Return-Policy.org

thinx return policy

by Lavada Greenfelder Published 2 years ago Updated 2 years ago
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If you're unhappy with your purchase, we'll find a solution for you. Our products can be returned or exchanged within 60 days, and we'll pay for the return shipping if you're in the US. Returns can be refunded in the original payment method or digital store credit.

What is THINX’s return or exchange policy?

Specific Thinx products are ineligible for return or exchange (such as final sale items, tampons, merch and gift cards) Thinx period undies are designed to hold up to 4 tampons’ worth of menstrual flow while remaining light, dry and odorless.

What is the return policy at KNIX warehouse?

All items purchased as part of the Knix Warehouse sale are final sale, meaning that no returns, exchanges or refunds can be accommodated. All Knix Bras, Underwear, Tops (including Bodysuits), Shapewear, Masks, and Pads are eligible for return or exchange within 30 days of delivery.

How long will it take for THINX to ship?

Thinx offers Standard Shipping (with shipment arrival expected 5-7 days from shipping date) and Expedited Shipping (with shipment arrival expected 3-5 days from shipping date) to all customers within the U.S. Thinx also offers international shipping worldwide.

Is Thinx Underwear worth the money?

Most customers agreed that Thinx underwear is reliable, comfortable, and worth their money. Thinx period undies are available for purchase in more than 100 retail locations worldwide. For a complete list of locations in 13 countries, Thinx offers a store locator on their site.

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Can I use vinegar on Thinx?

If you think your Thinx need a lil' extra love, try a vinegar soak. Before you wash your Thinx, soak them in the sink or a clean tub with one cup of white vinegar and some cold water. Leave them there for about 15 to 30 minutes, then go ahead and throw 'em in the washing machine.

Can you leak through Thinx?

Thinx also don't leak from the sides when you walk around or even when you exercise, because the design in the gusset part (in your crotch) fits really well. However, if you go over the load of the pair of Thinx you're wearing, then they leak. This is the same as for using pads, tampons, or mooncups.

How long are Thinx supposed to last?

how often do you change period underwear? You can typically wear Thinx underwear for 24 hours, just like you do for your normal underwear. On extremely heavy days do you may need to change once every 12 hours.

Does Thinx run small?

Thinx panties are not intended to replace your menstrual cup, pads or tampons. Runs small – We recommend sizing up in Thinx period panties.

What's wrong with Thinx?

According to the complaint against Thinx, “some customers have developed physical symptoms including irregular menstrual cycles, urinary tract infections, yeast infections, thyroid issues and unexplained infertility.” A separate lawsuit against Thinx was filed in Massachusetts in 2021.

Is Thinx or Knix better?

Thinx generally has better absorbency, whereas most customers say Knix is better as a backup only. Customers say Knix is typically more comfortable than Thinx. Knix is also great for other loungewear and undergarments that are comfortable and keep you fresh all day.

When should you throw out Thinx?

The Thinx website cites two years as the time frame for their products as well. Period panties can be washed by hand or in the washing machine, and Grove suggests hand rinsing as much blood from the panties as possible before putting them in the washing machine.

How many times can you wash Thinx?

How many times can Thinx be used and washed? Thinx will last at their maximum tech performance for the industry standard of 40 washes or around 2 years, if cared for properly. This means washing them on a gentle cycle with the rest of your delicates, never using bleach or fabric softener, and always hang drying!

How many pairs of Thinx do you need?

Tulip advise most people need 2 or 3 pairs per day. Modibodi say it's common and convenient to change them every 8 to 12 hours. So, this gives you adequate protection overnight through an 8-hour sleep. Both Thinx and Modibodi say you can wear one pair for 24 hours (if it matches your flow).

Should I size up or down for Thinx?

THINX period undies are true to size, so it's best to go for your usual size. It's also really important to note though that the special technology which keeps us leak-free makes their sizes more of a snug fit than average undies...

Should I wash Thinx before first use?

To keep these reusable period panties ready for your next period, you should always wash your Thinx after wearing. When you first take off your Thinx, rinse the blood out in the sink using just cool water.

Do period Undies feel wet?

They were extremely tight on the first wear, although they do stretch out." There were also comments about them feeling a little wet over time: "After wearing them for a few hours and going to the toilet, when pulling them back on, the gusset feels wet and cold and uncomfortable."

How do you keep Thinx from smelling?

Absorbed blood can build up in the gusset, which may cause an odor or affect the performance of your period-absorbing underwear. If your Thinx needs a little TLC, try a vinegar soak. Before washing your Thinx, soak them in the sink or a clean tub with one cup of white vinegar and some cold water.

Do Thinx work for heavy flow?

How you use Thinx depends a lot on your flow. Even the heaviest of flows found them a welcome and helpful addition to their period routine. If you're on the lighter side, it's easier to use them as a complete replacement for pads or tampons.

How do you get the smell of undies out of your period?

If you want to sanitize your underwear, you can add a few drops of tea tree oil or vinegar to your washing machine. Using just a few drops of your favorite essential oil is a great way to make them smell nice and fresh without using a fabric softener, which can damage clothes over time.

How long does it take to get a Thinx return?

A Thinx return can be processed within 60 days of purchase. Returns are initiated through the company website, where customers will be prompted through the return process. Once the return or exchange is authorized (most are immediate), customers will receive further instructions and a pre-paid shipping label by email.

How much are thinx cotton bikini pants?

Ideal for moderate flow days, they are available in juniper, gray, black and ocean and cost $42.78 each.

How to wash thinx pants?

Washing instructions are as follows: After wear, rinse Thinx period panties under cold, running water. Add rinsed undies to a regular laundry load or wash separately in cold water. Once washed, hang to dry . Avoid using bleach and fabric softener – and do not place Thinx underwear in the dryer.

What are the colors of period undies?

Meant for moderate flow days, Hiphuggers come in the following colors: black, pine, crimson, dusk, beige and ocean for $45.46. Sport – Designed for movement, Sport Thinx are a perfect fit during workouts.

How many tampons does a thinx period undie hold?

Thinx period undies are designed to hold up to 4 tampons’ worth of menstrual flow while remaining light, dry and odorless. Designed using their signature technology, Thinx gives women the ultimate protection against leakage and staining.

What is thinx underwear?

Designed to hold up to 4 tampons’ worth of menstrual flow, Thinx period underwear can be worn as an alternative or in conjunction with feminine hygiene products such as pads, tampons and cups .

What is the sizing chart for thinx?

On their website, Thinx offers a sizing chart available in both inches and centimeters for potential customers to use in order to calculate what size underwear will best fit. According to the Thinx site, hip measurement is the most important consideration for sizing.

How long does it take to get a refund from Thinx?

Thinx has one of the most lenient return policies out there (don’t abuse it)! According to their FAQ, they promise to refund all purchases (excluding final sale items) within 60 days if you do not love it, no questions asked. They will even provide you with a free prepaid return label.

What is the best thing about thinx pants?

Thinx Underwear Styles. One of the best things about the Thinx period panties is their variety of styles. They offer everything from classic underwear to boyshorts to little thongs, as well as a variety of different fabrics. Here are a few of their most popular styles: Hiphugger: Holds 2 regular tampons worth ($34)

How much does a period underwear cost?

All of their prices are typically between $30 – $40 for their period panties, so you never have to worry about spending a fortune.

Do thinx pants feel like underwear?

Although Thinx period panties look like regular underwear online, they feel a little bit different in person. They feel like regular underwear on the inside, but the outside of the material feels similar to swimsuit material . I tried out the Thong, Cheeky, and the Boyshort. They were all surprisingly comfortable!

Do thinx underwear smell?

Do Thinx smell? Wearing any type of underwear for hours and hours can feel a little gross and even start to smell, but this seems like it would be even more true when it comes to period underwear.

Our Return Policies

Eligible purchases* made between November 1, 2021 and December 31, 2021, may be returned or exchanged** up until January 31, 2022.

Common Returns Questions

Yes, you can return or exchange your online order to any of our Knix retail stores.

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