Windsor’s in-store return policy states the following:
- You can return your online orders to any Windsor retail store
- Windsor’s retail stores do not offer exchanges except for items you bought using QuadPay, PayPal, or Amazon Pay
- The original packing slip you got with your order is needed to process your return
- Returns are free in Windsor stores
Full Answer
What is Windsor’s return policy?
If you’re not happy with your Windsor products, you can return them within 30 days of purchase. The merchandise must be new, unworn and unwashed, and it needs to have all original tags still attached to be eligible for a return. Final sale and promotional items do not qualify for returns or exchanges.
How do I return a faulty Windsor product?
Subscribe to DoNotPay to return any faulty product in the blink of an eye! If you’re not happy with your Windsor products, you can return them within 30 days of purchase. The merchandise must be new, unworn and unwashed, and it needs to have all original tags still attached to be eligible for a return.
How do I return an item to Wynsors?
You can also return the item to any of our Wynsors stores, simply bring along your delivery note and/or receipt. Should you not live in the UK you can return your item directly to us.
Do I get 15% off my next order from Windsor?
Yes, I want to receive 15% off my next order and the latest special offers, fashion trends and sneak peaks from Windsor delivered daily to my inbox. I understand I can unsubscribe at any time. See our Terms and Conditions and Privacy Policy for more details. Windsor, Inc., 9603 John St., Santa Fe Springs, CA 90670, (888) 494-6376*
Does Windsor have a return policy?
If you're not happy with your Windsor products, you can return them within 30 days of purchase. The merchandise must be new, unworn and unwashed, and it needs to have all original tags still attached to be eligible for a return.
What is the policy for return?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
How do I start my return at Windsor?
How to Start a ReturnReturn to any of our store locations. FREE.Return at any Return Bar location. $4.95.Mail your return back to us with a prepaid label. $7.95.
How long do you have to return something you bought?
Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. You may have to pay the cost of posting something back to the seller.
Can you return Windsor dresses?
Special Occasion and Formal Dresses (which might have a purple Special Occasion tag) must be returned within 14 days from the original purchase ship date. All other items eligible for return must be done within 30 days from the original purchase ship date.
Can I return an item after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do Happy Returns work?
Customers can drop-off returns through the Happy Returns nationwide network of Return Bar Locations including the newly announced Staples locations. The returns process enables customers to drop off returns without packaging or printing out paperwork and provides this service in under 60 seconds.
How long do Windsor dresses take to ship?
Delivery TimesSERVICETRANSIT TIMEPROCESSING TIMEEveryday Shipping5-9 Business Days1-2 Business DaysStandard Shipping3-5 Business Days1-2 Business DaysExpedited Shipping2 Business Days1-2 Business Days
How do returns work with Quadpay?
If you have already paid enough in installments to cover that remaining order amount, Quadpay will refund your linked payment method directly with any excess funds. If your new order total still has an outstanding amount, Quadpay will start by reducing your last installment by that amount.
Is a 7 day return policy legal?
Some stores set specific terms or a time frame as to when an item can be returned—it can be seven days to 30 days. There is no hard and fast rule on the period, but you need to take into consideration the nature of the item purchased and the express/implied warranties mandated by law.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can shops refuse to give you a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
How do you make a return policy?
Requirements of a return policyStipulate a time frame for returns. ... Define the expected condition of returns. ... List return requirements. ... Choose refund or in-store credit. ... Keep the language simple and to the point. ... Disclose any fees associated with returns. ... Promote your policy.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What does the Consumer Protection Act say about refunds?
Does the Consumer Protection Act (CPA) require the retailer to refund unopened goods bought in error with a slip, two days after purchase? No. Legally, retailers aren't compelled to take back non-defective goods at all. The CPA doesn't cover the return of non-defective goods, at all.
Is it legal to not accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
How long does it take to return a Windsor product?
The General Terms of the Windsor Return Policy. If you’re not happy with your Windsor products, you can return them within 30 days of purchase. The merchandise must be new, unworn and unwashed, and it needs to have all original tags still attached to be eligible for a return.
How long does it take for a refund to be processed at Windsor?
Allow up to two weeks for the company to credit other payment methods. Windsor may take between three and seven business days to process shipped returns and issue refunds.
Does Windsor offer exchanges?
Windsor’s retail stores do not offer exchanges except for items you bought using QuadPay, PayPal, or Amazon Pay. The original packing slip you got with your order is needed to process your return. Returns are free in Windsor stores.
Store Returns FREE
Items purchased on Wynsors.com can be returned to any of our stores. You may also exchange your item in a store. Please take along the following with your item:
Exchanges
We are unable to process any exchange requests by post. If you require an exchange, please take your item (s) to a store of your choice. Alternatively, you will need to return your item for a refund and place a new order online.
Bought your item in store?
If you bought your items in one of our stores please return to any of our stores, within 30 days of purchase, with your receipt for your refund or exchange.
Faulty (or Damaged) Returns
If your item is faulty (or damaged) when you receive it, please contact our Customer Service Team. You will need to inform them of your order number, the reason for the return and whether you would like a replacement or a refund. The team will then advise you how to proceed.
International Returns
Should you not live in the UK you can return your item directly to us. Please contact our Customer Service Team for more information.
Cancel an Order
There is only a very limited period of time where an order can be cancelled before it’s dispatched. You can call us on 01706 871 910 and we'll try our best to help. If your order has already been processed, dispatched or delivered, you’ll need to follow our returns procedure above.
Change an Order
Once your order has been placed, it cannot be changed (product, quantities or delivery address). Please ensure you review all your details before you complete the checkout process.
