Return-Policy.org

what is warby parker return policy

by Lydia Schoen Published 2 years ago Updated 1 year ago
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You have 365 days to return eyeglass and sunglass lenses that were scratched for a free replacement. You can also get help with loose or unfit frames, nose pads, or screw replacements at every Warby Parker retail location. Warby Parker accepts returns by mail and to any of their 144 locations in the U.S.

How does Warby Parker make money?

Warby Parker Review: 5 Things To Know Before Buying Glasses

  1. What Is Warby Parker? Warby Parker is a designer eyewear company that sells prescription eyeglasses, sunglasses and contacts. ...
  2. How Does Warby Parker Work? Ordering glasses from Warby Parker works in one of two ways: you can go to the store or place your order online. ...
  3. How Much Do Warby Parker Glasses Cost? ...
  4. What’s Available at Warby Parker? ...

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Is recent IPO stock Warby Parker a buy?

Warby Parker reported Friday that its third-quarter revenue rose 32% from year-ago levels, but its losses widened. Experts are saying that Warby Parker's stock ... in the "buy now pay later ...

Does Warby Parker sell reading glasses?

Warby Parker offers a blue-light blocking add-on to their popular frames if you already wear prescription glasses. With plenty of different styles and color options, you can get a functional pair of prescription glasses that also double at blocking the harmful blue light.

Will Warby Parker replace lenses?

Warby Parker will replace the scratched lenses for free within the first year. 3. How Much Do Warby Parker Glasses Cost? Frames vary in price based on the materials from which they’re made. Lens prices also vary based on the specific features your prescription requires. Generally, frames and prescription lenses range from $95 to $295 in total.

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Can you return eyeglasses if you don't like them?

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

How long do I have to return my Warby Parker glasses?

Return your frames Once your 5 days are up, place your box in the mail with the prepaid return label.

Does Warby Parker have a guarantee?

We have a 30-day, hassle-free return policy for all of our eyewear, and a one-year, no-scratch guarantee for our lenses! Find more information here: warby.me/2PNriJh.

What is the return policy on prescription glasses?

If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.

Can I return Warby Parker glasses if I don't like them?

You have 365 days to return eyeglass and sunglass lenses that were scratched for a free replacement. You can also get help with loose or unfit frames, nose pads, or screw replacements at every Warby Parker retail location.

Can you return Warby Parker glasses after purchase?

0:010:33Warby Parker | How to Return and Exchange Your Glasses - YouTubeYouTubeStart of suggested clipEnd of suggested clipHey this is Daniel from Warby Parker. And I'm here to talk to you about returns. And exchanges. WeMoreHey this is Daniel from Warby Parker. And I'm here to talk to you about returns. And exchanges. We are happy to offer a 30 day hassle-free return or exchange policy on anything bought from our website

Why is Warby Parker so cheap?

Last but not least, Warby Parker is so cheap because they offer free shipping and free returns. There is nothing worse with eyeglasses than when you have to pay even more to have the glasses shipped to you. With some eyeglass companies, you have to pay upwards of $20 or more to have the glasses sent to your home.

How many times will Warby Parker replace lenses?

Included with every pair at no additional cost A treatment that does just what it sounds like. (And if scratches appear, we'll replace your prescription lenses for free within six months of purchase.)

Does Warby Parker fix bent frames?

That's why our parting piece of advice is to always see an optician, if possible, when your glasses are causing you discomfort. Many of them will adjust your glasses for free! (We'll even reimburse you up to $50 if a local optical shop charges you for adjustments to Warby Parker frames.)

Can I cancel prescription glasses?

You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.

Can you get a refund on prescriptions?

This begs the question then, can you return a prescription medication? The answer is simple on the one hand: yes, if the pharmacy policy allows it. In fact, however, the notion of pharmaceutical returns and reuse is complex and dictated by state and federal regulations.

Why can't I see with my new glasses?

Until you adjust to your new prescription glasses, it might appear that your new glasses don't correct your vision as well as your old pair. This is completely normal. Most people find that it can take anywhere from 5 minutes to a few days to adjust to their new prescription glasses.

How many times will Warby Parker replace lenses?

Included with every pair at no additional cost A treatment that does just what it sounds like. (And if scratches appear, we'll replace your prescription lenses for free within six months of purchase.)

Does Warby Parker fix frames?

Need your glasses adjusted? Bring your Warby Parker frames to one of our opticians for an expert fine-tuning.

Is Warby Parker really free?

Warby Parker offers a free, five-day Home Try-On program to help you pick your perfect frames. You may choose five frames (which are sent with non-prescription lenses) to try on at home for a five-day period (the “Try-On Period”).

How can I fix the scratches on my glasses?

Mix one to two tablespoons of baking soda with warm water until it forms a thick paste. Apply the baking soda-water mixture directly to the scratched part of your lenses using a cotton ball or a clean microfiber cloth. Use a consistent, circular motion and gentle pressure without pushing down too hard.

What is your guarantee and return policy?

If you’re not 100% satisfied with your glasses (whether they’re prescription, non-prescription, or sunglasses), we offer a no questions asked, 30-day return policy from the day you receive your order. For orders within the contiguous US, free return shipping is also included.

Can you replace the lenses in my Warby Parker frames?

We are happy to put new lenses into your Warby Parker frames.

Can you replace the lenses in my non–Warby Parker frames?

Unfortunately we cannot put new lenses into your non–Warby Parker frames. Our lab is only equipped to handle our very own Warby Parkers.

My lenses are scratched. What should I do?

All of our lenses come standard with anti-scratch coating. If you find that your lenses have been scratched within one year of receiving your glasses, we would be happy to replace them with new lenses free of charge (and with free return shipping both ways if you are located within the contiguous US!).

What is your return policy for shipments outside the contiguous US?

Should you wish to return your Warby Parker glasses, you can absolutely do so within 30 days of receiving your purchase. We do not cover the cost of return shipping from locations outside of the contiguous US, but if you would like to exchange the glasses, we will ship the replacement pair to you for free!

How to return Warby Parker?

Request a Warby Parker Return Over the Phone. You may call the Warby Parker customer service at 1-888-492-7297 every day from 9 a.m. to 10 p.m. ET and ask about returns.

How long does Warby Parker take to return glasses?

Warby Parker accepts returns of all products except for gift cards and trial packs within 30 days of purchase. You can return the following items in that time window: You have 365 days to return eyeglass and sunglass lenses that were scratched for a free replacement.

Does Warby Parker accept returns?

Warby Parker accepts returns by mail and to any of their 144 locations in the U.S.

How long does Warby Parker warranty last?

If you are not satisfied with your new Warby Parker glasses, or if there are scratches, messed-up hinges, whatever you can think of, you can get a full refund or exchange within 30 days. Aside from their return policy, they also have a 365-day scratch-free lens warranty.

What is the phone number for Warby Parker?

If you would like to use your FSA or HSA to pay for only a portion of your order and pay the rest with a different credit card, call Warby Parker at 888.492.7297, Monday–Friday, 9 a.m.–9 p.m. ET.

How many types of glasses does Warby Parker have?

The most popular Warby Parker FAQ: how much do they cost and how are the lenses? There are 4 overall types of lenses: Optical, Non-prescription Sunglasses, Prescription Sunglasses, and Progressives (i.e. no-line bifocals).

How much does Warby Parker reimburse for eyeglass adjustment?

If you don’t have one close by, you can also stop in any optical store for an adjustment. The company will reimburse you up to $50 for the cost of one adjustment within 30 days.

Where are Warby Parker glasses made?

Their acetate, or plastic, comes from a small, family-owned Italian manufacturer. The material components are then sent to China, where they are assembled together to make your glasses.

Does Warby Parker have eye exams?

Warby Parker now offers eye exams in-store at select locations nationwide. Otherwise, they also have a prescription check app or in-store prescription check where you can have your vision assessed. If you’re eligible, you’ll receive an updated prescription by a doctor.

Does Warby Parker measure PD?

If you’re unable to get your PD measured by a professional, Warby Parker offers an online tool for measuring your PD yourself. You’ll need a well-lit area with a clean background and a card for measuring (such as a credit or debit card).

How does Warby Parker resolve disputes?

In the interest of resolving disputes between you and Warby Parker in the most expedient and cost effective manner, you and Warby Parker agree that every dispute arising out of or in connection with these Terms or your use of the Services will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and may be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms or your use of the Services, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND WARBY PARKER ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

What happens if a term is invalid?

If it turns out that any part of these Terms are invalid, void, or for any reason unenforceable, that term will be deemed severable and limited or eliminated to the minimum extent necessary. The limitation or elimination of the term will not affect any other terms. NOTHING IN THESE TERMS WILL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU.

Does Warby Parker have a website?

Warby Parker Inc., which does business as Warby Parker, operates and provides online services and programs through www.warbyparker.com (the “Site”), the Warby Parker mobile app (the “App”), the MyVisionDirectory website found at www.myvisiondirectory.com ( “MyVision Directory”) and our retail locations. We’ll go by “Warby Parker”, “we”, ...

Is Warby Parker a part of Apple?

(“Apple”), and that Apple is not responsible for the Services and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.

Does Warby Parker have third party content?

You may see a lot of content on the Services (especially with your new eyewear). Some of this content will come from other users or sources outside of Warby Parker. All content, including User Content and third-party content, is the responsibility of the party that creates it. Warby Parker does not control or endorse any User Content or third-party content, and we make no claims or representations regarding any content we do not create. We may provide links to third-party sites or resources, but these links do not mean we endorse or have any associations with the third parties. If any damage or loss results from your use of, reliance on, or any other connection between you and any content that any third party makes available, you acknowledge and agree that we are not responsible or liable, directly or indirectly. When you access third-party resources on the Internet, you do so at your own risk.

How long does Warby Parker return?

The company has a 30-day hassle-free return policy that applies to accessories and eyewear. This means you can return your glasses within 30 days for a full refund if you aren’t satisfied with them. The returns are free.

How to order Warby Parker glasses?

First, you can use a store locator on their website and find the nearest physical store. There, you can try eyeglasses on and choose something that works for you (don’t forget to bring your prescription). The second option is shopping online.

How much does a Warby Parker crane cost?

Just like the majority of Warby Parker frames, this model is made with cellulose acetate and starts at $95. The Crane frame comes in a wide width.

What is a Warby Parker Welty?

Warby Parker Welty. Welty is one of the most popular frame designs on the Warby Parker website. And no wonder, as this model comes in an impressive variety of options. They include narrow, extra-narrow, wide, and extra-wide designs, plus 7 colors and a low-bridge fit.

Does Warby Parker have a scratch guarantee?

Guys at Warby Parker stand behind their product, which is why the company offers a 1-year no-scratch guarantee on their sunglasses and eyeglasses lenses. If you notice any scratches on the surface of your lenses within the year of use, the company will replace them for free (including the shipping fees).

Does Warby Parker have vision insurance?

Since Warby Parker is an in-network provider for vision plans through UnitedHealthcare (and for select employer groups through Davis Vision), the company allows shoppers to use their insurance benefits when purchasing glasses.

Does Warby Parker give free glasses?

It’s also worth mentioning that Warby Parker has started the “Buy a Pair, Give a Pair” program. With every sale, the company distributes free glasses to those who do not have access to them (and during the pandemic, to healthcare professionals and communities in need).

Select your provider

Don't see your provider? Contact your insurance company directly for instructions on applying for reimbursement.

What about FSAs and HSAs?

You can use a flexible spending account (FSA) or a health savings account (HSA) to purchase prescription glasses, sunglasses, contact lenses, and eye exams as long as your FSA or HSA card is affiliated with a major credit card.

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