How do I Send my Return/Exchange to Zumiez?
Use the mailing label from the bottom of the returns/exchanges form to send your box to your closest return center. If you'd rather write the mailing adress yourself, here are the adresses of the 3 return centers: Zumiez will process your return and email you when it's complete.
How do I know if my Zumiez store has reopened?
To see if your store has reopened, click here. All returns (refunds or exchanges) must be accompanied by the original receipt and may be returned to any Zumiez location within the same country they were purchased.
How do I cancel my Zumiez order?
You may also email help@zumiez.com, including: Type “Order Change” or “Order Cancel” in the subject line. Why did my order ship in multiple packages?
Does Zumiez charge for shipping?
We only charge when we ship, so there is a separate charge for each shipment. When you first place your order with Zumiez.com you will see an authorization hold on your payment account for the amount of the purchase, or “pending transaction”. This is a temporary hold placed by your bank to allow us time to collect on your order.
Does Zumiez accept returns?
All returns (refunds or exchanges) must be accompanied by the original receipt and may be returned to any Zumiez location within the same country they were purchased.
How long do you have to return to Zumiez?
You have to file a return request within 30 days from the day of purchase. It's not all doom and gloom if you do it afterward, though. If Zumiez accepts your refund request, they will send the money to the form of payment you've used when you bought the item.
Can you return without a receipt at Zumiez?
All returns (refunds or exchanges) without a receipt will receive a gift card credit for current retail or lowest promotional price.
What is a store return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Does Pacsun have free returns?
️You pay no shipping fees up front, but we will deduct $7 from your refund. You can return online orders in any of our stores; just bring the invoice included in your package and the credit card used to pay for your online purchase.
How do you get Stash points on Zumiez?
The Zumiez Stash is a free program for Zumiez customers that offers exclusive merchandise, access to events, and the chance to enter to win sweepstakes using your points. Earn points every time you shop in U.S. Zumiez stores or online, and when you complete activities.
Can you cancel a Zumiez order?
If you need to make a change to your order (address, size, item, etc) or want to cancel it, please let us know immediately and we will do our best to catch it before it goes out, but we can never guarantee the ability to make a change. Please call us during business hours at 1-877-828-6929 .
How long does Zumiez take to ship?
Allow 5-8 business days for delivery. All free shipping orders are shipped ground via UPS or USPS. Delivery changes and tracers are not available with Free Shipping. Oversized items are NOT INCLUDED.
Can stores refuse a refund?
It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, exchange or repair. But if you simply don't like the purchase, then that's not a good enough reason.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How do I exchange on journeys?
Visiting a store is the quickest and easiest way to get your exchange or refund today! Simply take your item(s), with original packaging and receipt, to your nearest store. We are happy to assist!
How much is Zumiez shipping?
Ship your order anywhere in the Continental U.S.for $5.00. Oversized items not included, see product details for restrictions. Orders will be shipped via UPS Ground, USPS Parcel Post or USPS Priority Mail based on items purchased and shipping destination.
How Does the Online Return Process With Zumiez Work?
For in-store returns, all you have to do is walk in and say hello. With online return requests, it’s a bit more complicated than that. You will have to ship the item, and you’ll be the one covering the shipping fee.
Using DoNotPay For Your Other Return Requests
You can use our app to file a return request with a different company—the process is the same. Some of the companies DoNotPay deals with include:
Item Returns and Other Annoying Tasks Take but a Minute With DoNotPay
Looking into resolving other tedious bureaucratic tasks with the help of our app? Check out a fraction of our product range that can assist you with:
How long is the Nixon warranty?
Nixon offers a limited warranty of defects in materials and workmanship for a period of two (2) years after original purchase from an authorized Nixon dealer. Please register your watch with Nixon and retain your original purchase receipt. Repairs and Replacements under the Nixon warranty are arranged with Nixon.
Does Dakine have a warranty?
Please see the text of the warranty below: Limited Lifetime Warranty: Dakine offers a Limited Lifetime Warranty against manufacturing defects.
Can you refund a gift card to Zumiez?
In-store purchases mailed to the returns center can only be refunded by gift card, if you would like credit in the original form of payment you must bring your return to a Zumiez store. Gift card refunds greater than $10 can only be refunded by gift card. Dakine.
Is Zumiez liable for viruses?
Zumiez also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.
Can you assign Zumiez?
General. Zumiez may assign its rights and obligations under these Terms of Purchase without your consent. These Terms of Purchase enure to the benefit of Zumiez and its successors, assigns and related persons. You may not assign any rights or obligations that you have under these Terms of Purchase.
Can you refund a gift card at Zumiez?
Gift card refunds greater than $10 can only be refunded by gift card. Gift Card Policies. Zumiez Gift Cards are not redeemable for cash, except where required by law. When redeemed at a Zumiez retail store, gift cards with a balance of $10 or less will be cashed out upon request.
Do promotional offers apply to gift cards?
Please read the official rules that may accompany each promotion, offer, coupon, discount and/or contest. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts.
