A Rundown of the Zales Return Policy
- You can return jewelry within 30 days of purchase or shipment
- You can request to exchange the jewelry within 60 days of purchase or shipment
- You must return the jewelry in good condition with all original accessories and certificates that came with it
- You cannot return engraved jewelry or class rings
Full Answer
What is Meijers return policy without a receipt?
- Meijer stands by the quality of its food items and will provide refunds and exchanges on grocery items purchased in its stores.
- Meijer will provide customers with a full refund for all consumable food items. ...
- You cannot receive a refund WIC-approved food items at Meijer if they were a part of a WIC transaction (you used WIC to pay for it). ...
What is Macy's return policy with receipt?
Quick Facts
- Jewelry items purchased from macys.com must be returned within 30 days of receipt in its original condition and in its original packaging
- Bridesmaid dresses purchased online may be returned to a Macy's store or by mail
- Area Rugs purchased from macys.com may not be returned to stores. ...
Does Zales have a trade up program?
Zales Jewelers has an excellent diamond trade-up program. … You can have the diamond placed in a necklace setting, as well. Get a New Ring: If you would rather keep your original ring, consider just upgrading to a new ring. How can I upgrade my engagement ring?
Can you still make a return with out a receipt?
Returns with a Receipt after 90 Days of Purchase If you make a return after 90 days of purchase, you will receive an in-store credit for the original purchase price. Returns without a Receipt For transactions without a receipt, you may be able to print a Return Receipt if the original purchase was made by check or credit card by using the ...
Can you return Zales Outlet?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
Can you return Zales to Zales Outlet?
*Purchases made at a Zales or Zales Outlet store MUST be returned to a Zales or Outlet store. These items may NOT be returned by mail to our distribution center.
Is Zales Outlet the same as Zales?
Zales and Zales Outlet are among the most recognized names in fine jewelry. Zales Outlet has more than 125 stores in premier outlet malls and neighborhood shopping centers throughout the United States and Puerto Rico.
Can you return at any Zales?
You can return both in-store and online purchases to any Zales or Zales Outlet store. Follow these steps to initiate store return: Bring your item to the store with the original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to you.
Can I use a Zales gift card at Zales Outlet?
Gift cards are available in any value from $50 to $2000 and may be purchased as a traditional style card or as an e‐gift card. The Zales Outlet Gift Card never expires and can be redeemed at any Zales Outlet retail location or online at ZalesOutlet.com.
Can you return engagement ring to Zales?
At Zales, we want you and your partner to be completely happy with your engagement ring purchase. If you or your fiancé are unhappy with your engagement ring, you can return it based on our current Return and Exchange Policy.
Is Zales Outlet website real?
As a valued Zales customer, your safety is important to us. Due to a rise in fraudulent sites, we'd like to remind you that Zales.com and ZalesOutlet.com are the only websites we use to sell the jewelry you love. Avoid clicking on ads that aren't from our official social media accounts.
Are Zales diamonds real?
All Zales lab-created diamonds are independently certified for quality and are 100% conflict free - and all lab-created diamonds are covered by Zales Lifetime Diamond Guarantee. Visit your local Zales to experience lab-created diamonds in person.
Is Zales jewelry good quality?
Zales diamonds are low quality and they capitalise on the naivety of buyers and the popularity of their name. Whiteflash, James Allen and Blue Nile all offer large inventories of quality diamonds, complete with high-res imaging/video and diamond certificates.
What is Zales return policy on jewelry?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
Can I return an engagement ring if she says no?
Can you return an engagement ring if she says no? You can return the engagement ring to the original jewelry shop if you have discussed the return policy. Some jewelry shops accept a full refund for non-personalized engagement rings. It is rare to find a jewelry shop that accepts a full refund.
Do jewelry stores accept returns?
An engagement ring is a big purchase, and customers want to know if it has a backstory. Because of this, most jewelry stores will not give you a full refund when you try to return it. Some might, but that's not the norm. In fact, some stores have a strict no-return policy.
Do jewelry stores accept returns?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Is Zales jewelry legit?
Zales diamonds are low quality and they capitalise on the naivety of buyers and the popularity of their name. Whiteflash, James Allen and Blue Nile all offer large inventories of quality diamonds, complete with high-res imaging/video and diamond certificates.
Can you return a ring after its been resized?
Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.
Can you take a ring back to KAY Jewelers?
If you purchased your item online, you can return your item to any KAY or KAY Outlet store.
What is the phone number to return a watch?
If there is damage to an item upon delivery, call our contact center immediately at 1-800-311-5393 for assistance. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
How long does it take to return a watch?
Returns are allowed within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches.
How long does it take for a refund to appear on a store invoice?
The store associate will process your return. Refund will be credited to the same form of payment in your original purchase. Please allow 30 days for the credit to appear on your billing statement.
How long does it take to return a Zales item?
Zales allows returns within 30 days of shipment or purchase. You can exchange jewellery within 60 days and watches within 30 days. Online purchases can be returned to stores or by mail according to Zales Return Policy, with the original packing slip.
When is the Zales holiday return?
Special Christmas extended policy at Zales set the deadline to January 24, 2021, for items you bought between October 16, 2020 and December 24, 2020.
Can you return Zales items in store?
According to the Zales return policy, you can return items in-store or by mail. It makes sense that In-store items can only be returned in-store. You can send online items back in-store or by mail. Here’s a step-by-step look at how you can return items in-store or by mail.
Is Zales a good return policy?
The good news is, the Zales return policy is a reasonable returns and exchange policy. But if you know the rules before you buy, life will be a lot easier for you when you change your mind. I’ve described the Zales returns and exchange process in steps to make things easier for you.
Does Zales give refunds?
Zales Refund Policy. Zales will give you your money back in the original form of payment. If you’ve made a cash purchase, you’ll get a refund in cash. If you don’t have a receipt and take your item to be returned at the store, Zales will credit the refund to a Gift card even if you made a cash purchase originally.
How long does it take to return a watch?
Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
Can you return a purchase at a Zales store?
Purchases made at a Zales or Zales Outlet store MUST be returned to a Zales or Zales Outlet store. These items may NOT be returned by mail to our distribution center.
A Rundown of the Zales Return Policy
The Zales return policy cites different deadlines for the return or exchange of jewelry and watches.
Zales Return Policy on Engagement Rings
Engagement rings come under jewelry and have the same return guidelines as other jewelry items. Since the chances of choosing the wrong engagement ring for your significant other are high, and you may end up needing to return or exchange it, Zales offers some general pointers to help buyers avoid any unwelcome scenario:
How Will DoNotPay Help Me Get My Refund?
DoNotPay will keep tabs on Zales until it refunds your money. Zales claims that it can take about 30 days for the refund to show up in your account. DoNotPay will not only try to speed up the refund but will also help you place a claim if Zales misses the deadline—all without expensive lawyers!
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How long does it take to return a Zales watch?
Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. See full Return Policy for details.
When to bring diamonds to Zales?
For example, if you buy your diamond in January, bring it in every July and January. If you bought it in February, bring it in every August and February, etc. When you bring your diamond to Zales for your semiannual inspections, a Zales Jewelry Consultant will verify the inspections on your record-keeping card.
How often should I clean my Zales diamond?
To maintain your Lifetime Diamond Commitment limited warranty, you need only bring your diamond to Zales every six months for cleaning and inspection, along with your record-keeping card.
Does Zales cover diamond repair?
Repair charges necessary to properly secure a diamond in its mounting can be covered under Zales' optional Lifetime Jewelry Protection Plan. Repair charges necessary to properly secure a diamond in its mounting can be covered under Zales' optional extended service program. Email us or talk to a Jewelry Consultant from your local Zales store ...
Does Zales Lifetime Diamond Commitment cover jewelry?
This Lifetime Diamond Commitment does not cover previously owned jewelry, nor does it cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear, and only diamonds in their original settings that have been inspected and repaired by Zales are covered by this limited warranty.
Does Zales warranty cover diamonds?
Zales Lifetime Diamond Commitment limited warranty applies to all diamond rings, diamond earrings, diamond bracelets and diamond necklaces. This Lifetime Diamond Commitment does not cover previously owned jewelry, nor does it cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear, and only diamonds in their original settings that have been inspected and repaired by Zales are covered by this limited warranty. Proof of purchase is required on items being returned or exchanged and on trade-ins. Net purchase price refers to final price actually paid, excluding tax. This limited warranty does not cover colored gemstone jewelry or watches. Repair charges necessary to properly secure a diamond in its mounting can be covered under Zales' optional Lifetime Jewelry Protection Plan.
Does Zales offer free jewelry cleaning?
Zales offers FREE jewelry cleaning and inspection any time. Zales stores also offer repair services for most jewelry styles, regardless of where you purchased your item. Learn more about Zales Repair Services. Special In-Store Events. From time to time, special in-store events are held.
2 ONE-TIME FREE DISCOUNT
One discount per Lifetime Protection Plan (LPP) purchase. A valid email address must be provided to receive the discount promo code and expiration date of offer, which will be sent approximately 4 weeks after LPP purchase. Offer valid for at least 4 months from date of issuance.
DEFINITIONS
Throughout this Plan, the word (1) "Plan" means this Lifetime Protection Plan; (2) "Merchandise" means the merchandise identified on Your sales receipt as covered by the Plan; (3) "Purchase Price" means the purchase price of the Merchandise as shown on Your sales receipt, excluding sales tax; (4) "We," "Us," and "Our" means Signet Service Plans, Inc., 375 Ghent Road, Akron, Ohio 44333, 1-800-311-5393, the party obligated to provide services to You under the Plan; (5) "You" and "Your" means (a) the original customer who purchased the Merchandise covered by this Plan, (b) the lessee under a rental or lease-purchase arrangement (collectively, "LTO Arrangement") if the Merchandise was purchased under an LTO Arrangement, or (c) the original receiver of the Merchandise, in the case of a gift; and (6) "Retailer" means Zales Outlet, the retailer from which you purchased the Merchandise and this Plan..
YOUR OBLIGATIONS
You must (1) retain the original paid receipt for this Plan as proof of purchase of the Plan and for identification of the Merchandise and (2) perform all maintenance required to keep the Merchandise in usable and wearable condition, and as provided by any instructions, warranties, or guarantees applicable to the Merchandise.
WHAT IS COVERED
This Plan covers: (1) Repair or replacement of the Merchandise if it fails (a) as a result of normal wear and tear during normal usage under the conditions for which it was designed or (b) due to a defect in materials or workmanship; and (2) if the Merchandise is a ring, ring sizing up to two sizes up or down, provided that the design and materials of the Merchandise permit such sizing increase or decrease..
LIMITATION OF LIABILITY
Our total liability under this Plan is: (1) replacement of the Merchandise or merchandise credit equivalent to the Purchase Price as outlined in the MERCHANDISE REPLACEMENT section below or (2) the total value of all authorized repairs or services up to the Purchase Price.
MERCHANDISE REPLACEMENT
If We cannot complete covered repairs for any reason, We reserve the option to replace the Merchandise with similar merchandise or a merchandise credit equivalent to the Purchase Price, at Our discretion.
IF THE MERCHANDISE REQUIRES SERVICE
To obtain service under the Plan, regardless of whether this Plan was purchased online or in-store, You must present the Merchandise and the original paid receipt for the Plan to any of Retailer's locations in service as of the date of presentation.
