leaves our warehouse. Superdown is not responsible for any delays due to carrier constraints.
need more help?
Call or email us for with any additional questions. We can be reached at sales@superdown.com or by phone:
How long does it take to return a bridal gown?
BRIDAL GOWNS. All bridal gowns may be returned within 30 days for a full refund or store credit. We cannot accept returns on any bridal gowns after 30 days. Bridal gowns must be unworn and unaltered, and all original tags must be attached.
How long does it take to get a refund from Amazon?
We will accept returns within 60 days for a full refund and within 90 days for an exchange. If your order was placed before the month of March 2020 you have 30 days to return for a full refund and 60 days for an exchange.
Where can I drop off my FedEx package?
Drop your package at a UPS/FedEx location (determined by your return label) without waiting in line. The label is prepaid and requires nothing else on your end. Alternatively, you can leave the package off at a location that has a daily UPS/FedEx pick-up. You now have two FREE options to return your items!
Do bridal gowns have to be unworn?
Bridal gowns must be unworn and unaltered, and all original tags must be attached. BRIDESMAID DRESSES. Special orders of 3 or more dresses in one style will be final sale. If you are interested in a particular style, we encourage you to order an in-stock size in the style, if available, before special ordering.
