How to return items you don't want
When something turns out to be different than expected or just isn't quite what you want, it's easy to return items either by mail or in the nearest store. You can choose the way that best fits your schedule to make the return for items purchased through the store or website.
Use the app
Download the Walmart app, log in to get started and then follow the in-app links to begin the return process. Your receipt must be loaded into the app before you begin. You can do this whether you're at home on the sofa, in your office at work or in the parking lot getting ready to come into the store.
Returning online purchases by mail
If you need to return an item purchased through the store website, you have the option to return it by mail or in the store. To process the return by mail, get started by logging into your account through the website. Click on purchase history and then navigate to the item you want to mail back. Click ""start a return"" beside the item.
Non-app returns in the store
If you would like to make an in-store return without using the app, that's easy, too. Make sure all the original packaging, accessories and materials are with the item. If you have the receipt, bring it along, too.
Making a return to a Marketplace partner
When you shop the website, you may notice many products are sold by Marketplace partners. The advantage of making these partners available is that you get a wider selection of products at budget-friendly prices.
Walmart Return Policy Without Receipt Explained
All the restrictions presented in Walmart’s return policy during COVID-19 have been lifted as of March 2021. Walmart’s standard return policy is now in effect, allowing customers to return items within 90 days of purchase.
Can I Return All Items to Walmart Without a Receipt?
No, you can’t. We have listed the product that can be returned only with a receipt in the table below, as well as their return deadlines.
Initiating a Return to a Store if You Misplaced the Receipt
You have two options when it comes to initiating the process for no-receipt returns. You can:
How To Request a No-Receipt Return on Your Own
You will need a Store Returns Receipt to initiate the process. To get this receipt, you have to:
No Receipt? No Problem! DoNotPay Can Help Either Way
Returns are tricky to handle, and if you don’t have proof of purchase, you may think there’s no way of getting a refund or an exchange. Think twice! DoNotPay has developed a groundbreaking approach to returning items without a receipt, and we can help you out. All you need to do is:
Wait! DoNotPay Can Help You in Many Other Ways
DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
Refunds
Walmart.com returns submitted in-store or by mail are refunded to your original method of payment. Outbound shipping charges are not always refunded upon return, this can include regular and freight shipping, and any shipping surcharges.
Debit or Credit Card
Debit and credit card refunds will be available in up to 10 business days.
Return In-store Items without a Receipt
If you don't have your receipt, show us your valid, government-issued photo ID. If your ID information matches with the one stored in our secure database, your return will be accepted.
Can You Return A TV To Walmart Past The 30 Day Window?
If you recently bought or ordered a TV on Walmart and it arrived defective or damaged, you can return it to the store as long as the return period does not exceed 30 days of purchase.
Can I return a TV to Walmart after 90 days?
The best thing about Walmart TV’s return policy is that it is dynamic, meaning that on certain occasions, some conditions can be foregone following some further assessments of the returned products.
Can You Return A TV To Walmart Without The Box?
Yes. The good thing about Walmart is that they usually accept TV returns without the original package, such as the protective box.
Can You Return Refurbished TVs To Walmart?
Yes. You can return refurbished TVs to Walmart. The reason is that Walmart treats refurbished TVs as new products.
Can You Return A TV To Walmart Without A Receipt?
It is always advisable to keep your product receipt safe after purchasing a product from Walmart.
Can You Return A Damaged TV To Walmart?
Yes. You can return any damaged, unwanted or defective TV to Walmart. However, the return needs to be within 30 days from the purchase date.
Can I return open electronics to Walmart?
An open electronic means that the seal has already been broken or the electronic unit does not have its original packaging material.
