Full Answer
What is Academy’s return policy on purchase receipts?
If you have a valid purchase receipt, Academy will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. If you have a valid gift receipt, Academy will give you a refund of the purchase price in the form of a merchandise credit, or an even exchange of the merchandise.
How do I get a refund from Academy?
You just need a valid purchase receipt to return you product at Academy store; the store will then either give credit the refund through original mode of payment or even exchange the merchandise.
What happens if Academy does not verify a purchase?
If Academy cannot verify the purchase, we will give you a merchandise credit equal to the item's lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a receipt.
What is Academy's return policy for baseball and softball bats?
8) Baseball and Softball Bats: If you purchased a baseball or softball bat and have not removed the bat from its original packaging, you may return the bat to Academy for a refund or exchange.
Is Academy Sports and Outdoors a return policy?
Academy Sports + Outdoors is committed to customer satisfaction and keeping our prices low every day, and our return policy reflects this commitment.
Can you return a baseball bat to Academy?
8) Baseball and Softball Bats: If you purchased a baseball or softball bat and have not removed the bat from its original packaging, you may return the bat to Academy for a refund or exchange. If you have removed the bat from its original packaging and found damage or a defect, you must return the bat to the manufacturer for warranty repair or claims.
Can you return a gift receipt to Academy?
2) Return with a gift receipt: If you have a valid gift receipt, Academy will give you a refund of the purchase price in the form of a merchandise credit, or an even exchange of the merchandise.
Can you return merchandise to Academy?
You can return merchandise purchased at an Academy store to any Academy store for refund, credit or exchange as follows: 1) Return with a purchase receipt: If you have a valid purchase receipt, Academy will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise.
Can you redeem gift cards at Academy?
Customers cannot redeem Academy gift cards for cash or credit unless required by state law, and Academy cannot replace lost, stolen, or altered cards. In certain states, gift card balances of less than a certain amount may be redeemable for cash. Check the law of your state for more information. Customers may return unused gift cards for a refund of the gift card's purchase price with a valid receipt or packing slip and valid government-issued photo identification (ID).
Is Academy ammunition final?
2) Ammunition: With the exception of brands sold exclusively by Academy, all ammunition sales are final, and customers must return any damaged or defective ammunition to the manufacturer for warranty repair or claims.
Does Academy require a photo ID?
2) Returns to a store without a receipt or packing slip require valid identification: Academy requires valid government-issued photo identification (ID) for all returns without a valid receipt or packing slip. Examples of valid ID include, but may not be limited to: U.S., Canada or Mexico Driver License, Passport, U.S. Military ID, State-issued ID card, U.S. Permanent Resident Card, U.S. Laser Visa, Matricula Consular, Canadian Province identification. Academy may review and retain your ID information and return history solely for purposes of authorizing returns and preventing return fraud and abuse.
How long does it take for Academy to return?
The Rundown on the Academy Return Policy. Academy accepts returns within 60 days of purchase. It reserves the right to refuse returns even with valid proof of purchase if it suspects fraud or abuse. You can return items to all 259 Academy store locations or by parcel mail if you shop online. Solve My Problem.
How does Academy refund work?
Here is how Academy refunds work for different forms of payment—if you: Make purchases with cash or checks, you get a cash refund. Pay with credit or debit cards, you receive a refund to the card you used. Buy items with PayPal and similar payment methods, those accounts get credited.
Can you return an Academy item without a receipt?
Proof of purchase always makes returns easier, but people often lose it. If that happens to you, don’t worry because you can still get a refund or exchange the item for something else.
Does Academy retain ID?
Academy may retain your ID info for fraud prevention purposes. If Academy manages to confirm your purchase, you’ll be able to get a refund via the original payment method, but if it can’t, you’ll receive store credit in the lowest value of the items you are returning in the past 90 days.
Do you have to be a scholar to read a return policy?
You shouldn’t have to be a scholar to decipher a company’s return policy. The same goes for the Academy return policy, which is a tad complicated. Don’t worry—we got you covered with our Academy Sports + Outdoors return policy guide, which explains everything to the last detail.
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What proof is needed for a return without a receipt?
Any return without a valid purchase receipt or packing slip requires a valid ID proof issued by the government.
How are refunds issued?
How are refunds issued?#N#Customers will receive cash for cash and check purchases; cash refunds require an original purchase receipt of the product to be returned.#N#In case of credit/debit card, the refunds will be made into the appropriate card used for payment while making the purchase.
What is resalable in a return?
The returned merchandise must be resalable except for cases such as product defect, valid product performance issue and in-transit product damage. The returned merchandise must be in original packaging with all parts, paperwork and accessories.
What happens if you can't verify your purchase?
If they are unable to verify your purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even exchange for the merchandise. Customers are required to present a valid government ID proof to make a return without purchase receipt.
What to do if you don't have a packing slip?
In case you don’t have the packing slip, Academy will try to help you obtain a copy of the packing slip.
Does Academy refund packing slips?
If you have a valid packing slip, Academy Return Policy states that Academy will credit the refund (less other academy.com charges unless you are eligible for their refund as well – see below for more information) in your account used while making the purchase through the original mode of payment or even exchange the merchandise.
Does the packing slip work on Academy?
In case of purchases made at academy.com, the packing slip works as your valid purchase receipt.
What happens if you don't have a receipt for Academy?
If you do not have a valid receipt, Academy will attempt to verify the purchase if it was made with a credit or debit card. If Academy verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. If Academy cannot verify the purchase, we will give you a merchandise credit equal to the item’s lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a receipt.
When will Academy issue refunds?
Academy will issue refunds after it has received and inspected the returned merchandise.
What is Academy Sports + Outdoors returns policy?
If for any reason you are not completely satisfied with your order, simply contact customer service for instructions on how to return your order for a full refund. If and when you are ready to place another order, we will be happy to serve you again
Can you return a packing slip to Academy?
Return by parcel carrier/mail with a packing slip: If you have a valid packing slip, you may return the merchandise to Academy by parcel carrier/mail at the address below for a refund of the purchase price, less other academy.com charges (unless you are eligible to receive a refund of such charges – see below for more information), in the original form of payment
Can you return an item to Academy without a packing slip?
Return to store without a packing slip: If you do not have a valid packing slip, Academy will attempt to help you obtain a copy. If Academy verifies the purchase, we will give you a refund of the purchase price, less other academy.com charges (unless you are eligible to receive a refund of such charges – see below for more information), in the original form of payment, or an even exchange of the merchandise. If Academy cannot verify the purchase, we will give you a merchandise credit equal to the item’s lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a packing slip.
How does the Academy keep prices low?
Academy strives to keep its prices low every day by monitoring returns for fraud and abuse and reserving the right to limit or refuse returns as follows:
Can you get a refund from Academy?
If you have a valid purchase receipt, Academy will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise.
Do you have to sign on to your Academy account?
Orders over the minimum purchase threshold and sign on to your Academy account are required
Does Academy ship to California?
PLEASE NOTE: Academy ships to the contiguous states of the United States, excluding California. We currently DO NOT offer shipping to Alaska, California, Hawaii, or U.S. territories, such as Puerto Rico. Academy does not offer shipping outside of the United States.
Does shipping discount apply to checkout?
If applicable, shipping discount will be applied at checkout
