How do I return something to UroTuning?
Before any product is returned, contact UroTuning by email or phone for an RMA number. An RMA must be issued prior to returning ANY product. NO returns on Tools, Electrical, Installed, Clearance or Special order parts.
Is UroTuning trusted?
Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from. I haven't had any issues, the customer service is amazing, and did I mention that their shipping times are probably the best in the business!
Who does UroTuning ship with?
UroTuning will ship to all APO addresses. Most small items under 30 lbs in weight that meet our free shipping criteria will ship for Free to a military APO address via USPS. However, any order over 30 lbs will not be eligible for free shipping to an APO address.
How Long Does EURO tuning take to ship?
In most cases we can get your order shipped within 24 - 48 hours.
Does UroTuning ship to Canada?
Do you ship to my country? We ship anywhere in the world we can!
Is ECS Tuning shipping fast?
They're quick to ship. received items from ohio to CT in 1-2 days.
How long does ECS take to ship to Canada?
Shipping Details & ExclusionsESTIMATED SHIPPING TIMES (STANDARD SHIPPING)PROVINCE(S)SHIPPING TIMEAll Major Canadian Cities2 - 3 daysOntario, Quebec2 - 3 daysManitoba, Saskatchewan, New Brunswick, PEI, Nova Scotia3-4 days3 more rows
How long does it take for UroTuning to accept returns?
UroTuning will accept returns for unused products within 60 days from the time that the order was placed. If a product is returned within 60 days of the original purchase date you are eligible for a refund to the original payment method used. Any returns made outside the 60 day return policy time frame may qualify for a UroTuning in store credit ...
How long does it take for a refund to appear on my bank account?
Refunds. Approved refunds can take up to 10 business days to appear in your account, however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 10 business days , please contact your bank directly and ask about pending refunds on your account.
Does UroTuning have an expiration date?
UroTuning will not replace the refunded value should the original card be misplaced or discarded. All UroTuning Gift Cards should be treated like cash and should be protected accordingly. Gift Cards, both virtual and physical, do not have an expiration date unless otherwise stated.
Can you refuse a core from UroTuning?
Some cores that are severely damaged, not the correct model/part/SKU number, have major parts missing, may be rejected and returned to the customer at the customer's expense. UroTuning and the original product manufacturer reserve the right to refuse a core at any time, with no express reason given.
Does UroTuning ship to the original address?
UroTuning will only ship replacement products to the original address that the product (s) was shipped to. The customer is responsible for the cost of returning any product (s) for warranty inspection or repair. Shipping charges are non-refundable.
Does UroTuning replace faulty products?
This includes but is also not limited to duties, taxes, and brokerage fees for foreign shipments. UroTuning will only replace the defective product that was originally purchased from UroTuning, once it has been verified that this product is faulty and we have confirmed that the product is within its warranty period.
Does UroTuning provide refunds?
UroTuning will only replace or repair warranty products at our discretion. Refunds are not provided for any warranty transaction. All products returned for warranty inspection are subject to testing and in some cases may require that the products are sent to the manufacturer for inspection.
The Company
Owned and operated by European car enthusiasts for enthusiasts, Urotuning offers OEM (original equipment manufacturer) and performance parts for Volkswagens, Audis, BMWs, MINIs and Porsches. The South Florida-based company is dedicated to providing top-notch customer service as well as competitive pricing.
The Challenge
As distributors of premium products in high demand, UroTuning was often a fraud target for individuals looking to steal big ticket items that they can easily resell.
The Solution
After carefully researching the options in the Shopify app store, UroTuning decided to start with NoFraud, based on the customer reviews declaring their satisfaction with NoFraud’s approval rate.
The Results
With NoFraud’s automated system in place, UroTuning was relieved that they could switch off their payment gateway filters, which meant even more transactions could be approved.
