- Vans does not offer exchanges at present due to the high volume of sales and uncertain product availability at the warehouse. ...
- You must initiate the return within 90 days of receipt.
- All in-store returns must be done directly at a Vans Retail Store and no other retailers.
- The products must be unworn, unwashed, and in original condition.
What is the return policy for Vans products?
*PayPal, Apple Pay, and Klarna orders returned to a VANS retail store can only be exchanged for an equally priced item or merchandise credit. Please call customer service for Custom returns at (855) 909-8267. Please note, all Custom products with uploaded images or embroidery are not subject for return.
Can I return a Klarna order to a vans store?
*PayPal, Apple Pay, and Klarna orders returned to a VANS retail store can only be exchanged for an equally priced item or merchandise credit. Please call customer service for Custom returns at (855) 909-8267.
What is the return policy for custom products?
What is the return policy for Custom products? Please call customer service for custom returns at (855) 909-8267. Please note, all Custom products with uploaded images or embroidery are not subject for return. Are there more Custom options than currently listed?
Can I buy vans gift cards online?
Yes, you can buy Vans gift cards online or in any Vans company owned stores (not through other retailers such as JCPenneys). For more information on gift cards, click here! How will my gift card be refunded if I return my order? After you complete your purchase, please do not discard your used gift card even if there is a zero balance.
Does Vans Give Full Refunds?
Yes. Vans will give full refunds on any items that are unwashed or unused, have their original tags, and that you have a receipt and original box for.
Can I Return a Vans Product After Use?
No. Vans does not accept returns after use or if the object was washed. They are very strict on this, and will not even offer store credit in excha...
How Long Do Vans Refunds Take?
Vans refunds can take up to 30 days. If the product was returned via mail, it can take an additional two weeks on top of that, as it will take time...
How long does it take to return a Vans item?
Whether you bought it online or at a store, you can take the item back within 60 days of the purchase date. The product must be unworn and unwashed, and you need to bring a few additional items:
Do Vans shoes fit well?
Whether you shop online or in-store, you may realize that your Vans shoes do not seem to fit well when you try them at home. When that happens, you have to follow a certain procedure to return them.
Can You Return an Online Purchase to the Store?
Yes, you can return items to a Vans retail store that were purchased online. However, if the item was purchased with Apple Pay, PayPal, or Klarna, you will not be able to get cash back, and will only receive store credit.
How Strict is the Vans Return Policy?
Van’s return policy is very strict. While items can be opened, if they have been worn or washed, they cannot be returned. Customers can return items if the color, style, or product was wrong, the product came in damaged, or if it wasn’t up to the customer’s standards as long as it is within the first 60 days.
Does Vans Take Returns Without a Receipt?
Vans does not take returns without a receipt or order number. If you have the order number, but not the receipt, then you should be able to still get a return. However, they will not make any exceptions for a missing receipt or order number.
Does Vans Accept Returns After 30 days?
As long as the items are unwashed and unworn, Vans will accept returns for up to 60 days. Just make sure when you go to return an item that you have everything you need such as the return form, the box, tags, and receipt or order number.
What Items Cannot be Returned to Vans?
Custom orders or designs cannot be returned to Vans. Items that do not have the original paperwork, box, tags, or receipt can also not be returned.
Exceptions (To The Return Policy)
Custom orders and designs cannot be returned, except in very rare cases where the design was incorrect or damaged. If the item was worn or washed, it is also unable to be returned.
Does Vans Give Full Refunds?
Yes. Vans will give full refunds on any items that are unwashed or unused, have their original tags, and that you have a receipt and original box for.
How long do you have to return a faulty product?
Please note that Products damaged due to wear and tear are not considered faulty. You can return faulty Products within 2 years of your receipt of the products and get a full refund, including any shipping costs, as applicable.
How long does it take to get a refund from Amazon?
If you are not satisfied with the Products you received or have simply changed your mind, you can return them within 30 (thirty) calendar days of delivery of the Products and get a full refund.
What Is Vans Return Policy?
If you are not satisfied with the product, you can return it within 30 days of the purchase. You must require the original receipt for a refund. If you do not find your receipt you can reprint it from your order status page.
Does Vans Provide Exchanges on its Products?
At this stage, Vans does not offer any exchange policy due to covid and due to the high volume of sales and uncertain product availability at the warehouse.
Vans Refund Policy
Currently, Vans take up to 13 business days to complete a refund process. The amount of refund less the 15% restocking fee will be credited to the original form of the payment within 13 business days.