Free returns within 30 days. Select shipping options at checkout. Subject to eligibility. Revolutionize your workouts with the Beats Powerbeats Pro. Designed for athletes, these high-performance earphones feature adjustable secure-fit earhooks for added comfort and stability.
Full Answer
How do I Reset my PowerBeats Pro?
Here is how you are supposed to reset your Powerbeats Pro: Put both of your earbuds in their case and leave the lid open. Press and hold down on the system button, which is located on the case. Do this for 15 seconds or until the LED indicator light starts flashing red and white.
How long does it take to receive my original beats product?
We receive your original product within 10 business days. Your original device does not have severe damage or unauthorized modifications. When we send you replacement Beats through Express Replacement Service, you need to return your originally purchased Beats to us within 10 business days.
How long do I have to return my beats to Apple?
When we send you replacement Beats through Express Replacement Service, you need to return your originally purchased Beats to us within 10 business days. After 10 days, we'll charge you the full replacement value.
How do I Return my Beats headphones with express replacement service?
Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you replacement Beats right away and include packaging to return your damaged or non-working product. Contact Apple to make an Express Replacement Service request. Check your service and support coverage. Contact Apple to set up an express replacement.
Can you return Powerbeats pro?
As long as you are within the 30 day return/exchange period and have the purchase receipt, you should be able to return or exchange those earphones. The packaging being open doesn't matter for returns as long as everything that comes with it is there.
Do Powerbeats Pro have a warranty?
Apple Limited Warranty and proof of purchase The Apple Limited Warranty covers your Beats and its accessories against manufacturing defects for one year from the date you bought your product.
Can I return my beats headphones?
We can send you replacement Beats right away and include packaging to return your damaged or non-working product. Contact Apple to make an Express Replacement Service request.
How long do you have to return Beats?
You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Do Beats come with a lifetime warranty?
Do Beats Headphones Come With a Warranty and What Does It Cover? Like most Apple products, Beats headphones come with a one-year manufacturer's warranty covering any malfunction or damage that counts as the maker's fault.
How do I fix my Powerbeats pro?
Reset PowerbeatsHold down both the power button and the volume down button for 10 seconds.When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.
Can I return my Beats to Apple?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Can I replace one of my Powerbeats pro?
Accidental damage. If your product was damaged or your repair isn't covered by the Apple Limited Warranty, AppleCare+, or consumer law, you might be able to repair or replace it for an out-of-warranty fee.
How long does Powerbeats pro last?
up to 9 hours"In an effort to attract buyers willing to pay hundreds of dollars for premium headphones, Defendant boasts that the Powerbeats Pro will last 'up to 9 hours listening time' on a single charge from their charging case, and that the charging case provides a total of 'more than 24 hours listening time.
Can you return wireless earbuds?
You have the right to return an item if it's defective. So it's necessary to check for defects right away once you receive it. If it's not in good condition, take a photo so you'll have a copy of the damaged product. For headphones, you must be able to check if it's working.
Can I return AirPods if opened?
You can return your pair of AirPods within 14 days from the day you bought it. The AirPods that you have bought directly from Apple—online or at the Apple store—can only be returned to Apple. The AirPods you bought through other retailers must be returned in accordance with retailers' return policies.
Can you return AirPods if they don't fit?
Answer: A: Generally, you can make returns within 14 days for any reason.
How long does Powerbeats pro last?
up to 9 hours"In an effort to attract buyers willing to pay hundreds of dollars for premium headphones, Defendant boasts that the Powerbeats Pro will last 'up to 9 hours listening time' on a single charge from their charging case, and that the charging case provides a total of 'more than 24 hours listening time.
What is covered under Apple 1 year warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn't cover damage caused by accidents or unauthorized modifications.
How much does it cost to fix Beats Pro?
$ 199HeadphonesProductFeeBeats EP$ 79Beats Executive$ 199Beats Pro$ 199Beats Solo Pro$ 1697 more rows
How much does it cost to repair Beats headphones?
Each incident is subject to a service fee, which is $29 for eligible Beats headphones and earphones (Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, and Powerbeats3 Wireless).
How do I get service for my Beats?
When you send your product to us, we’ll verify what kind of service it needs. We’ll either repair it or replace it with a product that's new or equivalent to new in both performance and reliability.
How long will it take?
Service through Apple takes approximately 3 – 10 business days from when you send us your product. If you get service through your local Apple Authorized Service Provider, ask them for details.
How much will it cost?
After examining your Beats, your technician will confirm the total costs for repair or replacement. The prices for damage, battery service, and lost Beats are for repairs made by Apple. Pricing and terms might vary at other service providers.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Beats and its accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
What is the iOS version of Find My Beats?
4 Find My Beats requires an iPhone or iPod touch with iOS 14.5 or later, iPad with iPadOS 14.5 or later, or Mac with macOS Big Sur 11.3 or later. Customers must have an Apple ID and be signed into their iCloud account with Find My enabled.
What does auto play/pause mean on Apple earbuds?
Auto Play/Pause, independent earbud connection via the Apple H1 chip, and full volume and track controls on each earbud mean you’re in charge of how you listen.
Service and warranty
Learn more about what’s covered under your warranty, service options, and repair pricing.
Beats app for Android
Learn how to customize your Beats, pair your device, update firmware, and more.
