Return-Policy.org

what is the return policy at shein

by Davion Adams Published 3 years ago Updated 2 years ago
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1. You have a max of 45 days to make returns. You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted.

Does Shein Accept Returns After 30 Days?

Yes, Shein accepts returns up to 45 days after purchase. This includes processing and shipping time, so your returned item must be postmarked no la...

What Items Cannot Be Returned to Shein?

You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. Shein does not accept returns for bodys...

Does Shein Have Free Returns?

Yes, the first return on your order is free. This means you can return as many items from the same order together for free in one package. Refunds...

How long does it take to get a refund from Shein?

1. Refunds will be processed within 7 days after we receive your package. The refund will be issued to your SHEIN Wallet or the original payment account, as per your request. Unfortunately, due to current situations, your refund will require an additional 3-5 days to process.

How long do you have to return an item after you have already purchased it?

After you have already returned items from an order but would like to make additional returns for additional items, you must do so within 45 days of the purchase date. There are two ways: ① you can use the shipping label we provided and pay a $ 7.99 shipping fee , which will be deducted from your refund.

How long do you have to return a package to Amazon?

1. You have a max of 45 days to make returns. You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted. 2.

Can I send a return to the sender's address?

1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address on the shipping label we provide even if you are using your own shipping.

1. How Many Return Days Does Shein Allow?

Shein gives you exactly 45 days after your “date of purchase” to initiate a return.

3. How Do I Access My Return Shipping Label?

Next you’ll want to print the return label provided and tape that bad-boy to the outside of your box.

5. Who Pays The Return Shipping Charge?

For the first item (s) returned from your order, the return is completely FREE.

7. Do I Need My Receipt to Make a Return?

Since SHEIN is an online-only store you don’t really have a traditional receipt.

9. Can I Wear Items and Still Return Them?

You can obviously try them on, but if you wear them out to dinner or work (or something like that) they say they won’t take them back.

11. Can I Return Clearance or Sale Items to Shein?

Unless the “On Sale” or “Clearance” item is marked online as “non-returnable” you can return it without a problem.

12. How Long Will It Take to Get My Refund?

Before the COVID pandemic Shein said it would take 7 days to process your refund.

How long does it take to get a refund from Shein?

In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. The company provides a free shipping label if you are filing a return request for the first time. For each additional return, you can choose between:

Can you return items to Shein?

Getting additional return information from SHEIN may take too long, and the company isn’t always willing to receive faulty items back. That’s why we developed the Item Return Request product—to help you get through the process more easily and get the return approved in record time!

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