Can I return a Lucy and yaks item?
International Returns Although we hope you love your Lucy and Yaks, there may be times when you need to return items to us. You have 30 days from the date you receive your order, to return anything to us for a refund only (*exclusions apply). Please note, we don’t offer exchanges outside of the UK and returns from overseas are not free.
How long does it take Lucy and yak to process points?
We have a 40 day approval period on loyalty points for new purchases. This is to cover our 30 day returns period + delivery time. Your points will show as ‘pending’ on your account and can be used after the 40 days. Do you offer work experience at Lucy and Yak?
Is Lucy and Yak a good brand?
Not only do they provide an assortment of stylish garments for all sizes, Lucy and Yak has a marketplace where customers can resell their old “yaks” to help reduce waste! In addition, Lucy and Yak has great commitments to furthering the oppression of racism. Lucy and Yak is working their way up to be the best of the best.
How do I return or exchange an item I purchased?
You have 30 days from the date you receive your order, to return anything to us for an exchange or refund (*exclusions apply). Complete the slip that came with your order and enclose it in the parcel with the item (s) you wish to return. If you no longer have the slip, just add a note of your name and order number inside the parcel.
Do Lucy and yak do returns?
Can I return my online order to your shop? You can return any items to our store, within 30 days. Please show your order confirmation email to the team.
Can you tumble dry Lucy and yak?
How do I dry my Lucy & Yaks? Yaks aren't suitable for tumble drying, they will shrink - so please dry naturally.
Is Lucy and yak size inclusive?
Lucy & Yak is a textbook example of performative allyship which saw the owners centre themselves in the size inclusivity conversation because they deemed it profitable or topical, instead of being genuinely committed to the cause.
Who owns Lucy and yak?
Lucy GreenwoodLucy Greenwood is the co-founder of the ethical clothing brand Lucy & Yak, which is known for its quirky vintage-inspired dungaree designs.
Why is Lucy and yak problematic?
Last September a dispute broke out on social media between ethical clothing brand Lucy & Yak and a group of influencers and writers. Among the charges levelled against the company was an accusation of fatphobia, with critics accusing it of ignoring its plus-size fanbase.
Should I size down in Lucy and yak?
Our dungarees are designed to be a little oversized so if you're in between sizes, we'd probably recommend sizing down, unless you'd prefer a super loose fit.
Is Lucy and yak slow fashion?
We are NOT a slow fashion brand either.
Should you size up in dungarees?
If in doubt, take the next size up – you just won't be able to make a vacuum-packed middle work, whatever the angle. Opt for a wide leg, either a boyfriend cut if you want a more casual look, or flared for something more elegant. Finally, look for chic details, like luxurious buttons or pretty straps.
What size dungarees should I get?
Men's and women's dungaree size chartsMax HeightWomens sizesS5'3"8-10M5'6"12-14L5'10"16-18XL6'0"20-227 more rows
Is Lucy and Yak Black Owned?
This wonderful Black-British owned brand are the experts in afro and curly hair. Passionate about the planet as well as curls, they use fair trade ingredients wherever they can, are sulphate, silicone and paraben free, have had their preservatives eco certified and never test on animals.
Is Lucy and yak actually ethical?
Best known for their stylish and sustainable range of dungarees, Lucy & Yak is an ethical fashion brand worth making a fuss about. Founded by Chris and Lucy from the back of a van in India, Lucy & Yak is now a much-loved eco fashion brand that is helping to make a difference with every order.
Why is Lucy and yak ethical?
This bag is 100% recycled and they're beautiful so you can totally re-use them. But we have bigger news…. we have switched entirely to 100% recycled paper bags or biodegradable mailing bags. We want to completely eradicate plastic from use at any point in the production and distribution of Lucy & Yaks.
How much is Lucy and yak worth?
Financial statements of LUCY AND YAK LTD According to LUCY AND YAK LTD latest financial report submitted on 2020-07-31, the company has a Cash of £2M, Total-Assets of £6M while the Working-Capital is £3M.
Is Lucy and yak NHS discount?
How do I use my NHS Discount? We currently offer 20% off for NHS workers with an NHS email address.
Can you put dungarees in the washing machine?
If denim NEVER put it in the washing machine. Hang to dry flat. Dungarees are pre-washed to avoid shrinkage. No denim should be machine washed as it'll cause ink lines and fading.
How do you wash dungarees?
Machine: Set machine to gentle cold for a darker wash or gentle hot for a lighter wash. Use a mild detergent—ideally one designed to lock in darker colors. Remove washed jeans from machine and hang dry. To soften stiff jeans, tumble dry with no heat.
Important information and who we are
This Policy aims to give you information on how Lucy & Yak collects and processes your personal data through your use of this website, which is hosted by Shopify, including any data you may provide through this website when you purchase a product, open an account with us, sign up to our newsletters or take part in a competition or engage with us via social media..
THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
How is your personal data collected?
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, social media or otherwise. This includes personal data you provide when you:
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Disclosures of your personal data
We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above.
International transfers
Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Where reasonably possible we seek to only use third party providers that are ISO27001 or SOCII certified.
