Return-Policy.org

volkswagen new car return policy

by Pearl Hermiston Published 3 years ago Updated 2 years ago
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You can cancel or return the car 14 days after delivery off-premises or online. The Dealer should have informed you about the 14 days return policy before the deal. If they don’t notify them, you will get the right to cancel the order or return it up to 12 months after delivery.

If you are not completely satisfied with your purchase, we will provide a refund or exchange of the item(s) within 30 days* of purchase.

Full Answer

Does Volkswagen have a warranty on new cars?

Not surprisingly, the negative news and publicity hurt the brand (Volkswagen no longer offers diesel models in the U.S.). As a way to restore consumer confidence in its vehicles, Volkswagen doubled its new vehicle warranty, going from 3 years/36,000 miles to 6 years/72,000 miles.

What is a dealer’s return policy?

So keep in mind that a dealer’s return policy generally applies to used or pre-owned cars. Some dealers offer a return policy if you bring back the car within a certain number of days or miles.

Can you return a car after a few days for refund?

In other states, dealers make the call if a consumer can return a car after a few days for a refund. Before you purchase any vehicle from a dealer, ask about the return policy, get it in writing, and read all your documents carefully. Look for dealers that offer money-back guarantees or even “no questions asked” return policies.

Can I return a new car to the dealer?

You might wish you could void your purchase contract and simply give the car back to the dealer. But unlike other consumer products, it's not easy to return a car. When it comes to new cars, the answers are "no" and "maybe." (If you're a used-car buyer, you might have better luck returning the car,...

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What is the return policy on a new car?

If you've purchased a new or used car and you're having second thoughts about it, in most cases, you won't be able to return the car. The dealer who sold you the car is usually not legally obligated to take the car back and issue you a refund or exchange after you've signed the sales contract.

Can you back out of a car deal after signing?

One of the most common questions asked by consumers is whether there is a "Cooling-off" period under California law. Virtually every car sale contract in California includes fine print that allows a dealer to demand return of the vehicle within 10 days.

How long do you have to change your mind after you buy a car?

Most dealerships don't allow returns or exchanges unless something is wrong with the car. Contrary to what you may have heard, there is no "cooling off" period for vehicle sales. Dealers are not legally required to give you three days to cancel the contract, explains the Federal Trade Commission.

Can you return a car on finance within 14 days?

Yes, if you change your mind and no longer want to continue with your car finance agreement, you have 14 days to reject it. This time is also known as the cooling off period. Your 14 days start on either the day that you sign your agreement or the day that you received a signed copy it, whichever happened later.

Can I get my deposit back on a car if I change my mind?

When you give a car dealer a deposit, it is considered an upfront or initial payment on a car. As a rule, it is not refundable unless specific circumstances apply. When buying a car from a dealership, the dealer will want two things: a signed contract and/or a deposit.

Can you back out of a car deal before taking delivery?

Unless your contract has specific language providing a right to cancel, you are the owner of the car once you sign all of the documents and cannot cancel car loan before delivery. The dealer is under no obligation to take the car back if you change your mind, even if you choose not to drive the car off the lot.

Can you cancel a car finance agreement?

Personal contract purchase (PCP) and hire purchase (HP) are two of the most popular forms of consumer car finance, and it's possible to cancel contracts early. You must have already repaid 50% of the balance due, which includes interest and any other charges. If you have, you can cancel the contract and return the car.

How do you back out of a car purchase?

Call the dealership and ask to talk to your salesperson. If the salesperson is not available, talk to the dealer's sales manager. Tell the dealer representative that you changed your mind about the vehicle and do not intend to purchase it. Ask to have your deposit refunded.

Warranty Info

In the interest of driver peace of mind, the quality of our Genuine Volkswagen Parts and Accessories and Volkswagen Batteries is backed up by the strength of our Volkswagen Warranties. See our Accessories Warranty Coverage for non-genuine accessories warranty information.

Knowing Your VW

Want to know more about your car’s tech features? Have a question on how to pair your smartphone? Simply enter your model’s information below for a series of instructional how-to videos.

How long is Volkswagen warranty?

All Volkswagen passenger cars are provided with a warranty for a period of 3 years from the date of first registration against any manufacturing defects with the paintwork.

Why are Volkswagen repairs required?

Repairs are required as a direct result of faulty workmanship by that member of the Volkswagen Authorised Repairer network.

How long is a Volkswagen accessory covered?

If you purchase a Volkswagen Authorised Network approved supplied and/or fitted accessory, after delivery, then the accessory is covered for 2 years/unlimited mileage, from the date of purchase. If you specify an accessory that is not approved, the terms of warranty, if any, should be clarified with the manufacturer of that accessory.

How long is a car warranty good for?

Items where the lifetime of the component is or can be influenced by driving style and external factors will only be considered under the terms of the warranty for a period of six months or 6,500 miles (whichever is soonest). Beyond that limit, the defects must be classified as wear and tear and will not be covered by the vehicle warranty unless a clear manufacturing defect is identified.

How long are batteries warranted?

The batteries for battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) are warranted against all defects in materials and workmanship for eight years or up to 100,000 miles, whichever comes first.

When must a defect be reported to a Volkswagen authorized repairer?

The defect must be reported to a member of the Volkswagen Authorised Repairer network as soon as it is discovered. This must of course be within the warranty period.

When must a defect be reported to Volkswagen?

Any defect must be reported to a member of the Volkswagen Authorised Repairer network as soon as it is discovered. This must of course be within the warranty period.

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