Full Answer
Does Hayneedle guarantee the availability of replacement parts?
Hayneedle does not guarantee the availability of replacement parts for any item. If your item is damaged or defective in any way, please process a return in our return center and select the appropriate return reason. If you would like a replacement, simply place a new order on Hayneedle at your earliest convenience.
Will Hayneedle deduct the return shipping fee from my refund?
Hayneedle will not deduct the return shipping fee from your refund if using your own shipping method to return, but any shipping and/or packing costs incurred by the customer are the customer's responsibility and will not be reimbursed by Hayneedle.
Can I return an item after I place an order?
However, you may return the item subject to that item's return policy. Visit our Return Center for more information about our return policy or to start a return. Changing Orders: Hayneedle is unable to alter order information once the order is placed.
What is the return policy for items purchased during the holidays?
From there you can start the return process and obtain a return merchandise authorization (RMA) to print and include in your return package. Holiday Returns Policy: Orders placed between Nov. 1 and Dec. 31 may be returned until Jan. 31.
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How do I return to hayneedle?
If your item is damaged or defective in any way, please process a return in our return center and select the appropriate return reason. If you would like a replacement, simply place a new order on Hayneedle at your earliest convenience.
Can I return my online order?
Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Is hayneedle a reputable site?
Hayneedle has a consumer rating of 1.8 stars from 464 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Hayneedle most frequently mention customer service, credit card and delivery date problems. Hayneedle ranks 427th among Furniture sites.
How do I contact hayneedle?
(888) 880-4884Hayneedle / Customer service
How do I send a package back?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How do I return a product?
The 5 steps of a typical in-store product return processStep 1: Verify product returns request. ... Step 2: Create a return request. ... Step 3: Process payment & complete return. ... Step 4: Complete in-store product returns. ... Step 5 (optional): Return item to inventory.
Is hayneedle owned by Walmart?
6. Hayneedle: Quality furniture at affordable prices. Hayneedle is an online furniture retailer that Walmart acquired when it bought Jet.com. It serves as almost a one-stop shop for all your home furnishing needs, and is one of our favorite digital furniture stores.
Who makes hayneedle furniture?
the Walmart familyWith nearly two decades of e-commerce presence, Hayneedle is a home decor and furnishings brand known for their affordable products and streamlined ordering process. In the last few years, Hayneedle became a part of the Walmart family, which brings more competitive price points and logistics.
Is hayneedle out of business?
In a consolidation move with Walmart.com, online home goods retailer Hayneedle.com announced Thursday it is shutting the doors on its headquarters near 90th and Dodge. Hayneedle, Inc. About.
How do I unsubscribe from hayneedle?
If you do not want to receive marketing emails about Hayneedle, contact us at 1-888-880-4884 or privacy@hayneedle.com. If you would like to unsubscribe from email marketing about Hayneedle, please follow the instructions contained in marketing e-mails that we sent you.
What can you do if a company won't refund you?
Company Won't Give You a Refund? Here's How to Get Your Money BackTry to Work it Out with the Merchant First.Option 1: Request a Chargeback.Option 2: Consider Mediation.Option 3: Sue in Small Claims.Option 4: Pursue Consumer Arbitration.FairShake Can Help Make Arbitrating a Breeze.
Do I have the right to cancel an online order?
A consumer who has purchased your goods via an online platform has the right to cancel the contract and claim a refund without giving any reason or justification and without incurring any liability (unless exceptions apply) within 14 calendar days of receiving the goods.
What is a good reason to return an item?
The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
Can I cancel an order before it is delivered?
Time is of the essence If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements. Alternatively, you could continue with the order but for a lower price.
How long does Hayneedle take to return items?
Hayneedle gives you 30 days from the delivery date to return eligible items—for any reason. They also have an extended holiday return policy where items purchased between November 1st and December 31st can be returned up to January 31st. You can either get a refund or a replacement for your returns.
How long does it take for a refund to show up on Hayneedle?
Your refund will be initiated when Hayneedle receives your return. Refunds can take about four business days to show in your account, although the time may vary due to different banks and payment methods. For gifts and items bought using a gift card, you will get Hayneedle store credit.
Can you get a refund from Hayneedle?
For gifts and items bought using a gift card, you will get Hayneedle store credit. Keep in mind that Hayneedle will not refund you to a different payment method. If you no longer use the method you used to make a purchase, you will have to contact your financial institution to discuss how you can get your money.
Does Hayneedle charge shipping for returns?
Here is what you should know about Hayneedle shipping costs for returns: The responsibility for shipping costs depends on your return reason —returns due to change of mind or customer preference will be deducted from your refund. You will have to pay the shipping costs upfront if using your own shipping method.
Does Hayneedle accept returns?
Hayneedle offers returns by mail. If your item is eligible for a return, follow these steps: Select Self-return if you are responsible for the shipping costs and prefer to use a different carrier. Pack your item and the RMA slip—add your contact information, order number, and the reason for return, if needed.
Does Hayneedle offer free shipping?
Yes. As of -, Hayneedle does offer free shipping policies. View the discussion thread for more details.
Does Hayneedle offer free returns & exchanges?
Yes. As of March 14, 2021, Hayneedle does offer free return policies. View the discussion thread for more details.
Does Hayneedle offer international shipping?
Yes. As of March 14, 2021, Hayneedle does offer international shipping policies. View the discussion thread for more details.
Does Hayneedle offer curbside pickup?
No. Based on our last check on March 14, 2021, Hayneedle was not offering in-store pickup. Check the full discussion for updated information.
Can you reproduce Hayneedle?
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Services, unless expressly permitted and authorized by Hayneedle in a separate agreement between you and Hayneedle.
Does Hayneedle have a trademark?
Your access to and use of the Service does not grant you any license or right to use any trademark, logo, or service mark displayed on the Services. Hayneedle, other content providers, or their licensors retain full and complete title to and reserve all rights in the material on the Services, including all associated intellectual property rights.
Can Hayneedle be bound by arbitration?
If you opt out of the provisions requiring arbitration, Hayneedle will not be bound by them either. If any clause within this Arbitration Section is found to be illegal or unenforceable, that specific clause will be severed from this section, and the remainder of its provisions will be given full force and effect.
Can Hayneedle remove content?
Hayneedle may modify, refuse to make available, remove, or discontinue, temporarily or permanently, the Services (or any part thereof) and/or delete any Content, data, materials or information stored on the Site or in the Services at any time with or without notice in Hayneedle's sole discretion. You agree that Hayneedle shall not be liable to you or to any third party for any such deletion, modification, suspension or discontinuance of the Services or Content.
Is Hayneedle responsible for user generated content?
Hayneedle is not responsible for any user-generated content that is posted on the Site or for any failure or delay in removing such content. 10. TERMINATION. You can terminate your use of the Services at any time by ceasing further use of the Services.
Does Hayneedle have social media?
Hayneedle has the right to use this content on the Site, on Hayneedle’s social channels (Instagram, Pinterest, Facebook, Twitter), and also within Hayneedle’s paid, digital, or email marketing, as well as its social advertising. Your Content has the potential to be shoppable within the Site, marketing channels and social channels (Instagram, ...
Is Hayneedle responsible for social media?
You acknowledge that all Content, whether publicly posted or privately transmitted, including content shared through social, is the sole responsibility of the person from whom such Content originated. Hayneedle is not responsible for any Content that you upload, share with Hayneedle on social, download, post, email, transmit or otherwise make available or access via the Services.
