Return-Policy.org

walmart phone return policy

by Joe Wyman Published 3 years ago Updated 2 years ago
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Must be returned within 14 days with a receipt to obtain a refund or exchange: Prepaid wireless cellular phones may be returned in undamaged condition to any store. Most postpaid (contract) cellular phones may only be returned to the original store of purchase, in undamaged condition.

Does Walmart have the easiest return policy?

Yes you can IF the product was sold and shipped by walmart. The easiest way to find out is to initiate a refund on your Walmart app. It will tell you the steps to return. If it gives you info on where to send the product, then it can't be refunded at the store.

How does Walmart customer service handle returns?

  • Walmart does not accept (mobile) digital coupons, (example: coupons scanned off a mobile phone).
  • Walmart does not accept expired coupons
  • Walmart does not accept counterfeit coupons (VISA, MC, AMEX, Applebee’s or any coupons made by a third party.
  • Walmart does not accept vouchers or gift certificates.

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Does Walmart offer cash back on returns?

Walmart return policy states that the store will give you cash back if you did debit and not credit for the transaction. If you did it as credit instead, you’ll have to receive a Walmart Gift Card. “• Credit card: The refund must be issued to the same credit card you us...

What are Walmarts return policies?

The electronic products that fall under this 90-day return policy include the following:

  • Televisions
  • Projectors
  • Major Appliances (refrigerators above 10 cu. ft., freezers, ranges, cooktops, over-the-range microwaves, dishwashers, water heaters, washers and dryers)
  • Computers
  • Touchscreen tablets
  • Smart watches
  • Cameras
  • Aerial cameras (drones)
  • Camcorders
  • MP3 players

More items...

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How to return items you don't want

When something turns out to be different than expected or just isn't quite what you want, it's easy to return items either by mail or in the nearest store. You can choose the way that best fits your schedule to make the return for items purchased through the store or website.

Use the app

Download the Walmart app, log in to get started and then follow the in-app links to begin the return process. Your receipt must be loaded into the app before you begin. You can do this whether you're at home on the sofa, in your office at work or in the parking lot getting ready to come into the store.

Returning online purchases by mail

If you need to return an item purchased through the store website, you have the option to return it by mail or in the store. To process the return by mail, get started by logging into your account through the website. Click on purchase history and then navigate to the item you want to mail back. Click ""start a return"" beside the item.

Non-app returns in the store

If you would like to make an in-store return without using the app, that's easy, too. Make sure all the original packaging, accessories and materials are with the item. If you have the receipt, bring it along, too.

Making a return to a Marketplace partner

When you shop the website, you may notice many products are sold by Marketplace partners. The advantage of making these partners available is that you get a wider selection of products at budget-friendly prices.

Can I Return an Item to Walmart without a Receipt?

Surprisingly, yes! Walmart does accept returns and exchanges on items without a receipt. You will be required to show your government-issued ID to customer service and you will have to be able to prove that you purchased the item.

What items Cannot be returned to Walmart?

A number of services and digital items are ineligible for a return, exchange, or replacement. These items include:

Does Walmart have a 30 day Return Policy?

Walmart’s return policy on most items extends past 30 days. Most items can be returned up to 90 days after purchase.

Electronic Walmart Return Policy

All electronics must be returned within 30 days of purchase. These items include, but are not limited to:

Video Games Walmart Return Policy

Walmart will accept returns on unopened or defective video games within 90 days of purchase.

Walmart Return Policy Canada

Almost any item purchased at Walmart Canada can be returned for full refund or exchanged within a 90-day period.

How do I return an item in store?

You can bring the item, along with original receipt and packaging to the Customer Service desk in your local store. You can also speed up the process by visiting www.walmart.com/startreturn to start the return process.

How long does Walmart allow you to return items?

Walmart’s standard return policy generally gives you three months to bring an item back. Here’s what it says on the store’s website. “You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home.”.

How to return an item you bought at Walmart?

If you bought the item in a Walmart store, you have to return it in person. You’ll need to take the item, along with your receipt, to the customer service desk, which is usually located in the front of the store. (Read on to find instances where you may not need your receipt.)

How long does Walmart take back items?

Walmart’s 90-day return policy covers most of its items, but there are some exceptions: 14 Days: Prepaid wireless phones. 30 Days: Most electronics like PCs, tablets, laptops, TVs and cameras. 60 Days: Prescription glasses, contacts and hearing aids. There are some things Walmart won’t take back such as prescription drugs.

How long do you have to keep receipts at Walmart?

And you now know it’s important to hold onto your Walmart receipt for at least 90 days.

What happens if you don't have a Walmart gift card?

If you made your original purchase via gift card and initiated a return, the transaction will be put back on the gift card or in some cases, a new gift card will be issued.

Animal Welfare - Swine Assurance Position

At Walmart and Sam’s Club we are committed to providing our customers with safe, affordable, and sustainable food as well as promoting the humane treatment of animals. We seek continuous improvement in animal welfare practices within our fresh pork supply chain.

Animal Welfare Position

Sustainable Products at Walmart and Sam’s Club | Our Pledge to Customers/Members Our customers and members count on Walmart and Sam’s Club to deliver affordable products in a way that is sustainable for people and for the planet. To meet those needs, we work with partners all along the supply chain to improve the sustainability of products we sell.

Antibiotics in Farm Animals Position

Sustainable Products at Walmart and Sam’s Club | Our Pledge to Customers/Members Our customers and members count on Walmart and Sam’s Club to deliver affordable products in a way that is sustainable for people and for the planet. To meet those needs, we work with partners all along the supply chain to improve the sustainability of products we sell.

Cage-Free Egg Supply Position

Walmart U.S. and Sam’s Club U.S. are committed to continuous improvement and aspire to achieve the globally-recognized “Five Freedoms” of animal welfare for farm animals in our supply chain. To meet this aspiration for our egg supply, we are working alongside our suppliers on a comprehensive set of welfare priorities for laying hens.

Climate Policy

Climate change is one of the greatest challenges of our time. To avoid the worst effects, we all need to act now to sharply reduce greenhouse gas emissions. And business is an essential part of the solution.

Conflict Minerals Policy

The Securities and Exchange Commission (“SEC”) has adopted rules requiring publicly traded companies to report on products they manufacture or contract to manufacture that contain tin, tantalum, tungsten or gold (“3TG” or “conflict minerals”) mined in the Democratic Republic of the Congo and adjoining countries (“DRC Countries”) under circumstances that contribute to or support human rights violations..

Environmental Sustainability Statement

Our Approach to Sustainability In 2005, Walmart set out three aspirational goals tied to sustainability: create zero waste, operate with 100 percent renewable energy; and sell products that sustain our resources and the environment.

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