- Zales advises you to ask a store associate about the item-specific return and exchange policy before purchase
- If your partner isn’t too keen on the engagement ring, Zales can modify or alter the ring to their liking
- You can return the ring as long as it fulfills the return criteria
- Zales may refuse the return or exchange of custom-designed rings
Full Answer
How long does it take to get ring from Zales?
How long does it take to get a ring resized at zales. Then the jeweler will set the ring. In theory, you can expect approximately three days to get the resized band back. If the model you have requires much delicate work, you will need to wait for at least a week. Remaking your ring if necessary will generally take 4 to 6 weeks.
Does Zales buy back rings?
Zales doesn't purchase used jewelry. However, you may be able to trade in your previous Zales purchases. Alternately, you can sell your gold or platinum through Zales' Gold Exchange program online. Click to see full answer.
Does Zales have a trade up program?
Zales Jewelers has an excellent diamond trade-up program. … You can have the diamond placed in a necklace setting, as well. Get a New Ring: If you would rather keep your original ring, consider just upgrading to a new ring. How can I upgrade my engagement ring?
How much do Zales engagement rings cost?
While there is no standard amount, recent sales data reports that the average price paid for a diamond engagement ring is between $3,500 and $5,000. These numbers are meant to be an informative starting point - the amount you choose to spend should be a personal decision.
Can I return my engagement ring to Zales?
At Zales, we want you and your partner to be completely happy with your engagement ring purchase. If you or your fiancé are unhappy with your engagement ring, you can return it based on our current Return and Exchange Policy.
Can you return a ring to Zales after its been sized?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
Is there a return policy on engagement rings?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Can you return at any Zales?
You can return both in-store and online purchases to any Zales or Zales Outlet store. Follow these steps to initiate store return: Bring your item to the store with the original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to you.
Can you return a ring after resizing?
Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.
Is Zales jewelry legit?
Zales diamonds are low quality and they capitalise on the naivety of buyers and the popularity of their name. Whiteflash, James Allen and Blue Nile all offer large inventories of quality diamonds, complete with high-res imaging/video and diamond certificates.
What do I do if I don't like my engagement ring?
Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.
What is the etiquette for returning engagement rings?
Traditionally, an engagement ring is returned to the giver if the bride-to-be initiated the break-up or if it was mutual. If the giver ended the relationship, the wearer often keeps the ring or is given the option on what to do with the ring.
Do you have to give an engagement ring back legally?
Harris, a 2002 case, the court ruled that an engagement ring is an unconditional gift, and the court will treat it the same way it handles any other gift.
Can I return an engagement ring to Jared?
RETURNS & EXCHANGES You can return or exchange your item at any Jared store for up to 30 days after purchase (shipped). * We can handle a return at Jared.com but exchanges must be done at one of our stores.
Does Zales have a lifetime warranty?
At Zales, we provide a Lifetime Diamond Commitment3 to protect your diamonds. We recommend adding the optional Lifetime Protection Plan to cover repairs and/or maintenance on the metal of your jewelry to enjoy true worry-free wear.
Can you cancel a Zales order?
You can call Zales at (844) 271-2708 toll free number, write an email, fill out a contact form on their website www.zales.com, or write a letter to ZALES.COM, P.O.
Does resizing a ring weaken it?
The Resizing Process While you can still go for this option, many jewelers advise against this as it weakens a ring's structure. It can also distort its shape. The best way to make a ring larger is to add metal to increase a band's circumference.
How many times can you resize a ring?
A ring can be resized as many as 2-4 times and can be resized up to 2-5 sizes, based on the delicacy and structure of the ring itself. Of course, every time you resize a ring, you do weaken it ever so slightly, so we recommend being cautious with how often (and how much bigger), you're planning to resize it.
How can I make my ring smaller?
To make your ring smaller using sizing beads, a jeweler simply adds two small metal balls on the back part of the inside of your ring. Sizing beads are an economical way to reduce the size of your ring. They're perfect for reducing a ring by one half-size and they're great for keeping your ring upright on your finger.
How much does a ring resize cost?
A jeweler can do the work in as little as two hours, though it may take up to a month if the ring has an intricate setting. A simple resize costs from $20 to $60, depending on the type of metal and region of the country. For a more complex resizing, the cost ranges from $50 to $150.
How long does it take to get a refund from a company?
Cash refunds over $200 are made by check issued from the corporate office within 21 days. Charge credits are issued to the original purchaser on the account to which the item was charged.
How long does it take to return a watch?
Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
Can you return a purchase at a Zales store?
Purchases made at a Zales or Zales Outlet store MUST be returned to a Zales or Zales Outlet store. These items may NOT be returned by mail to our distribution center.
How long should I wear my engagement ring if I don't like it?
Before taking action on the fact that you don't like the engagement ring, wear it for a few days. After you see what it feels like on your hand, you may change your mind about disliking it. Maybe there is a very special reason your partner chose that particular ring.
What to do when your engagement ring fails?
Just be sure to do it carefully and tactfully. When bringing up the engagement ring fail, show your partner respect and appreciation while expressing your feelings.
How to contact Zales Diamond Store?
Shop your way - in-store, online or with a virtual consultant. we'll make it safe and convenient. Learn More >. Zales | The Diamond Store. 1-800-311-5393. FREE SHIPPING NO MINIMUM. on every purchase >. Zales | The Diamond Store.
What to do after getting a new ring?
After you get a new ring picked out, consider trying to recreate memories with that ring. After all, this may be a new symbol of working together to reach a common goal. This is something you will do a great deal of once you get married! Think of this as a practice round of being patient and kind when you disagree about something.
Does your partner like your engagement ring?
Your Partner Doesn't Like The Engagement Ring. On the other hand, it doesn't feel good to learn the receiving partner doesn't like the engagement ring. It can be difficult to grapple with their disappointment, be sensitive and understanding.
How to contact Zales Outlet?
Shop your way - in-store, online or with a virtual consultant. We'll make it safe and convenient. Learn More >. Zales Outlet. The Diamond Store. 1-800-311-5393.
What is the phone number to return a watch?
If there is damage to an item upon delivery, call our contact center immediately at 1-800-311-5393 for assistance. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
Can I return an item to Zales?
If you purchased your item online, you can return your item to any Zales Outlet or Zales store or you may return the item by mail. Online Returns In-Store: The store associate will process your return. Refund will be credited to the same form of payment in your original purchase.
How long does it take to return a watch?
Returns are allowed within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches.
Can you exchange a gift card without a receipt?
In store purchase: Returns without a receipt can only be exchanged or converted to a gift card at current price, minus any current promotional discount.
What is a Zales gift?
Whatever the occasion, a gift from Zales is a reason to celebrate. Since 1924, Zales, The Diamond Store, has been committed to providing our guests with stylish diamond, gemstone and fashion jewelry along with extensive industry expertise and exceptional customer service. Whether you shop in stores or online, you can count on Zales to stand behind the quality of your purchase and ensure you are completely satisfied with your shopping experience.
How to contact Zales Diamond Store?
Shop your way - in-store, online or with a virtual consultant. we'll make it safe and convenient. Learn More >. Zales | The Diamond Store. 1-800-311-5393. FREE SHIPPING NO MINIMUM. on every purchase >. Zales | The Diamond Store.
How long do you have to return a gift to a woman who doesn't love it?
Surprise her with the perfect gift worry‐free. If she absolutely doesn't love it, you have 30 days to return your purchase for a FULL refund – no questions asked.#N#Learn More
SO ACT FAST!
Every Store is Different, and I’m sure there are even a Few Jewelers who have NO Return Policy!
REFUSE A REFUND
You see, any and all of these things could be Enough for any Jeweler to REFUSE A REFUND!
So ASK Before you Leap!
Find out what you can and can’t do that will Affect the Return Policy.
