Return-Policy.org

xero shoes return policy

by Dr. Royce Mann PhD Published 2 years ago Updated 1 year ago
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How tight should Xero Shoes be?

We recommend a snug fit for these styles. The sole of the Z-Trail is thicker than our other sandals, so customers can get a roomier fit on this style, if preferred.

Does XERO have warranty?

Further, Xero Shoes are guaranteed against manufacturer defects for 12 months from the date of purchase. If you purchased your Xero Shoes from anywhere other than our website, you will need your receipt or other proof of purchase.

Are Xero Shoes ethically made?

Xero Shoes are responsibly, ethically, and fairly manufactured in China. While we would love to manufacture in America, it is literally not possible at this time, in the same way it's not possible to domestically manufacture the device you're using to read this answer.

Do Xero Shoes run small?

Men's Xero Shoe Size Tips Xero Shoes tend to run wider than conventional shoes. If you normally wear a larger length shoe to get a wider fit, you'll likely not have to do so when purchasing Xero Shoes. Note that natural materials (like leather or canvas) may stretch during initial wear.

Are Xero Shoes really good for your feet?

Not only are Xero Shoes a non-elevated zero-drop heel, but they're also non-elevated. This is a low-to-the-ground sole for balance and agility. You might hear about some shoes that are zero-drop—means they don't elevate your heel, which messes with your posture—but they're still an inch, two inches off the ground.

How do I stop my Xero Shoes from smelling?

But Xero Shoes can be cleaned to keep any unwanted smells at bay! Most of our shoes can be hand washed with warm water, mild soap, and allowed to air dry. 💨 We never recommend putting them in the washing machine or dryer.

How long has Xero Shoes been in business?

Xero ShoesTrade nameXero ShoesIndustryMinimalist running shoesFoundedBoulder, Colorado, United States (November 23, 2009)FounderSteven Sashen and Lena PhoenixHeadquartersBroomfield, CO , United States6 more rows

Do Xero Shoes have a wide toe box?

Natural FIT — Our sandals and shoes have wide toe boxes to let your feet spread out naturally. They have non-elevated “zero-drop” soles for proper posture.

How do you fit XERO sandals?

0:233:29Thong and Huarache Sandals - Fitting Xero Shoes - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou want to pay attention to the fit this toe loop should be entering the sandal at a spot you can'tMoreYou want to pay attention to the fit this toe loop should be entering the sandal at a spot you can't really see it very well here.

Is there a zero shoe size?

Size 0 (or 1) can just be simply a shoe of a given length. Typically this will be the shortest length deemed practical; but this can be different for children's, teenagers', men's, and women's shoes - making it impossible to compare sizes.

How long is Australian Consumer Law warranty?

There is no specific time when the consumer guarantees no longer apply to products. They may apply even after the manufacturer's warranty period has past. The length of the consumer guarantee period depends on a number of factors including: how much time has passed since the consumer bought the product.

How long is the warranty on washing machine?

Usually when you buy a new domestic appliance, you'll benefit from the manufacturer's guarantee for a period of time. So, for example, your washing machine warranty should normally be for at least 12 months.

How do I check my washing machine warranty?

How to Find Out if Your Appliance Is Under Warranty StillConsider Typical Appliance Warranty Periods. ... Check Your Receipt or Owner's Manual. ... Check the Manufacturer's Website. ... Contact the Retailer. ... Look into Your Credit Card's Consumer Protection Package. ... Check Your Home Warranty.

How long is the good guys warranty?

The Good Guys warrants that appliances repairs are covered by a repair warranty period of 6 months from the date of completion. This warranty applies to the repair itself, any parts and accessories replaced while carrying out repairs and labour required to repair your appliance by our assigned repairer.

We believe in "Environmentally Intelligent" design

One of our goals is being respectful stewards of our environment and the planet. With footwear, especially, performance footwear, there are some li...

Why We Exist

Our co-founder, Lena Phoenix, likes to say, “There is NO reason to start another shoe company… unless your products change people’s lives.” And if...

Why should I wear Natural Movement (a.k.a. minimalist shoes or barefoot shoes)?

Let me ask you a question: Do your feet feel better at the end of the day than they did at the beginning? If not, it’s because your shoes aren’t le...

How do I run naturally, or barefoot?

In addition to our Blog, where we talk about this often, here are a few resources: Running, the Natural Way Free Video series: Barefoot Myths… and...

How do I start wearing barefoot/minimalist shoes?

The short answer is: Start slowly. Give yourself time get used to using your muscles naturally, to relaxing, and to your gait changing. For running...

How do I walk naturally (or barefoot)?

Check out this article about proper walking form, whether you’re in bare feet or shoes.

Are Xero Shoes good for plantar fasciitis?

We would love to give you personal advice, but we are not doctors and can't give a specific answer or medical advice. However, we’ve written a few...

Are your shoes vegan-friendly?

Xero Shoes is about promoting the benefits (and comfort and FUN) of natural movement, first and foremost. Whenever we can, though, we make vegan-fr...

Are your shoes “zero drop” (non-elevated heel)?

Yes, all of our shoes and sandals are zero-drop. That means the heel isn't higher than the ball of the foot, for proper posture.

Can I use orthotics with your shoes?

Since our soles are flat, with no built-in arch support, they’re probably the best shoe to use if you decide to add an insole. So you know, though,...

Return Policy (EU)

If the item you purchased is damaged or does not conform to your order you may notify us that you reject the articles within 30 days of delivery. You may request a refund, repair or replacement of the goods.

Instructions

We make returns simple with a GLS scheduled pickup for your return. Fill out the form below with your order number, return reason, requested pickup date and address and we will schedule your GLS pickup for you. Information about your GLS pickup will be emailed to you after your return request is processed.

How long are Xero shoes warranty?

The 5,000 mile sole warranty is non-transferable and only valid for the original purchaser of the shoes. Further, Xero Shoes are guaranteed against manufacturer defects for 24 months from the date of purchase. If you purchased your Xero Shoes from anywhere other than our website, you will need your receipt or other proof of purchase.

Is Z Trail covered by warranty?

PLEASE note: Damage to the Z-Trail by overexposure to heat is not covered by this warranty (so don’t keep ’em in a really hot car or exposed to intense sunlight).

Can you wash Xeros in the dryer?

And: We recommend hand washing your Xeros in warm water with a mild detergent. Please allow them to air dry afterwards. Placing your shoes in the washer or dryer may result in deformation and will not be covered under warranty.

Where are Xero shoes made?

We design all of our shoes here in Colorado. Xero Shoes are responsibly, ethically, and fairly manufactured in China. While we would love to manufacture in America, it is literally not possible at this time, in the same way it’s not possible to domestically manufacture the device you’re using to read this answer.

How do Xero shoes help your feet?

Xero Shoes are designed to let your feet do what’s natural — bend, flex, move and feel the world. Research shows that “supporting” your arch can make your foot weaker in as little as a few weeks, while even just walking in a minimalist shoe can improve foot muscle strength.

What does Xero mean?

This means your feet are meant to bend, to move, to flex, and feel the world. Comfort and performance come from letting your feet do what they’re meant to do, naturally. Xero Shoes let them do that with what we call “3 Pillars of Natural”: Natural FIT — wide toe boxes let your toes spread and relax.

Why are all of our shoes travel friendly?

All of our shoes are travel friendly because they’re so lightweight and versatile. But we’ve heard many people say they used just one of these for a whole vacation (depending on where they went)

How much is the difference between men's and women's closed toe shoes?

The difference in length between men’s and women’s closed toe shoes is 1.5 sizes. Our sandals, since they come in “whole sizes” only have only a 1 size difference between styles. A men’s 8, for example, would be comparable in length to a women’s 9.

Can you order Xero shoes online?

We understand that ordering shoes online can be hard, especially when the sizing between shoes vary (trust us–we’re working on it!). If you’re still unsure, please email our Customer Happiness team at support@xeroshoes.com.

Can you replace Xero shoes?

If you somehow manage to wear through the outsole on your Xero Shoes, we will replace them for a nominal cost.

What are Xero shoes?

Xero Shoes provide natural comfort by letting your feet do what is natural - bending, flexing, moving, and feeling.

How many countries use Xero shoes?

People in 97 countries are enjoying the comfort, freedom, and fun of Xero Shoes!

What is Xero comfort?

Genuine comfort comes from letting your feet do what's natural - bending, flexing, moving, feeling. Xero Shoes let them do that. Our customers say it's "life-changing.". Find your new favorite shoes here... Xero Shoes provide natural comfort by letting your feet do what is natural - bending, flexing, moving, and feeling.

What are flexible soles?

Flexible soles let your foot bend and flex naturally. Low-to-the-ground design for balance and agility.

How many countries have Xero shoes been shipped to?

We’ve shipped Xero Shoes to 94 countries around the world.

Does FedEx ship domestically?

For domestic shipments, we offer shipping via the US Postal Service and Flat Rate shipping via Fedex. The shipping cost depends on the weight of the package and the delivery speed you select; the cost for each option will be visible at checkout before you complete your order.

Can you mark a Xero shoe as a gift?

All packages will be marked as merchandise; as a commercial shipper, we are not able to mark a package as a gift (if you’re giving Xero Shoes as a gift, that’s not the same as us sending a gift).

Does DHL ship internationally?

For international shipments, we offer shipping through DHL or the US Postal Service, but please note both services result in delivery of the package by your local post office.

How long do Xero shoes last?

Xero Shoes offers no time frame for their designs, but they assure customers that their footwear is made to last a long time. If you’re not satisfied with your set of sneakers and sandals, the brand offers a 5,000-mile sole warranty for buyers to use.

What shoes do Xero sell?

Best known for their collection of athletic footwear, this online company sells sandals, boots, and runners suited for outdoor life.

Do Xero Shoes Stretch Out?

Like most sneakers and sandals, Xero Shoes may stretch out over time. Materials like leather or canvas tend to wear out after repeated use. We only found a few customers that noted fit issues with their designs, but it’s really nothing to worry about.

Is Xero Shoes Worth It?

We’ve all had our fair share of uncomfortable shoes. Believe us, ‘hypebeast’ sneakers are NOT meant for long camping hikes. Lesson learned, as we would’ve definitely opted for a roomier pair of kicks, such as Xero Shoes.

Where are Xero shoes made?

This Xero Shoes review found out that their footwear is designed in Colorado. Their manufacturing facilities are located in China.

How to know the arrival time of a package?

If you’d like to know the estimated arrival time of your package, the brand will issue a tracking number via a confirmation email.

Does Xero ship internationally?

Good news! This Xero Shoes review is happy to report that the brand offers international shipping to over 94 countries. Currently, they provide 3 delivery options for domestic orders, including first-class, priority mail, and priority express mail. All costs are calculated at checkout.

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