- Vans does not offer exchanges at present due to the high volume of sales and uncertain product availability at the warehouse. ...
- You must initiate the return within 90 days of receipt.
- All in-store returns must be done directly at a Vans Retail Store and no other retailers.
- The products must be unworn, unwashed, and in original condition.
What is the Vans return policy?
According to Vans return policy, you can return unused and unwashed products to the store within 90 days of purchase. Vans does not offer exchanges on its items presently. All refunds are transferred to the original mode of payment. All items bought from vans.com must be returned online.
Can I buy vans gift cards online?
Yes, you can buy Vans gift cards online or in any Vans company owned stores (not through other retailers such as JCPenneys). For more information on gift cards, click here! How will my gift card be refunded if I return my order? After you complete your purchase, please do not discard your used gift card even if there is a zero balance.
Can I return a Klarna order to a vans store?
*PayPal, Apple Pay, and Klarna orders returned to a VANS retail store can only be exchanged for an equally priced item or merchandise credit. Please call customer service for Custom returns at (855) 909-8267.
What is the return policy for online returns?
When returning online, please follow the standard online return procedure. Online returns can ONLY be refunded in the form of a digital gift card that are subject to our standard Gift Card Terms and Conditions.
How do I return Vans shoes?
Please call customer service for Custom returns at (855) 909-8267. Please note, all Custom products with uploaded images or embroidery are not subject for return....Receipt or order number.Unworn/unwashed merchandise to return.Original packaging.Return Form (paperwork included with your order)
Does vans have a gift option?
Expedited service is available in most areas: $10.00 for 3-day, $15.00 for 2-day, $28.00 for Overnight or $35.00 for Saturday Delivery. Gifts shipped to AK and HI are an additional $20.00 per gift.
Do vans run big or small?
Vans sneakers fit true to size, which makes the whole sizing process relatively simple. Vans shoes are available in half sizes, except for sizes UK 11 and above, which are only available in full sizes.
Where are vans made?
With over 30 years of manufacturing in Anaheim, California; Vans were now forced to shift manufacturing to China and Vietnam to meet demand. So, if Vans are made overseas, people often ask themselves why Vans shoes are so expensive?
How do you get free vans from vans family?
Vans Family Shoes Vans Family Free Shoes are available when you enter the "First Pair of Vans" contest as soon as you become a Vans Family Member. You'll get 75 points when you enter, and you just may come away with a free pair of Vans Customs.
How long does vans take to deliver?
Your items may ship separately, please check your order details.Shipping MethodTypical Processing TimeStandard Day(24 - 48 hours)2 Day(24 - 48 hours)Overnight (next business day)(24 - 48 hours)Priority Mail (shipping to PO Box or FPO/APO)(24 - 48 hours)9 more rows
How do you use a Vans gift card?
A Vans Gift Card can be used online for full or partial payment of an order. In the final stage of the secure checkout select the “Apply Gift Card” under 'Payment Information'. This will expand and the necessary section to fill in the Gift card number and PIN will appear.
How do I use my journeys gift card online?
Both physical and eGift cards can be redeemed online at Journeys.com. You will be prompted to enter your 16 digit card number and your pin number at Checkout under the Billing Address & Secure Payment section. You may use up to two gift cards online.
Does Vans Give Full Refunds?
Yes. Vans will give full refunds on any items that are unwashed or unused, have their original tags, and that you have a receipt and original box for.
Can I Return a Vans Product After Use?
No. Vans does not accept returns after use or if the object was washed. They are very strict on this, and will not even offer store credit in excha...
How Long Do Vans Refunds Take?
Vans refunds can take up to 30 days. If the product was returned via mail, it can take an additional two weeks on top of that, as it will take time...
How long does it take to return a Vans item?
Whether you bought it online or at a store, you can take the item back within 60 days of the purchase date. The product must be unworn and unwashed, and you need to bring a few additional items:
Do Vans shoes fit well?
Whether you shop online or in-store, you may realize that your Vans shoes do not seem to fit well when you try them at home. When that happens, you have to follow a certain procedure to return them.
Can You Return an Online Purchase to the Store?
Yes, you can return items to a Vans retail store that were purchased online. However, if the item was purchased with Apple Pay, PayPal, or Klarna, you will not be able to get cash back, and will only receive store credit.
How Strict is the Vans Return Policy?
Van’s return policy is very strict. While items can be opened, if they have been worn or washed, they cannot be returned. Customers can return items if the color, style, or product was wrong, the product came in damaged, or if it wasn’t up to the customer’s standards as long as it is within the first 60 days.
Does Vans Take Returns Without a Receipt?
Vans does not take returns without a receipt or order number. If you have the order number, but not the receipt, then you should be able to still get a return. However, they will not make any exceptions for a missing receipt or order number.
Does Vans Accept Returns After 30 days?
As long as the items are unwashed and unworn, Vans will accept returns for up to 60 days. Just make sure when you go to return an item that you have everything you need such as the return form, the box, tags, and receipt or order number.
What Items Cannot be Returned to Vans?
Custom orders or designs cannot be returned to Vans. Items that do not have the original paperwork, box, tags, or receipt can also not be returned.
Exceptions (To The Return Policy)
Custom orders and designs cannot be returned, except in very rare cases where the design was incorrect or damaged. If the item was worn or washed, it is also unable to be returned.
Does Vans Give Full Refunds?
Yes. Vans will give full refunds on any items that are unwashed or unused, have their original tags, and that you have a receipt and original box for.
How long do you have to return a faulty product?
Please note that Products damaged due to wear and tear are not considered faulty. You can return faulty Products within 2 years of your receipt of the products and get a full refund, including any shipping costs, as applicable.
How long does it take to get a refund from Amazon?
If you are not satisfied with the Products you received or have simply changed your mind, you can return them within 30 (thirty) calendar days of delivery of the Products and get a full refund.
Can you return Vans that has been worn?
According to Vans shoe returns policy, you cannot return a Vans shoe that has been worn.
Can you exchange Vans without a receipt?
According to Vans, due to the high volume of fluctuations, they do not offer exchanges.
Can I return Vans outlet items to the regular store?
Yes, you can, according to the Vans Return Policy, so far the item is unused it can be returned, even if it is gotten from an outlet store.
Can you exchange Vans without a receipt in-store?
The answer is No, you cannot exchange Vans with or without a receipt as the Vans policy does not allow for exchanges due to the uncertain market conditions.
Can you exchange Vans without a box?
Another question that has always been asked is if an item from VANS can be exchanged without the original packaging /shipping box it came with and this is a No.
What was the Vans return policy during Covid?
During the COVID 19 pandemic, the Vans return policy remained a 30-day return policy but excluding the days that stores and post offices were closed.
Does Vans refund the shipping cost of a returned product?
No, Vans does not make any refund on the shipping charges involved in ordering an item or product from them.
What Is Vans Return Policy?
If you are not satisfied with the product, you can return it within 30 days of the purchase. You must require the original receipt for a refund. If you do not find your receipt you can reprint it from your order status page.
Does Vans Provide Exchanges on its Products?
At this stage, Vans does not offer any exchange policy due to covid and due to the high volume of sales and uncertain product availability at the warehouse.
Vans Refund Policy
Currently, Vans take up to 13 business days to complete a refund process. The amount of refund less the 15% restocking fee will be credited to the original form of the payment within 13 business days.
Gift Basket Cut Off Times
All orders received before 1:00 PM PST Monday thru Friday will ship that same day or on the requested future shipping date. Orders received after 1:00 PM PST will ship the following business day.
Order Delivery Times
Orders shipped to a business address will be delivered Monday through Friday during normal business hours. Orders shipped to residential addresses will be delivered Tuesday through Saturday between 9am through 8pm.
Shipping Options
If shipping to a Business address- Monday through Friday during normal business hours.
Wine States
Many of our gift baskets contain wine. There are some states where local laws prohibit us from shipping.
