You can return an item to Venus following these simple steps:
- When you receive your item from Venus, you will be provided with a Return/Exchange form on the bottom of the invoice.
- Fill out all sections of the Return/Exchange form, including item numbers and prices where necessary.
- Indicate the reason you are sending the item back and whether you would like a refund or an exchange.
Full Answer
How do I return an item to Venus?
Returning an item to Venus is easy, simply return your item within 90 days in a new and unused condition and Venus will gladly exchange it or offer a refund. However, you should always check your Venus return policy before shipping your item back, as returns policies can change.
Does Venus ship to the United States?
In addition to the United States, Venus ship to Australia, Canada and New Zealand. You can return items to Venus from any of these locations, however, return labels are not provided, so you will need to book your own courier. You can find the cheapest rate for shipping to the US with Parcel Monkey.
How do I contact the Venus customer service team?
The VENUS Customer Service team is here to help ensure your experience is successful and enjoyable. We currently offer a number of help options. Account Specialists are available by phone 7:00AM EST - 1:00AM EST. In the U.S. and Canada, call toll free 1-888-782-2224. Outside the U.S. and Canada, call 1-904-997-4000.
How do I Return my item(s) back?
Fill out the exchange form located at the bottom of your invoice and use the pre-paid return shipping label included in your package to send your item (s) back to us. Didn’t receive a label?
How do I return something to Venus?
Venus return policy Returning an item to Venus is easy, simply return your item within 90 days in a new and unused condition and Venus will gladly exchange it or offer a refund. However, you should always check your Venus return policy before shipping your item back, as returns policies can change.
Can I return items at Venus?
What is your return and exchange policy? We accept returns or exchanges of any items (excluding Final Sale items) within 90 days of purchase in unworn, unwashed condition. Items must have all tags and liners intact. Final Sale items cannot be refunded, exchanged or applied for VENUS Wallet credit.
How do I use Venus return credit?
Look for an email with your wallet credit after your return is processed. You can shop with your wallet at any time and redeem it towards a purchase under the payment section during checkout. Plus, if you choose the VENUS Wallet, we'll cover the cost of return shipping as a thank you!
Is Venus clothing from China?
Venus Fashion, a Florida-based clothing company, has spent years fending off a slew of Chinese competitors that use stolen images of the company's clothes to market cheap knockoffs to U.S. shoppers via dozens of websites.
Do Venus clothes run true to size?
Venus Tops Review True to size? A few of the items I purchased ran 1 size too big, so be sure to look at the sizing guides before finalizing your purchase. The quality of the pieces I got was fine – nothing special, but not bad quality.
Where is Venus clothing located?
Drive Jacksonville, FloridaThe company sells clothing, shoes, jewelry and accessories for women. Venus is known for its swimwear and lingerie....Venus Fashion.FormerlyVenus Body Wear, Venus SwimwearFounded1984Headquarters11711 Marco Beach Drive Jacksonville, Florida United States6 more rows
What does Venus return mean?
According to astrologer Annie Heese's site Cafe Astrology, your Venus return chart can hint at future events in the areas of your life that this planet rules (love, affection, possessions, beauty, and aesthetics) and can alert you to opportunities for new relationships or social growth.
How do you use happy returns?
Shoppers start returns on the retailers' websites or at HappyReturns.com and receive a QR code. They then bring the items only — no box or receipt required — plus the QR code to a FedEx Office location to complete the return.
How do I cancel a Venus order?
In the U.S. and Canada, call toll free 1-888-782-2224. Outside the U.S. and Canada, call 1-904-997-4000.
What age group is Venus clothing for?
Venus customers range in age from 20-80, with most 35-50.
Does Venus have a sister store?
LASCANA® is the sister company of VENUS®, as both companies are owned by the Otto Group. While our assortment is different, select LASCANA styles and photos also appear at VENUS. Both companies share corporate headquarters located in Jacksonville, Florida.
Who is the parent company of Venus fashion?
bonprixVenus Fashion / Parent organization
What does a Venus return mean?
But first, the need-to-know info: Venus return refers to when the planet returns to the spot it was in when you were born. It happens about once a year unless yours falls on a retrograde period, in which it could happen up to three times.
How do you use happy returns?
Shoppers start returns on the retailers' websites or at HappyReturns.com and receive a QR code. They then bring the items only — no box or receipt required — plus the QR code to a FedEx Office location to complete the return.
Where do I send Shein returns to?
Sign into your SHEIN account.Find the order in My Orders, click the "Return Item" button.Select the item(s) you would like to return, indicate the reason, and submit.Select return method: return by USPS or UPS return label. ... Mail out the package at your nearest USPS or UPS location.
What is the return policy for Lascana?
Thank you for shopping with LASCANA, it is important to us that you are completely happy with your purchase. If for any reason you are not happy with your purchase, you can simply return your item within 90 days and we will gladly exchange it or refund your merchandise price.