Exchange & Return Policy
- Please submit RETURN REQUESTS to eyecandycouturexo@yahoo.com
- Request for exchanges/store credit must be done within 7 days of the postmark date on deliveries.
- Return items must have original tags attached, must not be damaged or stained, must be free of any make up and deoderant stains. ...
Full Answer
What is closet Candy's return policy?
Please carefully review our Return Policy and Instructions below before sending your item back. Feel free to call us at 602-368-7242 or email hello@closetcandy.com with any questions. All BOGO Free Orders are Final Sale. Mystery Bags are Final Sale. Any items ending in .99 are Final Sale and are not eligible for return or exchange.
What is the return policy for final sales?
The term "Final Sale" means an item can not be retuned or exchanged. All returns must be received within 30 days of the original purchase date. Returns will be credited with an electronic store credit (Gift Card) for the original purchase price, in order to offer free shipping and discounted return labels we do not offer refunds.
What is the return policy for unworn items?
Unworn, unwashed, unaltered items may be returned as long as the original tags are attached. Shoes must be in the original box and shipped back in exterior protective packaging.
How much does a prom dress cost at couturecandy?
We, at CoutureCandy, strive to get the best prices for our dear shoppers. Our on-sale prom dresses under $100 can be easily mistaken for $1000.
What is the return policy for Couture Candy?
General Return Policy If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition.
Is Couture Candy trustworthy?
CoutureCandy has a consumer rating of 4.52 stars from 6,108 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with CoutureCandy most frequently mention customer service, great selection and beautiful dresses. CoutureCandy ranks 2nd among Wedding Dresses sites.
How do I cancel a couture candy order?
For questions, changes or cancellations please contact Customer Service: cs@couturecandy.com. We will try our best to accommodate your wishes; however, we can make no guarantees that an order can be modified after it is placed. We do our best to keep our inventory accurate.
Where is Couture Candy located?
CANDY COUTURE - 20 Reviews - 910 E Pico Blvd, Los Angeles, CA - Phone Number - Yelp.
Who makes candy couture?
Rachel Cochran - Owner - Couture Candy Co | LinkedIn.
30-Day Return Policy
If for any reason you are not satisfied with your purchase, you may return it within 30 days from the date your package was delivered and we will issue a full refund.
7-Day Return Policy
Select items such as the Hermes Birkin, Hermes Kelly, and higher valued items can be returned within 7 days from the date your package was delivered.
Final Sale
Final sale items cannot be returned, exchanged, or refunded. No exceptions.
Return Eligibility
All returned items must be in the same condition as when they were purchased and must include all original accessories. Any items that do not meet these requirements will not be eligible for a refund.
1. COMPLETE FORM
Complete the return form included in your shipment. Please be sure to complete this form in it's entirety including the reason for the return.
2. PACK YOUR ITEMS
Pack your items securely in the original packaging, if possible. Please be sure to include the completed return form in your package.
3. SHIP YOUR PACKAGE
Please Note: Couture USA DOES NOT cover the cost of shipping for returned items.
