What is Zenni's return policy for glasses?
According to zenni return policy, you can return an order only under terms specified by the store. You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them.
What is the return policy for glasses?
To receive a replacement order, glasses must be returned in their entirety (frames, lenses, eyeglass case, etc.) You must pay the shipping fee to mail the glasses to us. If the glasses are found to have a manufacturing defect, we will refund $2.50 of your shipping fee. I sent my glasses back.
How long does it take for Zenni to ship glasses?
If you want your glasses sooner, you can upgrade to priority shipping ($8.45) for delivery within 10-16 days, or express shipping ($18.95) for delivery between 7-12 days. There is no free shipping offer outside of occasional promotions Zenni may run. Q: Can Zenni overnight my glasses?
What happens if I cancel my Zenni order after 24 hours?
If the order is canceled after 24 hours, then we will only offer either a Full Store Credit to your Zenni account OR a 50% Refund to the original payment method plus shipping, if the order has not yet shipped. Can I order magnetic clip-on for any frame?
Can you return zenni glasses if you don't like them?
If you made a mistake during the order, or you just don't like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.
Why are glasses from Zenni so cheap?
There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don't pay for brick-and-mortar retail space.
Is there any warranty on zenni glasses?
If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.
Can you exchange your glasses after you get them?
If your lenses were made incorrectly or your eye doctor changes your prescription, most optical stores will remake the lenses for you at no charge, with some provisions (for example, many policies will cover only one prescription change within a specified period of time).
Are Zenni glasses made in China?
Our factory is in China. About 89 percent of the glasses sold in the United States are made in China. We are right in the center of excellence for glass manufacturing.
Is Zenni Optical worth it?
Final Thoughts. Overall, Zenni Optical is a great place to shop online for cheap prescription glasses. If you're buying regular frames and lenses, you can expect to pay about $15 total on the lower end.
Where are Zenni glasses shipped from?
ChinaZenni Optical uses UPS, FedEx, or USPS to ship its glasses from its facility in China to customers all over the world. Its website estimates a delivery time of 2 to 3 weeks from the time the order is placed.
Who owns Zenni Optical?
Julia Zhen – Founder & CEO.
Can I order from Zenni if my prescription is expired?
IF YOUR PRESCRIPTION HAS EXPIRED OR IS MORE THAN TWO YEARS OLD, WE RECOMMEND THAT YOU CONFIRM IT WITH YOUR DOCTOR OR EYE CARE PROVIDER PRIOR TO SUBMITTING AN ORDER.
Why do I see blurry with my new glasses?
Both your eyes and brain need time adjusting to prescription glasses. Some people adjust to this change in a matter of days while others may take weeks to adapt. When it's new glasses causing blurry vision or a new prescription number in old lenses, you have to give yourself time to adjust.
What happens if my glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
Why do my glasses make everything look curved?
This is a fairly common occurrence that can be a result of the adjustment period as your eyes get used to the new prescription. This type of peripheral vision distortion can often occur if the new glasses are of a higher prescription or the frames are larger than what you are used to.
Is Warby Parker better than Zenni?
Zenni is cheaper, and therefore you should go with it if you're on a tighter budget. On the other hand, Warby Parker is better, mainly because you have a lot more lenses to choose from, higher quality materials, more services like prescription renewal, and so on.
How much do Zenni glasses cost with prescription?
Frames range in price from $7 to $46. Basic lenses for single-vision prescriptions are included for free, but progressive, higher-index (thinner), and workplace blue-light blocking work lenses range anywhere from $17 to $99.
How long does it take for Zenni to manufacture glasses?
Your eyeglasses are delivered around two weeks from the time we receive your order.
Who owns Zenni Optical?
Julia Zhen – Founder & CEO.
How to return Zenni optical?
You need a Return Authorization (RA) number to proceed with a return. Contact the store through their chat, call, or email options within 30 days of receiving the product for the Zenni Optical return label. 2. Gather the following items for the return :
How long is Zenni warranty?
Zenni offers a 30-day warranty period. If you find any manufacturing defect, you can return the glasses for examination within this period. If Zenni’s examination reveals the glasses do not match your request, you will get a free replacement.
How long does it take to get a refund from Zenni?
You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them. Alternatively, you get a one-time 100% refund as store credit that can be used at zennioptical.com. Shipping charges are non-refundable according to zenni return policy.
How long does it take for a refund to be processed for Forever 21?
Relax, because the Forever 21 refund policies are much more comfortable compared to other brands once the return gets approved and the product has arrived at our warehouse, which only takes 2-3 business days to arrive. Once the order is received the refund takes only 2-5 business days to reflect in your bank account.
How to return a Forever 21 item?
Step 1- The first thing you need to do is to log into your Forever 21 account. Step 2- Then click on the tab of My orders. Step 3- Select the item you wish to return. Step 4- Then choose the account in which you prefer for the refund to be initiated.
Is Zenni a return policy?
Zenni has a difficult return policy for its products. The most common complaints about Zenni usually revolve around their return policy. You may find it hard to return a product and get refunded if you don’t like it.
Does Zenni offer a refund?
Unlike most big chain stores or local optical shops that offer a hassle-free return, Zenni does not offer a full refund on returns. For example, when you buy from stores like Sears Optical and LensCrafters, you get an unrestricted 90-day return policy. Zenni on the other hand typically offers half the value of the original price.
What Is the Zenni Optical Return Policy All About?
Since Zenni is an online-only merchant, there are many reasons why you might need to return their product after the purchase. The glasses you bought could’ve gotten damaged during shipping, or the store might have sent you a defective product by mistake.
How To Return Unwanted Product to Zenni
If you wish to return an item to Zenni, you will have to contact them and ask for a return authorization number.
Not Satisfied With a Zenni Product? DoNotPay Helps You Return It in a Flash!
Returning an item you ordered by mistake to Zenni can be a tiring, stressful task. You might have to dial the customer support number several times before getting a proper answer. Processing your return request can take a couple of days as well.
What Types of Refunds Does Zenni Offer?
Before you make a return request to Zenni, you should also learn about their refund options.
Request a Chargeback for a Defective Product With DoNotPay
In case Zenni Optical refuse to grant you a refund or deny your return, you can file for a chargeback through DoNotPay. Here’s how:
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How long does it take to return Zenni glasses?
Zenni Optical offers a 30-day return policy, but note it only offers a one-time-use 100 percent store credit (excluding shipping) or a 50 percent refund (excluding shipping). You must call customer service for a return authorization number within 30 days of the date you received your glasses. Zenni doesn’t offer a repair service.
What is Zenni optical?
Zenni Optical is an online-only retailer of prescription glasses and sunglasses. It was founded in San Francisco in 2003. The company is able to keep prices lower by selling glasses directly to consumers, without an intermediary and avoiding overhead costs. Here are some pros and cons of their offering to consider.
How long does it take for Zenni glasses to ship?
Its website estimates a delivery time of 2 to 3 weeks from the time the order is placed. Many customers report accuracy with this estimate.
How many Zenni frames are there?
Zenni Optical offers a catalog of more than 6,000 frames for men, women, and children. It also offers a host of options for lenses, including: sunglasses (most of their frames are available as sunglasses) All of Zenni’s eyeglasses come with antiscratch coating and UV protection coating for no extra cost.
How to order Zenni glasses?
How to order from Zenni 1 Start by filling in your PD measurement and lens type. 2 Then use the filters to choose the color, shape, material, and frame size that you want. You can see how the glasses will look on your face by using the try-on feature with your built-in camera. There’s also a 3D try-on tool that you can use by uploading a video of yourself. 3 Once the frame is selected, you’re asked to fill in your prescription information and select any add-on coating you may want, such as antireflective or oil-resistant coatings.
How much does Zenni glasses cost?
With Zenni Optical, the price for glasses can range from $6.95 for the most basic set to $50 for higher-end frames with add-ons such as Blokz for blue light protection. If you have a strong prescription, greater than + or – 4.25, you may want to consider high-index lenses.
Where are Zenni lenses made?
Zenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.
What time does Zenni open?
It's just one more way Zenni makes it easy to get eyeglasses you'll love. Customer Service. Hours: 5am - 9pm PT every day. Call: (800) 211-2105.
Where are the numbers on a non-Zenni frame?
Non-Zenni frames: Some frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and a color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame.
How long does it take to return Zenni glasses?
Zenni Optical’s Return Policy. While Zenni doesn’t offer a try-on period or extended warranty, you do have 30 days to return your glasses. To make a return, you’ll have to call Zenni within 30 days of the date you received the glasses to request a return authorization number.
How much are Zenni glasses?
You can find men’s and women’s glasses starting at $6.95 with select styles on the higher end of the scale at $50. Children’s glasses begin at $10 and go up to nearly $30.
How much are progressive lenses?
Progressive lenses begin at $27.95 and bifocals start as low as $17. “If you just need a basic pair of glasses — frames, lenses, complete including shipping — you should be able to do that whole thing for roughly $15,” says Clark.
Who is the person who ordered Zenni glasses?
Zenni Optical glasses ordered by Team Clark member Nicole. The online retailer carries a huge selection of glasses and sunglasses including a variety of frame styles and lens features. You can browse the available glasses online.
How much credit do you get for referring someone to get glasses?
If you’re happy with your experience, consider referring a friend. You’ll receive a $5 credit for each person you refer, which means you’ll save even more on your next pair of glasses.
How long does Zenni take to return glasses?
Zenni has a 30-day return policy if you decide you don’t want the glasses you ordered. You’re responsible for return shipping, and can get either 100% store credit or a 50% refund to your initial form of payment. If there’s a manufacturing defect, you may also return the glasses for inspection within the first 30 days of receipt.
What is Zenni optical?
Zenni Optical has a huge selection of eyeglasses and sunglasses in all shapes, materials, sizes, and colors. You can get full-rim plastic, semi-rimless or rimless, metal wireframes, in addition to safety glasses, sports glasses, goggles, and even kids glasses.
What is the prescription strength of Zenni?
Zenni can fill a large range of prescription strengths from -20.00 (nearsighted) to +12.00 (farsighted) in single-vision lenses. They can also correct for astigmatism if that’s listed on your prescription.
What is the CR 39 lens?
Zenni has several lens types to choose from. The included, no extra charge options are the CR-39 1.50-index or the 1.57 mid-index lens. These work well for lower prescription strengths and in full-rim plastic or metal frames.
How much does it cost to ship glasses?
Within the U.S. (all 50 states), standard shipping costs $4.95 for delivery between 14-21 days. If you want your glasses sooner, you can upgrade to priority shipping ($8.45) for delivery within 10-16 days, or express shipping ($18.95) for delivery between 7-12 days.
Does Zenni ask for contact info?
Zenni doesn’t ask for your eye doctor’s contact info when placing an order. It’s better to have an up-to-date, unexpired prescription, but you can still order Rx glasses as long as you enter the appropriate values into the fields when placing an order.
Does Zenni offer 10% off?
You betcha! Despite having some of the cheapest glasses around, Zenni also offers an additional 10% off orders for active military members/spouses and veterans, first responders /medical professionals, students, and teachers. Or, if you don’t fall into any of those categories, get 10% off when you sign up for their newsletter.
