Full Answer
Can I return or exchange my Tempur-Pedic product?
If you bought your Tempur-Pedic product from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer. Need Help?
What is the warranty on Tempur mattresses?
After your first 90 Nights, you can sleep soundly knowing you’re protected from product defects by our 10-Year Limited Warranty on mattresses. While we do not accept returns on Foundations, TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases, we stand by their quality with compelling warranties.
What is the warranty on my Tempur-Pedic power base?
TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame. If you experience problems with your power base, call us 800-821-6621 to talk to the Tempur-Pedic specialists at the manufacturer. They can help, whether it’s a simple question or a warranty-related issue.
How long does it take to fall in love with Tempur-Pedic?
We believe you’ll fall in love with your mattress—after all, 95% of owners are satisfied with their Tempur-Pedic mattress. We want you to be confident, so we offer our 90-Night Trial. We ask you to try it for 30 nights, and if (during the first 90 nights) you don’t love your new mattress, call us at 800-821-6621.
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Can a Tempur-Pedic mattress be returned?
We ask you to try it for 30 nights, and if (during the first 90 nights) you don't love your new mattress, call us at 800-821-6621. We will work with you to address your concerns. If we can't find a way to make you happy, we will take the mattress back, and refund your money, less shipping charges.
What is the break in period for a Tempur-Pedic mattress?
As you sleep on the mattress, it will respond to your body weight and temperature, conforming to your body, and feeling more “natural“. This “break in“ period lasts for a couple of weeks. During this time, the TEMPUR® cells are fully opening—so they can optimally adjust to temperature changes and weight.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
How long is the Tempur-Pedic warranty?
10 yearsYour new Tempur-Pedic® mattress and flat foundation are covered by a 10-Year Full Replacement Limited Warranty. For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it.
Why is my Tempur-Pedic so uncomfortable?
Why Is my Tempurpedic Pillow or Mattress so Firm? According to ecosa, a mattress manufacturer, a Tempurpedic pillow or mattress may feel a little bit uncomfortable at first, just like a brand new pair of shoes. They may feel too firm and require an adjustment period to settle.
Is a Tempur-Pedic mattress worth it?
The comfort level and life span of of Tempur-Pedic beds makes them well-worth the price, according to the majority of our survey panelists and testers. If you want a long-lasting bed that cradles your body and provides superior pressure relief while you sleep, a Tempur-Pedic mattress may be the right pick for you.
What does Tempur Pedic do with returned mattresses?
Details: Returns can be made after at least 30 days from delivery, and there are no fees. They will send a truck to deliver your mattress to a local charity. You will receive a full refund after you show them the donation receipt.
What happens to a mattress when you return it?
Many companies that offer free mattress trials allow customers to donate the mattress if they're not satisfied with their purchase. In other situations, the mattress is thrown away or recycled. Alternatively, some companies might repackage and resell the mattress for a discounted price.
Can you return a mattress without tags?
You can report the manufacturer selling mattresses without the tag. The penalty can range from a legal notice served to the manufacturer or seller to stop removing the tags or provide the correct information, to a fine of up to $1,000.
Do Tempur-Pedic mattresses sag?
Tempur-Pedic mattresses do not typically sag—unless they are not cared for or supported properly. If your mattress begins to sag, it could be because the weight of the mattress is not equally distributed or because the mattress is not supported by a strong bed frame or box spring.
Does Tempur-Pedic have Formaldehyde?
Made without CFCs, mercury, lead and heavy metals. Made without formaldehyde.
Can you return an opened mattress to Walmart?
In terms of condition, Walmart requires that the product is still in reasonable condition. This means that air mattresses can be returned even if the packaging has been opened. So long as the mattress itself is undamaged, you should have no problem making a return.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
How long does it take to return a mattress to a mattress store?
They do accept returns of mattresses within 90 days of the purchase, but not foundations, bases, pillows, bed linens, bed frames, mattress toppers, slippers and other products https://help-center.pissedconsumer.com/top-tempur-pedic-question-are-tempurpedic-pillows-mattresses-worth-it/#What-warranty-does-it-offer
Can you return a mattress?
I would fight as hard as you can to return buy the mattress and the base if you're not happy, but if they'll only accept a return on the mattress, you could always keep the base and use it with the next mattress you buy. Just a thought.
Does anyone remember what Purples black friday sales were last year?
I just moved into a new house and we're finally ready to get a mattress and decided on Purple, sucks because now it would be stupid not to wait longer to save $.
