CarMax author review by Emma Simon
- Store-to-store shipping: CarMax has 200 locations nationwide. ...
- 7-day guarantee: If you are dissatisfied with your car, no matter the reason, you can return it within seven days of purchase, no questions asked.
- Multiple financing options: Customers can apply for financing through CarMax Auto Finance or several other third-party institutions. ...
What is the return policy at CarMax?
They honor their promise to let the customer return the car within 5 days, no questions asked, as long as the car has not been damaged and the gas tank is full (unless it is electric car). This has been my personal experience. I bought a 4 year old car for $13k at carmax and returned it 4 days later.
What is CarMax's 5-day money-back guarantee?
If you buy this car from CarMax, you can get your money back within 5 days for any reason. The car has a warranty for 30 days, and all vehicles are eligible for an additional extended warranty. What impact does returning a car back to CarMax on your credit in the 5-day money-back guaranteed period? I had a TERRIBLE experience with CarMax.
How long is the warranty on a new car at CarMax?
The car has a warranty for 30 days, and all vehicles are eligible for an additional extended warranty. What impact does returning a car back to CarMax on your credit in the 5-day money-back guaranteed period?
How long does it take to ship a car to CarMax?
Depending on the distance between your car’s current location and the closest CarMax store to you, it will take between one and 28 days. Once the car ships, we’ll keep you updated on its journey.
What is CarMax return policy?
30 days to change your mind We give you 30 days (up to 1500 miles) to decide if your car is the perfect fit for your life. If not, bring it back for a full refund. Learn more about our guarantees.
Is there a grace period for CarMax?
Does CarMax have a grace period? The CarMax late payment policy provides a grace period of 7 to 15 days. Grace periods vary from lender to lender and due to the coronavirus pandemic, banks have become a lot more lenient with their borrowers.
Does CarMax have a 10 day grace period?
It's the time after a payment is due and before a late charge is assessed. Grace periods vary based on applicable law, which in turn depends on where you purchased your vehicle and signed your retail installment contract. We recommend mailing your payment 7-10 days in advance to allow for timely receipt.
Can I return my car to any CarMax?
CarMax's 24-hour test drive is a take-home test drive that gives you up to 24 hours to decide whether a car is right for you. Once you decide, you can purchase or return the car at the store where your test drive originated.
What is a grace period on a car loan?
The grace period on a car loan is the time between your due date and the point at which the lender actually treats your payment as late. Grace periods vary, but 10 days is standard, according to Autos.com. This grace period means that you have 10 days from your due date to get your payment in to avoid late fees.
How long is a grace period?
The length of a grace period is typically six months, but it can vary depending on the type of loan you received. The promissory note you signed for your loan tells you the length of your grace period.
Can I negotiate with CarMax?
In short, there is nothing you can really negotiate at CarMax. The whole appeal of the company is that it is a no-hassle car dealer. You know the price you are going to pay for a particular vehicle when you walk in the door. That is, the advertised price of that vehicle is exactly what you are going to pay.
How many days late can you be on a car payment?
Most auto loans have a 10 day grace period on payments, meaning you can make a payment within 10 days of the agreed-upon monthly due date without the payment being considered late.
Who is CarMax owned by?
CarMax, Inc. is a used vehicle retailer based in the United States. It operates two business segments: CarMax Sales Operations and CarMax Auto Finance....CarMax.TypePublic companyRevenueUS$18.95 billion (FY2021)Net incomeUS$2.37 billion (FY2021)Number of employeesc. 27,000+ (2021)ParentCircuit City (1993–2002)7 more rows
Can I switch my car at CarMax?
If you want to redeem your offer and sell your car to CarMax, you have 7 days from the day the offer is made. You can either make an appointment or simply bring the car to us anytime we're open. We'll verify your car's condition, finalize your offer, and you'll be able to leave with payment in hand.
Does Carfax have a return policy?
If you are not satisfied, you have 30 days after the purchase to submit a claim. If you purchase 1 CARFAX, you will be refunded 100% of the purchase price. If you purchase 3 CARFAX, you will receive a 100% refund within the first 30 days, unless more than 1 credit has already been redeemed.
Can I sell my car back to CarMax if I still owe?
Yes! CarMax will buy a car with a loan on it in most cases. Unless you're way too far upside down on the loan, CarMax is likely to purchase the car from you. If you want to sell a vehicle to CarMax that still has a car loan on it, schedule a meeting or walk into a branch near you.
Can I negotiate with CarMax?
In short, there is nothing you can really negotiate at CarMax. The whole appeal of the company is that it is a no-hassle car dealer. You know the price you are going to pay for a particular vehicle when you walk in the door. That is, the advertised price of that vehicle is exactly what you are going to pay.
Can a car loan be denied after approval?
Yes, in some very rare cases, car loans can be denied by the bank/lender even after the final approval and signing of the documents. Banks are less likely to revoke your loan after approval unless there is a serious error in the contract that has been drawn up.
How long is CarMax's love your car guarantee?
CarMax has rolled out its new “Love Your Car Guarantee” policy this week, extending the company’s seven-day vehicle return policy to 30 days. CarMax, which is the nation’s largest used car retailer, previously had a seven-day money back guarantee on all vehicle purchases.
How long do you have to test drive a car in CarMax?
The new policy also allows customers to test drive a vehicle for up to 24 hours. According to CarMax’s own internal consumer ...
How many miles can you return a car at Carvana?
Other used car retailers like Carvana have seven-day return policies on their vehicles and mileage limits of 400 miles or less. With this move, CarMax is looking to set itself apart from the competition and solidify its dominant position in the marketplace.
What does it mean when a car is CarMax certified?
Every car we sell is CarMax Certified, which means no flood or frame damage, and no salvage history. In addition, it means a car has passed our 125+ point inspection and undergone a detailed reconditioning process.
How long is Carmax warranty?
Every car we sell is CarMax Certified and comes with a 30-day money-back guarantee (up to 1500 miles, learn more ), and 90-day/4,000-mile limited warranty (whichever comes first). See store for written details. † CarMax delivery is available within a 60-mile radius of select stores.
How long does it take to recondition a car?
None of the cars we buy are ever sold to you “as-is.” In addition to replacing worn parts found during our 125+ point inspection, we spend an average of 15 hours reconditioning each car. When it comes to the exterior, we pull out dimples, buff and color-match scratches, restore headlights, and repair discoloration caused by acid or oxidation. Inside, we remove stains, repair holes or tears, remove debris from all surfaces and hard to reach places, and repair or replace any excessively worn carpet. These are only a few examples from our extensive reconditioning checklist. Some CarMax cars have unrepaired safety recalls; here’s what you should know about that.
How far in advance can you reserve a car?
Unless otherwise noted, you can reserve any car up to 7 days in advance of an appointment and/or test drive. To do this, go to the car's detail page for the car you’re interested in, choose the action you want to take, and follow the prompts.
What is MaxCare Extended Service?
MaxCare extended service plans are an optional service you can choose to purchase when you purchase your car. These optional plans can be tailored to your monthly budget, and provide coverage of your vehicle’s major systems and hundreds of parts, inside and out, for several years.
Does CarMax have recalls?
Some of our cars may have unrepaired safety recalls on them. There are several reasons for this, but at the core is the fact that the current recall system is based on the manufacturer’s relationship with its dealers, repair facilities, and registered vehicle owners, and not with independent dealers, like CarMax. Recalls are required to be repaired by manufacturer-authorized repair facilities and manufacturers have not authorized CarMax to complete safety recall repairs and close out repaired recalls. Before you purchase a used car from CarMax, a CarMax Associate will review an AutoCheck report and results from the NHTSA Recall Look-Up with you. CarMax urges customers prior to purchase to have unrepaired safety recalls fixed by the manufacturer immediately. For more information about safety recalls and how CarMax handles them, click here.
Can you ship a car to CarMax?
We can ship almost any car in our inventory to the closest CarMax location near you. In some cases, a shipping fee may apply but we’ll let you know ahead of time.
How many CarMax certified cars are there?
With 50,000 CarMax Quality Certified cars to choose from, there's a perfect match for your budget and life.
What happens if a car doesn't meet safety standards?
Anything that doesn't meet our standards is repaired or replaced by our highly trained technicians. Some cars have unrepaired safety recalls. Learn more.
What does a car plan cover?
Plans cover all parts of a car except the named exclusions.
Can you get a free autocheck report?
You'll get a free Autocheck ® vehicle history report, and we help you check for any unrepaired safety recalls issued by the manufacturer. Learn more about safety recalls.
Is CarMax online?
Unless otherwise noted, every car you see online is at a CarMax. You can browse and compare our full inventory and choose from any store in the country. *
Does MaxCare pay for repair?
Your deductible is per visit, not per repair. MaxCare ® pays the participating service center directly.
Why is online car shopping taking off?
Online automotive retailing has taken off in recent years, for obvious reasons: it gives car shoppers the ability to buy a car in the comfort of their home, and the no-haggle pricing offered by many nationwide used car chains is an attractive policy for buyers who’d rather not spend hours negotiating at a brick-and-mortar dealership. CarMax offers shoppers both of those things for its customers, and now it’s set to introduce a slew of new customer-friendly policies, like a 30-day return policy and 24 hour test drive.
What is Ford Blue Advantage?
Ford Blue Advantage will be an online platform where customers interested in Ford-branded used vehicles can find inventory from all of the company’s 3,100 dealers. Like CarMax, the platform will offer guaranteed pricing and home delivery. According to Ford, over 3 million Ford-branded vehicles are sold each year in the United States, with its dealers accounting for only one-third of that volume.
How long is the test drive period for Carmax?
Additionally, CarMax is extending its test drive period to a full 24-hours, a move designed to let customers get more comfortable with their chosen vehicles before making a final decision.
How long does it take to return a car to CarMax?
The company’s freshly launched “Love Your Car Guarantee” gives customers up to 30 days to return their vehicle for a full refund, provided they put less than 1,500 miles on the vehicle within that timeframe. Additionally, CarMax is extending its test drive period to a full 24-hours, a move designed to let customers get more comfortable with their chosen vehicles before making a final decision.
Does Ford compete with used car dealers?
Ford is acutely aware of these changes, and while the automaker doesn’t explicitly compete with used car retailers, its dealers certainly do. As Ford Authority has previously reported, The Blue Oval will introduce its own used car online platform later this year, with some of the same benefits currently being offered by its online-oriented used car competitors.
Does Blue Oval have a used car?
As Ford Authority has previously reported, The Blue Oval will introduce its own used car online platform later this year, with some of the same benefits currently being offered by its online-oriented used car competitors. CarMax is the largest used car retailer in the United States, with 220 stores spread throughout 41 states.
Why does Carmax use autocheck instead of carfax?
My friend tried to return a car to Carmax. Here’s why. They use autocheck purposely instead of carfax because autocheck doesn’t catch as many accidents. Carmax purposely buys cars with bad carfax reports but clean autocheck reports, because they can get them cheaper, and make more of a profit.
How much would Carmax give you if you paid $16,000?
If CarMax paid $16,000, CarMax would give you $2,000. CarMax would buy out your loan for $14,000.
What happens if you owe $4000 on a car?
If you owe $4000 on the car and CarMax will give you $3000 for the car, then you will have to write CarMax a check for $1000 and sign the title of the car to them.
What happens if you sell a car to Carmax?
If you sold a vehicle to Carmax and want it back, that’s really up to them, as that sale is final when you sign the paperwork. If they do agree to return ownership to you, there may be a cost involved. Keep in mind that they will inspect the vehicle, and if you have damaged it, you’re most likely out of luck.
Why do I shop at Carmax?
I shop at Carmax more now because I can pay more for the marginal quality and worry less about researching the car's history . Also because I derive less excitement/benefits in hunting for the best deal, which takes a lot of time. Comparison between Carmax vs small private dealerships & private parties.
How long does it take to return a car at Carmax?
As a sales person for Carmax for the last three years, I can tell you that returning a car within the five-day period is extremely easy. It ta and walk away kes about an hour. Of course we as sales people, try to find you another car that will suit your needs, but you don't need to give a reason to return the car, therefore many people return them and walk away. Your sales consultant loses their commission, but it's par for the course and one of the best things about Carmax, because you really can make sure the car is right for you. As far as with the other writer said about Auto check. That's
Does CarMax have a national inventory?
Now, to get away from the Whole Foods comparison and talk car buying, CarMax makes their entire national inventory available to you. If you want a specific make and model in a specific color with specific features and CarMax has it in inventory, they will ship it to you for a fee depending upon the distance.
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