How long do I have to return my Uniqlo product?
• Store Purchase: Return within 30 days from the date of purchase of the product (s). • Online Purchase: Return within 30 days of receiving the product (s) ordered from the UNIQLO online store (www.uniqlo.com/my). Example: If you received the product (s) on 1st May, please return the product (s) by shipping it to our warehouse by 30th May.
What is Uniqlo's returns and exchanges policy?
UNIQLO Canada Inc. reserves the right to change the Returns and Exchanges policy at any time without prior notice. Merchandise purchased at a store cannot be refunded online and should not be sent to our warehouse.
How do I exchange items bought in Uniqlo online store?
For exchange of items bought in the official Uniqlo online store, please bring the product/s along with the original official receipt, original packing list and return form at any Uniqlo Philippines store. There is no online processing for exchange of products.
What is the return policy for merchandise?
All merchandise returned must be in its original selling condition and include the original product packaging, tags, and labels. Returns will not be accepted without an original purchase receipt.
What is the return policy at UNIQLO?
UNIQLO is always happy to exchange or refund all item(s) using the original method of payment as long as the item(s) are returned in a resellable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase.
Does UNIQLO have free returns online?
A $7 return label fee will be deducted from the amount to cover the cost of return shipping.
Can you return to any UNIQLO store?
U.S STORE EXCHANGE POLICY If you are looking to exchange your item for the same item in just a different size/color, you may go to any UNIQLO store that has the item available, within the 30-day exchange window.
How do I return clothes to UNIQLO?
Return Procedure on DesktopLog In to your UNIQLO.com Account. ... Once Logged in, Select [ORDER HISTORY]Click on the [RETURNS] button next to the order you want to return.Select the items you wish to return by clicking [RETURN THIS ITEM]Select a [Reason for Return] & click continue.More items...
Do I have to pay for return shipping UNIQLO?
◉ A $7 return label fee will be deducted from the refund amount to cover the cost of return shipping for the UNIQLO Prepaid Label. It is a one time fee per order.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I return an online order in store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.
How long does UNIQLO refund?
It typically takes 3-5 business days for the funds to be reflected in your account once the refund has been processed by the store.
Can you return an item without tag?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Can I exchange UNIQLO size?
- We accept exchange or return within 30 days from the date you received the order. - Original receipt must be presented for exchange or return. - Original product is required.
How do I get a UNIQLO return label?
Log In to your UNIQLO.com Account. ... Once Logged in, Select [ORDER HISTORY]Click on the [RETURNS] button next to the order you want to return.Select the items you wish to return by clicking [RETURN THIS ITEM.Select a Reason for return & click continue.You MUST click [DOWNLOAD] to be able to move onto next steps.More items...
How long do UNIQLO returns take?
It typically takes 3-5 business days for the funds to be reflected in your account once the refund has been processed by the store.
Returns
Returns will only be accepted at the store in which the original purchase was made. You can, however, still exchange in any of our UNIQLO BE and NL stores.
Returning Products to a store
If you wish, you can exchange a product to a physical UNIQLO store located in the same country your online order was placed in. You will not be charged a fee for exchanging a product at a store.
RETURNING PRODUCTS BY POST (PLEASE NOTE: THIS IS ONLY APPLICABLE TO ONLINE PURCHASES)
If you wish to return an online purchase via post, please follow the instructions outlined below. Please note we do not offer pre-paid postal returns.
WHEN DO I GET MY REFUND ONCE I HAVE RETURNED AN ITEM?
Please note we will refund you in 14 (FOURTEEN) working days from the date on which we receive the returned the product (s) to the specified address (please see above).
PROMOTION AND DISCOUNT CODES
If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund.
Cancellation rights for EU customers
You have a right to cancel a contract at any time within 14 (FOURTEEN) calendar days, beginning on the day after you received the product (s) without giving a reason. In this case, you will receive a full refund of the price paid for the product in accordance with our Returns and Cancellation Policy.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Online purchase returns with UNIQLO Prepaid Shipping Label
We have two options for UNIQLO Prepaid Shipping Labels. These are the Easy Drop-Off and Ship with FedEx options.
When do I receive my refund once the item is at your warehouse?
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed. The funds will be credited back to your original form of payment within 3 to 5 business days, thereafter.
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Returns
Please retain your invoice. UNIQLO is always happy to accept online returns for all item (s) by the original method of payment as long as the item (s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days of receiving a product ordered from www.uniqlo.com ("Site")
Returning Products to a store
Only exchanges are allowed in our UNIQLO stores and we do not accept returns of item (s) purchased online. Should you wish to return and receive a refund for your online order, please follow the steps set out here.
RETURNING PRODUCTS BY POST (PLEASE NOTE: THIS IS ONLY APPLICABLE TO ONLINE PURCHASES)
If you would like to return your online order, please follow the below instructions.
WHEN DO I GET MY REFUND ONCE I HAVE RETURNED AN ITEM?
Please note we will refund you without undue delay and at the latest 14 (FOURTEEN) calendar days from the date on which we received the notice that you wanted to return the product (s). However, we are entitled to withhold payment until the product (s) has been returned to the specified address (please see above).
PROMOTION AND DISCOUNT CODES
If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund.
Cancellation rights for DK customers
You have a right to cancel a contract at any time within 14 (FOURTEEN) calendar days, beginning on the day after you received the product (s) without giving a reason. In this case, you will receive a full refund of the price paid for the product in accordance with our Returns Policy.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Q. What is your returns policy?
Please read our Return and Exchange Policy below carefully before returning any items from your order.
Was this article helpful?
We're sorry that this article did not address your question. We'd love to know how we can improve your future experiences. All of the feedback you provide in the below section will help us better meet your needs.
