Return Policy Exceptions
Malfunctioning Units: If your unit has malfunctioned within 48 hours of delivery, it may be exchanged for a new unit by contacting the store location where you made your purchase. After 48 hours, the unit must undergo servicing by a manufacturer authorized service provider.
Mattress Comfort Exchange Policy
You must use your mattress for 30 days before a comfort exchange can be made.
Refund Policy
Refunds will generally be in the same form as the original purchase. If the item was paid for by credit or debit card a refund will be made to the same card. If the item was paid for with a check or cash, the amount will be refunded by check within 10 calendar days from the return date.
What is Customer's responsibility for compliance with laws?
Compliance with Laws. Customer assumes all knowledge of applicable law and is responsible for compliance with any such laws. Customer may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements.
Is Airport Home Appliance a trademark?
Airport Home Appliance’s trademarks may not be used in connection with any product or service that is not provided by Airport Home Appliance, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Airport Home Appliance.
Does Airport Home Appliance make warranties?
Airport Home Appliance makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk. Pricing and Specifications.
No Lemon Benefit
No lemon guarantee: If the same covered parts fails three times, the product is replaced on the fourth call over the life of the contract.
Fix It Fast Guaranteed
On-demand claims reporting to make your claim as quick and efficient as possible.
Food Loss Reinbursement
Receive up to $300 back for spoiled food if your covered refrigerator or freezer has a malfunction.
Additional Coverage
Additional coverage for functional component failures that impede the function of the product such as handle, knobs, racks, etc.
How long does it take to cancel an order?
Cancelling an Order. Orders may be cancelled within 48 hours as long as the item (s) have not shipped. Orders cancelled after 48 hours are subject to a 2% restocking fee as long as the item (s) have not shipped.
Is US Appliances responsible for damage?
US Appliance is not responsible for any damage not not ed and not reported within 1 business day. Please be assured that all appliances come with the original manufacturer warranty. So any potential problem related to a defect can be handled through the warranty and won't need to be returned.
