Full Answer
Can you return online items to Aeropostale?
TO RETURN TO STORE. Online purchases made at www.aeropostale.com may be returned to any Aeropostale store in the USA. Exceptions include Online-only merchandise (denoted by *** in product title), fragrance items and International Purchases (see policy below). These purcahses must be returned by mail.
What is the return policy for online returns?
All approved online returns made within 60 days of the purchase date will be issued a full refund to the original form of payment (including gift purchases) within 30 days of receiving your returned package. Please note that your original shipping costs will not be refunded.
How many units of Aéropostale can I purchase per day?
You can purchase up to 50 units of Aéropostale® merchandise per day. Purchases above 50 units per day by a single customer will not be allowed. We take pride in our Aéropostale® brand and our customers by designing, sourcing, marketing and selling our own merchandise.
Can I return an online purchase in store?
Online purchases made using an alternate form of payment such as Klarna, PayPal Credit®️, PayPal®️, ApplePay etc. can be returned in store for a store credit only. For credit back to your original payment method, please send your items back using our online return option.
Does Aéropostale take online returns?
Find the nearest Aéropostale® store by using our Store Locator (Please note that returns must be made in-person. Aéropostale® retail stores do not accept returns via mail). Online returns must be accompanied by an original packing slip.
Can you return an item you bought online to a store?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
How do I return something to Aéropostale?
Drop off your package at any UPS Store, UPS Drop Box, Office Depot, or Staples. If you would prefer to use your own shipping method at your own expense, return the package via an insured shipping service to: Aéropostale® Returns Center: 350 Omega Parkway, Shepherdsville, KY 40165.
How do I return an online purchase?
Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging. Bring your item, original packaging, the credit card you used, if applicable and the receipt. Go to the Returns or Customer Service department at the store.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
Do I have to pay postage to return goods bought online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
Does Aeropostale do price adjustments?
Of course! Just let the store associate know, and they will be happy to assist you with honoring the lower price.
How long does it take to get a package from Aeropostale?
SHIPPING METHODESTIMATED ARRIVAL TIMECOSTSTANDARD GROUND3-5 BUSINESS DAYS. PLEASE ALLOW 1-2 BUSINESS DAYS FOR PROCESSING.$8.002 DAYS2 BUSINESS DAYS (ORDERS MUST BE PLACED BY 1:30 PM EST, OR YOUR ORDER WILL BE PROCESSED ON THE NEXT BUSINESS DAY. BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS)$13.003 more rows
Can you cancel an Aeropostale order?
After you have clicked "Place Order," you may be able to cancel your entire order. Simply click on the link in your Order Confirmation email, or click on the "Track My Order" link on the website to view your order. If your order can be cancelled, you will see a "Cancel Order" button beside the order.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How do you get a refund on a no refund policy?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What to say to get a refund?
Ask for a refund in a polite and formal language. Include details about the product—what was purchased, when, and what the price was. Explain why you want to return the item. Mention relevant aspects of the transaction such as dates and place of delivery.
Can you return an online order in store Walmart?
You can return items in-store, for free by mail, or via a scheduled pickup from your home. Please provide your in-store receipt or Walmart.com order number and we will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
Can you return online orders to Walmart?
How To Return an Item You Bought Online. If you buy something through walmart.com, you can return it to a Walmart store or by mail. Either way, you can start the return process online at walmart.com/return. Alternatively, you can enter your order number at walmart.com/account/trackorder.
How long do you have to return an online purchase?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
All About the Aéropostale Return Policy
Like most clothing brands, Aéropostale offers both online and in-store purchases, and the return policy slightly varies based on how you purchased an item.
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