Can Vivid Racing be trusted?
Vivid Racing has a consumer rating of 2.66 stars from 563 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Vivid Racing most frequently mention customer service, tracking number and credit card problems. Vivid Racing ranks 2nd among Car Racing sites.
How do I cancel an order on Vivid Racing?
Customer service can be contacted via phone, email, or livechat.Phone: 1-480-966-3040 ext 3.Email: customerservice@vividracing.com.Livechat: click here.
Who is the owner of Vivid Racing?
Ahwatukee natives Dan Mermelstein and Rob Rohn over the years have created a commodity of themselves by being owners of their own business Vivid Racing, based out of Gilbert.
Does Vivid Racing sell cars?
Vivid Racing is a online automotive performance parts distributor that ships products globally. Cars, Trucks, Jeeps, UTVs, Motorcycles we cater to ALL people!
Where is Vivid Racing kept in stock?
Generally speaking, many items are kept in stock at either Vivid Racing's facility, the product manufacturer's facility, or a third party distribution facility. In-demand items, rare parts, or hard-to-source products are often out-of-stock. That being said, you can always check current stock by contacting us.
Is Vivid Racing working remotely?
To help reduce the spread of COVID-19, many of Vivid Racing's customer service members are working remotely. Due to the unexpected massive surge in orders from government stimulus checks combined with remote customer service, response times are longer than usual.
Can custom built items be returned?
Special order items, custom built items will not be able to be returned. For this reason it is extremely important to check your invoice or order form. The Shipping Rates shown at time of checkout our dimensional rate only. If your shipment weight is to much then contact us for a special shipping quote.
Can Vivid Racing decline an order?
Vivid Racing reserves the right at any time after receipt of your order to accept or decline your order for any reason. Vivid Racing reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly.
Is a special order non refundable?
These items generally require a deposit or paid in full. Once this deposit amount is received to Vivid Racing and the customer agrees to order the special order item, the deposit becomes non-refundable.
Is Vivid Racing responsible for a misrepresentation?
Vivid Racing cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error. These errors are not a misrepresentation of a product, business, manufacture, or sale, but a error which Vivid Racing's responsibility is to correct the error. Ordering Procedure.
Does Vivid Racing ship the same day?
Orders DO NOT always ship the same day.
Is Vivid Racing a trademark?
All trademarks, service marks, and trade names of and related to Vivid Racing are proprietary to Vivid Racing. All other trademarks not owned by Vivid Racing or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Vivid Racing.
