Can I get a refund on a TigerDirect order?
Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, TigerDirect.com will accept qualified and conforming products for exchange or refund within 15 days of the original purchase date. Click here for details. How do I get my tracking number?
What is the phone number for TigerDirect customer service?
If you've ordered from TigerDirect.com by phone and did not receive an internet password from your agent, please call (888) 278-4437. What is your return policy?
What is the return policy for non-defective products?
Non-Defective Product Return. Customers may return most non-defective items (subject to manufacturer's return policy) to us within 30 days of invoice, either for credit or exchange. An automatic 15% restocking fee applies to all such returns. All shipping, packaging, handling and related charges are not refundable.
Is TigerDirect going out of business?
They’re probably best known for acquiring the brands and assets of CompUSA and Circuit City when both chains filed for bankruptcy and went out of business. Now competitor PCM has purchased the TigerDirect brand, and appears to be winding down its consumer-facing business… including abruptly doing away with returns.
How do I return something to TigerDirect?
The return must be 100% complete, in original and resalable condition, with all original packaging, manuals, registration card(s) and software. Original shipping, packaging, handling and related charges are not refundable. Shipping charges on returned products are the responsibility of the customer.
Is TigerDirect reputable?
Overview. TigerDirect has a consumer rating of 3.66 stars from 446 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with TigerDirect most frequently mention good prices and computer parts. TigerDirect ranks 28th among Electronics sites.
How do I contact TigerDirect?
Send an email to: customerservice@tigerdirect.com and indicate your Order # and item[s] that you are trying to return or; Chat with our representatives by clicking "Chat Now" located at the top right of the TigerDirect page available M-F from 6:00AM-6:00PM PST.
Does TigerDirect charge sales tax?
Sales tax is charged on the products purchased and also on the shipping and handling amount.
Is TigerDirect going out of business?
Electronics retailer TigerDirect is closing all but three of its 34 stores in the U.S. and internationally. The Miami-based company will keep serving customers online but will close its brick-and-mortar locations.
Is TigerDirect refurbished?
TigerDirect Quality Certified Our Quality Certified PC are inspected and undergoes a rigorous refurbishment process in which each unit is tested in all facets and restored to a like-new state.
Where is TigerDirect com located?
TigerDirect.com ships from a state-of-the-art warehouse center in Millington, TN. In addition, we have a network of suppliers worldwide which can drop ship special items to you directly.
Does Tiger Direct Price Match?
We are afraid to inform you that we only price match with TigerDirect and not with TigerDirect Business. 12:12 p.m. You: Quote your policy "We match local retail competitors (including their online prices) and these qualifying online retailers: Amazon.com, Crutchfield.com, Dell.com, HP.com and TigerDirect.com."
Does TigerDirect ship to APO?
How do I order if I have an APO or FPO address? Can I order online if I live in Hawaii, Alaska, Puerto Rico, or Guam? YES!
What is TigerDirect?
You may remember TigerDirect, a consumer electronics seller that has a website and once had stores across the country. They’re probably best known for acquiring the brands and assets of CompUSA and Circuit City when both chains filed for bankruptcy and went out of business.
How many people were laid off from TigerDirect?
PCM opted to hire around 400 TigerDirect employees, mostly salespeople, and about 500 people were laid off as a result of the sale. Earlier this year, the brothers who founded TigerDirect pleaded guilty to bribery charges.
Why did the Securities and Exchange Commission accuse TigerDirect of accepting bribes?
The Securities and Exchange Commission accused them of accepting bribes from vendors for ensuring that companies who paid the brothers got TigerDirect’s business. They’re currently serving sentences in federal prison, and hadn’t worked for the company since 2011.