Return and Refund Policy UGG Direct is confident that you will be happy with your purchase. If for any reason this is not the case, you are able to return your items within 30 calendar days of receiving your order.
Do UGG boots come with a lifetime guarantee?
All warranty claim items sent to UGG which are beyond one year from date of purchase will be evaluated on a case-by-case basis. Please note that UGG can offer an exchange or credit but does not perform repairs.
Do UGG boots have a lifetime warranty?
The more you wear Ugg boots, the more matted the inside fur will become. Just so, is there a lifetime warranty on UGG boots? UGG footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Can you send old Uggs back get new ones?
What can you put on UGG boots to protect them?
- The Protectant is recommended for fine leather, suede, nubuck, and fabric
- The Cleaner is recommended for smooth leather, suede, nubuck, and fabric
- The Refresher is recommended for leather, suede, nubuck, fabric, canvas, and synthetics
- Non-toxic
Are UGG boots still fashionable?
Ugg Boots Are Still in Fashion! It doesn’t matter how much they are loved, how unique they are, or how long they last, the biggest thing that keeps any piece of clothing on-trend is whether or not celebrities are wearing them. So we took a look online and, yes, Uggs are on famous feet again (or did they ever leave!). Jennifer Lopez – Want to look good in an ankle-length skirt and a parka, put on some Uggs.
How long does it take to return an Ugg item?
How long is the Ugg warranty?
How Long Before I Get My Refund or Exchange?
Can you return Uggs?
Does Ugg have a shipping label?
Does Ugg offer refunds?
Does Ugg allow returns?
See more
About this website
Do Uggs do refunds?
UGG WARRANTY POLICY - FAULTY PRODUCTS All UGG claims which are past one year from date of purchase will be evaluated on a case-by-case basis. The original sales receipt must be presented. If there is a major fault with your item, you are entitled to an exchange or refund at any time.
Can I return UGG in store?
Returning to an UGG Store Customers who purchased their UGG products through our website can bring their items to an UGG Concept or UGG Outlet Store to process an exchange or return.
Can you take Uggs back without receipt?
Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
Can you return old Uggs to Nordstrom?
What About Returning Worn Shoes? Yes you can return worn shoes at Nordstrom. Worn items can be returned at Nordstrom, just as long as you're not abusing the return policy, Nordstrom does allow worn items to be returned.
What can you do with old UGG boots?
0:171:34Transform your old UGG boots into mini UGGs with this viral TikTok hackYouTubeStart of suggested clipEnd of suggested clipSo like i said before you're kind of left with like a ribbon. And then you just fold it in half overMoreSo like i said before you're kind of left with like a ribbon. And then you just fold it in half over the edge of the uggs. And then i used a needle and thread. And just kind of stitched.
Does UGG replace old boots?
Please note that UGG can offer a replacement or credit but does not perform repairs.
Is there a warranty on Uggs?
UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser. All warranty claim items sent to UGG which are beyond one year from date of purchase will be evaluated on a case-by-case basis.
Can I return my Uggs at Victoria Secret?
Any item(s) purchased that you don't love may be returned, including Sale & Clearance and items received as gifts. EXCLUSIONS: Items where the sewn-in garment tag has been cut or removed. Price tags are not always included with an online purchase and are not required.
Should you buy UGGs a size bigger?
Classic UGG boots (the ones you imagine when someone says UGGs) run big, so you're going to want to buy fresh UGGs a half to a full size smaller than your typical size. This is because they're made out of a sheepskin material, which is known to stretch out over time.
Does UGG replace old boots?
Please note that UGG can offer a replacement or credit but does not perform repairs.
Do UGGs come with a warranty?
We stand behind our UGG footwear. UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.
Is Nordstrom an authorized UGG dealer?
Does Nordstrom sell authentic Ugg snow boots? Yes! In addition to being the best online shoe store, you can buy UGG boots on clearance at Nordstrom Rack.
Ugg® Customer Return Policy | UGG®
Online Return Form. Please Click Here To Fill Out the Return Form. Please allow 10 - 12 business days from the date we receive your item to complete your return.
I heard you can return your old uggs online for - Influenster
UGG Australia?Are the ladies Tasman slippers cute & true to size? I ordered (sized up) to 9 women’s (i wear “ Large 9-10” in slippers/flip flops because I don’t want to be standing on the edge of the end of the heel I’m a size 8.5 Wide in shoes mostly) but my old Ugg’s (boots) are size 7 which are way too small (my ankles got fatter [swelling due to health]), so can’t slip on ...
Return Policy | UGG®
We gladly accept returns or exchanges within 30 days of the original invoice date, from customers who made their purchase from: www.uggaustralia.com, our call center – by calling us at 888-432-8530, mail order from us directly, or from an authorized UGG® retailer
RETURNS & EXCHANGES – UGG Closet
UGG®'s Facebook Page; UGG®'s Instagram; UGG®'s Pinterest; UGG®'s Twitter; UGG®'s YouTube Channel; UGG®'s Google Plus Profile
Returns – UGG Closet
UGG®'s Facebook Page; UGG®'s Instagram; UGG®'s Pinterest; UGG®'s Twitter; UGG®'s YouTube Channel; UGG®'s Google Plus Profile
Send an UGG Card
We have created this printable holiday card to let your recipient know that their gift is on its way. Simply download the PDF, add a personal note, then print and give to your recipient. Alternatively, you can send this card digitally via email or text.
Buy Online, Pick Up In-Store
If you are near an UGG store location, you can also buy your gift online and pick up in-store. Make sure our Store Locator is reflecting the store you would like to pick up from. Once you add the product you would like to cart, you will be able to see whether inventory is available at your nearby UGG store.
Send a Gift Card
We offer UGG digital gift cards that are instantly delivered to your recipient’s email inbox and can be redeemed online or in-store. Send the perfect gift quickly every time!
How long does it take to return an Ugg item?
You can return your UGG item within 30 days of the date appearing in the original invoice. Ecommerce returns are eligible for both refunds and exchanges. To qualify for an ecommerce return, the original purchase must be from one of the three sources stated below:
How long is the Ugg warranty?
If the UGG item you received is faulty or a defect creeps in after a period of use—you can ask for a warranty return. By default, UGG products have a 365-day warranty only for damage due to defective materials or unsatisfactory workmanship. Warranty returns of products that are older than a year are inspected on a case-to-case basis.
How Long Before I Get My Refund or Exchange?
Once UGG receives the item in undamaged condition, they ask the customer to wait for 5–7 business days to get their refund or exchange. Shipping is free for exchange items, but duties, taxes, and brokerage may be applicable for certain products.
Can you return Uggs?
Not every pair of UGGs is destined to make you feel warm and fuzzy inside. If your latest UGG buy was plain disastrous, chances are you are looking into ways to return the item. To do so, you will need in-depth knowledge of the UGG return policy. An additional distressing factor is the UGG website’s glitchy error screen that can wreck the return process.
Does Ugg have a shipping label?
UGG products come with a prepaid shipping label to be used for potential returns. You are free to use a different shipment method as long as it is trackable.
Does Ugg offer refunds?
The UGG return policy doesn’t specify any time window for retail returns. The policy strictly mentions that no retail return will be eligible for refunds. Instead, UGG will offer you an exchange or a website credit after processing your return.
Does Ugg allow returns?
UGG’s standard return policy allows returns only if you satisfy the following conditions:
My product was purchased over a year ago. Can I return it?
Our warranty policy covers manufacturer defects for up to one year from the date of purchase. Unfortunately if your product is beyond this time, it will not be covered and will be returned to you if sent in for evaluation. For more information, please read our Return Policy.
What is considered a manufacturer defect?
A manufacturer defect applies to defective materials and workmanship. Items not covered under our warranty include: Products over 1 year old from date of purchase, general wear and tear, or discoloration from water damage (sheepskin is not intended to get wet).
What happens if my warranty return is not accepted?
If your product does not meet the criteria within our warranty policy or it is over a year old, we will return it to you with notice of why it was not accepted. We will also send you an email letting you know when it is on its way back to you.
I did not purchase my item from your site. Can I still make a return through you?
We gladly accept returns purchased from any authorized retailer. Unfortunately we cannot issue refunds for product not purchased from our site or telephone customer service.
What if my requested exchange item is not in stock?
It is possible for the product you request as an exchange to not be in stock at time of processing. Because of this, we encourage you to provide up to 3 optional replacement items when completing the return form.
Do I need to include a copy of the original purchase receipt to complete my return?
At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
How can I start my return or warranty evaluation?
If you purchased your product from our website or customer service center, we request that you include a copy of your original invoice with the return/exchange portion filled out. If you do not complete this portion of the form, your return will be processed as a refund.
How to return
Download the proper PDF returns form. Choose from the list of links above.
Canadian Return Policy
Your satisfaction is our priority and we hope that your order has met your expectations.
Exchanges
Please note we are unable to facilitate direct exchanges. In the event you would like to change your purchase then the product must be returned in line with the procedure outlined above. You should then place a new order for the required product which will involve you providing your payment details again.
Damaged or Faulty Goods
If your order is received damaged or faulty, please contact Customer Service as soon as reasonably possible. The contact details of our Customer Service can be found on our website.
Manufacturer's Limited Warranty
UGG footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear. Slight dye transfer may occur with darker colored sheepskin during first few wears. Lighter colored sheepskin may pickup inks from clothing with which it comes in contact.
Authorized UGG Dealers
UGG offers a manufacturer's limited warranty for products purchased from its authorized dealers. UGG does NOT offer a manufacturer's limited warranty for products purchased from anyone who is not an authorized dealer and it does NOT offer rebates or other special opportunities for products purchased from anyone who is not an authorized dealer.
How long does it take to return an Ugg item?
You can return your UGG item within 30 days of the date appearing in the original invoice. Ecommerce returns are eligible for both refunds and exchanges. To qualify for an ecommerce return, the original purchase must be from one of the three sources stated below:
How long is the Ugg warranty?
If the UGG item you received is faulty or a defect creeps in after a period of use—you can ask for a warranty return. By default, UGG products have a 365-day warranty only for damage due to defective materials or unsatisfactory workmanship. Warranty returns of products that are older than a year are inspected on a case-to-case basis.
How Long Before I Get My Refund or Exchange?
Once UGG receives the item in undamaged condition, they ask the customer to wait for 5–7 business days to get their refund or exchange. Shipping is free for exchange items, but duties, taxes, and brokerage may be applicable for certain products.
Can you return Uggs?
Not every pair of UGGs is destined to make you feel warm and fuzzy inside. If your latest UGG buy was plain disastrous, chances are you are looking into ways to return the item. To do so, you will need in-depth knowledge of the UGG return policy. An additional distressing factor is the UGG website’s glitchy error screen that can wreck the return process.
Does Ugg have a shipping label?
UGG products come with a prepaid shipping label to be used for potential returns. You are free to use a different shipment method as long as it is trackable.
Does Ugg offer refunds?
The UGG return policy doesn’t specify any time window for retail returns. The policy strictly mentions that no retail return will be eligible for refunds. Instead, UGG will offer you an exchange or a website credit after processing your return.
Does Ugg allow returns?
UGG’s standard return policy allows returns only if you satisfy the following conditions:
