walmart cell phone return policy

Can I return a straight talk phone at Walmart?

This is a common issue with Straight Talk . The best way to deal with Straight Talk is preventive and simply buy from a Walmart store or Walmart.com to completely bypass the teethpulling return experience via Straight Talk themselves. It is simply easier and faster then dealing with Straight Talk.

Can I Return my prepaid cell to Walmart?

When returning your phone to Walmart, be sure to bring the original receipt. Walmart accepts returns without a receipt for certain items. However, prepaid and contract phones always require a receipt. If the phone you’re returning has been opened, you’ll be able to return it as well.

How to contact Walmart one by phone?

Walmart’s Customer Service Number is 1-800-WALMART (1-800-925-6278). Walmart Customer Service hours are from 8 am to 11 pm CST every day, but the corporate offices are only open from 8 am to 5 pm on weekdays. You can call Walmart’s Customer Service to ask about pricing, share your store experience, or contact headquarters.

Will Walmart accept a return without receipt?

Yes, you’ll be pleased to know that you can return items to Walmart without a receipt. Though there are some limits on what you can return, and multiple no receipt returns could be flagged in their system. A while back Walmart updated their system to make it easier to make a return, even when you don’t have a receipt on you.

Extended Holiday Returns

Most items with less than a 90-day return window that customers buy or receive from November 1, 2021, through December 25, 2021, begin their return period on December 26, 2021. Marketplace seller participation varies. See the Return Policy for details.

Walmart Standard Return Policy

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.

Returning Items Purchased on Walmart.com

Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt. To ensure your item may be returned, review the exceptions on our corporate Return Policy page.

Walmart Financial Services

Express Bill Payments and fees associated with Walmart Financial Services products are non-refundable.

Animal Welfare - Swine Assurance Position

At Walmart and Sam’s Club we are committed to providing our customers with safe, affordable, and sustainable food as well as promoting the humane treatment of animals. We seek continuous improvement in animal welfare practices within our fresh pork supply chain.

Animal Welfare Position

Sustainable Products at Walmart and Sam’s Club | Our Pledge to Customers/Members Our customers and members count on Walmart and Sam’s Club to deliver affordable products in a way that is sustainable for people and for the planet. To meet those needs, we work with partners all along the supply chain to improve the sustainability of products we sell.

Antibiotics in Farm Animals Position

Sustainable Products at Walmart and Sam’s Club | Our Pledge to Customers/Members Our customers and members count on Walmart and Sam’s Club to deliver affordable products in a way that is sustainable for people and for the planet. To meet those needs, we work with partners all along the supply chain to improve the sustainability of products we sell.

Cage-Free Egg Supply Position

Walmart U.S. and Sam’s Club U.S. are committed to continuous improvement and aspire to achieve the globally-recognized “Five Freedoms” of animal welfare for farm animals in our supply chain. To meet this aspiration for our egg supply, we are working alongside our suppliers on a comprehensive set of welfare priorities for laying hens.

Climate Policy

Climate change is one of the greatest challenges of our time. To avoid the worst effects, we all need to act now to sharply reduce greenhouse gas emissions. And business is an essential part of the solution.

Conflict Minerals Policy

The Securities and Exchange Commission (“SEC”) has adopted rules requiring publicly traded companies to report on products they manufacture or contract to manufacture that contain tin, tantalum, tungsten or gold (“3TG” or “conflict minerals”) mined in the Democratic Republic of the Congo and adjoining countries (“DRC Countries”) under circumstances that contribute to or support human rights violations..

Environmental Sustainability Statement

Our Approach to Sustainability In 2005, Walmart set out three aspirational goals tied to sustainability: create zero waste, operate with 100 percent renewable energy; and sell products that sustain our resources and the environment.

How long does Walmart allow you to return items?

Walmart’s standard return policy generally gives you three months to bring an item back. Here’s what it says on the store’s website. “You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home.”.

How to return an item you bought at Walmart?

If you bought the item in a Walmart store, you have to return it in person. You’ll need to take the item, along with your receipt, to the customer service desk, which is usually located in the front of the store. (Read on to find instances where you may not need your receipt.)

How long does Walmart take back items?

Walmart’s 90-day return policy covers most of its items, but there are some exceptions: 14 Days: Prepaid wireless phones. 30 Days: Most electronics like PCs, tablets, laptops, TVs and cameras. 60 Days: Prescription glasses, contacts and hearing aids. There are some things Walmart won’t take back such as prescription drugs.

How long do you have to keep receipts at Walmart?

And you now know it’s important to hold onto your Walmart receipt for at least 90 days.

What happens if you don't have a Walmart gift card?

If you made your original purchase via gift card and initiated a return, the transaction will be put back on the gift card or in some cases, a new gift card will be issued.

COVID-19 Return Policy Update

Yes. As the COVID-19 situation continues to change, we’re taking action to better serve you and our associates. We’ve temporarily updated our Return Policy, effective immediately. Please read the temporary return policy updates that are also in effect for Third Party items purchased on Walmart.ca.

Return Policy

Yes. As the COVID-19 situation continues to change, we’re taking action to better serve you and our associates. We’ve temporarily updated our Return Policy, effective immediately. Please read the temporary return policy updates that are also in effect for Third Party items purchased on Walmart.ca.

Returning an Online Order

Yes. As the COVID-19 situation continues to change, we’re taking action to better serve you and our associates. We’ve temporarily updated our Return Policy, effective immediately. Please read the temporary return policy updates that are also in effect for Third Party items purchased on Walmart.ca.

Returning an In-Store Purchase

Yes. As the COVID-19 situation continues to change, we’re taking action to better serve you and our associates. We’ve temporarily updated our Return Policy, effective immediately. Please read the temporary return policy updates that are also in effect for Third Party items purchased on Walmart.ca.

Redeeming a Warranty

A limited manufacturer's warranty is included free for certain categories of products, and may include an option to extend coverage up to 3 more years. When available on a specific product, extended coverage includes 100% of repair or replacement costs, including shipping costs for the exchange.