RETURN POLICY
- Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
- We will review the claim and contact you if we need more information.
- If Approved, we will refund or resend the item.
Full Answer
What is thrive cause’s return policy?
We want you to love your purchase, and if for whatever reason you don’t, email us within 60 days of purchase at help@thrivecausemetics.com and we will do our best to make you happy. We handle returns on a case-by-case basis, and may accommodate a 90 day return window for holiday gifts or other special exceptions.
Does thrive life accept shipping-collect packages?
Thrive Life does not accept shipping-collect packages. 5) The risk of loss in shipping for returned product shall be born solely by the customer. It is the sole responsibility of the customer to trace, insure or otherwise confirm that the Company has received the shipment.
What is thrive's exchange policy for international orders?
If you need to exchange more than once on a product, you will need to make a return and you will receive a refund. For any international orders, please email help@thrivecausemetics.com. If you ordered using a credit card, we will credit your account within 14 business days.
How long is the return policy for holiday gifts?
We handle returns on a case-by-case basis, and may accommodate a 90 day return window for holiday gifts or other special exceptions. Ultimately, customer satisfaction is our primary goal and we will work to make sure you have a great shopping experience.
Can Thrive cosmetics be returned?
Email us within 60 days of purchase at help@thrivecausemetics.com to make an exchange or return. We will do our best to take care of you and treat you fairly. We ask that our customers treat us fairly as well. From time to time, we may not accept a return.
What are the returns policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
How do I get a refund and return policy?
How do I make a return policy?Create a return policy that builds trust with customers.Be clear and concise when writing your return policy.Don't demand things from your customers.Make your return policy easy to find and access on your website.Make sure your teams know your return and refund policy.More items...•
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
How do I return a product?
The 5 steps of a typical in-store product return processStep 1: Verify product returns request. ... Step 2: Create a return request. ... Step 3: Process payment & complete return. ... Step 4: Complete in-store product returns. ... Step 5 (optional): Return item to inventory.
Can I return without receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
What is no refund policy?
A no refund policy is a statement explaining that your business will not provide compensation for purchased products or services that customers return.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What does the Consumer Protection Act say about refunds?
Does the Consumer Protection Act (CPA) require the retailer to refund unopened goods bought in error with a slip, two days after purchase? No. Legally, retailers aren't compelled to take back non-defective goods at all. The CPA doesn't cover the return of non-defective goods, at all.
In what circumstances can you insist on a refund?
If a consumer cancels their contract of sale with the seller, they are entitled to insist on a full refund. A seller may not insist the consumer receive another form of remedy (such as repair or replacement goods) or insist that the refund be issued as store credit.
Is it legal to not accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.