Returns
- Orders placed online cannot be refunded in store. ...
- We guarantee to refund items when you return them in sellable condition, with the original receipt and packaging, within 30 days of your purchase. ...
- You will receive your refund within 30 days of us receiving the returned item.
Full Answer
What is Aldo's return policy for unworn items?
We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 30 days of your purchase. ALDO reserves the right to refuse any return sent or communicated after the 30-day period or the return of any item which is not in the same condition as when received.
Can I get a refund for my Aldo purchase?
It is important to us that you are happy with your ALDO purchase. In the event that you wish to return your purchase for a refund email your order number and return request to help@aldoshoes.co.za. We will get in touch within 24 hours to help you with the process.
How do I return an Aldo Kids product?
Please note: ALDO Kids products can only be returned by mail or in stores that carry the ALDO Kids collection. See list of stores that carry the ALDO Kids collection Price adjustments may be applied with the original receipt on regular priced items bought in store only, within 7 days of the original purchase.
Does Aldo have free shipping?
The ultimate destination for style-minded men and women, Aldo Shoes and accessories offer boundless options and of-the-moment styles to inspire you to live life out loud, your way, always. Skip to main content Free shipping & easy returns. Learn More Free shipping & easy returns.
What is ALDO return policy?
We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 60 days of purchase. Refunds will be credited to your original method of payment.
Does ALDO have free returns?
All online orders may be returned via mail free of charge or at any ALDO store. Purchases and orders placed in store can be returned in store only.
Can you return at ALDO without receipt?
** Please note that a receipt is required to receive a refund in the original form of payment. Customers who do not provide a receipt will receive an ALDI Merchandise Credit gift card equal to the current retail price of the returned item.
What is a store return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Can I return an online order in-store ALDO?
While we hope you'll be happy with your order, we do have a simple and easy-to-follow returns process. Simply head to your local Aldi and return your Specialbuy product, along with a completed returns form.
Can I return sale items ALDO?
ALDI's generous money back guarantee has got you covered. If you're not completely satisfied with one of our everyday grocery items or Special Buys, you can return it for a refund or replacement within 60 days. Simply bring the product back to any ALDI store with proof of purchase (eg.
Can you return to any ALDI store?
Can you return an item to a different Aldi store? Yes, you can return an item purchased at Aldi to any other Aldi location, with or without a receipt. If returning without a receipt, you will receive a gift card card equal to the current retail price of the returned item.
How long do you have to return items to Aldi?
90 daysYou only have 90 days to return those items, and you'll need your receipt and the original packaging to do it.
Can you return Aldi special buys?
You can return special buys™ items within the return period specified on the product to any store. After this return period, you can contact the Warranty Helpline or visit your local ALDI store for assistance. Further, a receipt (or other proof of purchase) may be accepted for a non-specials product.
Can stores refuse a refund?
It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, exchange or repair. But if you simply don't like the purchase, then that's not a good enough reason.
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Does ALDO do price adjustment?
What is your price adjustment policy? Price adjustments for purchases may be applied on regular-priced items within 7 days of the original online purchase. All price adjustments for in-store purchases should be processed in-stores.
Can I return call it spring at ALDO?
Purchases returned in-store can only be refunded on an ALDO gift card or a debit card. Note that for in-store returns, Afterpay will continue taking the installments from your account until the full payment is complete. Purchases returned by mail will be refunded directly to your Afterpay account.
Can you return jewelry at ALDO?
The basic policy is to hand over the product undamaged and new to the same store along with its receipt. Your refund will be given to you within 10 days. Note that you must return the items to the same store and not a different outlet since they may not be accepted elsewhere.
Does express do free returns?
Making returns in stores is free! Click HERE to find an Express Retail or Express Factory Outlet Store near you. Bring the items you wish to return, along with your packing slip or shipping confirmation email, and the original form of payment. (That's it!
How can I return my order?
All online orders may be returned via mail free of charge or at any ALDO store. Purchases and orders placed in store can be returned in store only. Note that Paypal purchases are only refundable through Paypal if returned by Mail.
How long will it take for me to receive my refund?
As usual, your refund will be processed once your package has been recieved in our Distribution Center. Once received, please allow 10-15 business days for your refund to be completed. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement.We apologize for any inconvenience this may cause and thank you for your patience.
How can I exchange my order?
If you are not fully satisfied with your items visit one of our store locations and our associates will help you find the style or size that's right for you.
How can I get a copy of my receipt?
A copy of your online order receipt should be included with your package. It may be found either on the inside or folded behind the shipping label on the exterior of the package. If you ' ve misplaced it and need a new copy, simply send us a request by providing your order number via chat or email us at comments@aldogroup.com.
How long does it take to get a refund from a bank?
Due to increased volume and additional health & safety protocols, you may experience delays in receiving your refund. As usual, your refund will be processed once your package has been recieved in our Distribution Center. Once received, please allow 10-15 business days for your refund to be completed. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement.We apologize for any inconvenience this may cause and thank you for your patience.
How to return an item to UPS?
To initiate your online return, simply put in your order number and zip code on the top right and click on Start a return request. Your order will then appear and you will be prompted to select the item (s) you wish to return. Please select the dropdown option which best describes the reason for your return. Click submit and we will send you the UPS label via email with detailed instructions on how to proceed.
Can you combine Afterpay with Black Friday?
Not valid on first-time customer offers, targeted offers, Black Friday offers, Cyber Monday offers and other holiday season promotions. Cannot be combined with any other offers. Not applicable on Afterpay purchases.
Were They Helpful?
The customer service mailing address is located in Canada, so we assume this is where the customer service department is located. Customers can call 1-888-818-2536 to reach customer service. The automated system answered the call. We were asked about why we were calling – we spoke Returns and Exchanges. The automated system spoke the entire return policy and then took us back to the main menu.
How to return an Aldo shoe?
Returning your ALDO purchase by mail: Grab your packing slip and visit http://www.aldoshoes.com/us/return-policy. Enter the order number and zip code into the fields provided near the bottom of the page. Choose the items you are returning and indicate why you are returning the items. After entering this information, wait for an email from UPS. The UPS email will include instructions on how to return your items.
Where is Aldo located?
ALDO is a shoe company with locations in the United States, Canada and other parts of the world. Customers can purchase items in store or online. The return policy for ALDO is simple – customers are allowed to return items at any time as long as the items meet a specific list of criteria.
Does Aldo have a return address?
There is no return address listed for ALDO and the customer service representative could not give us an address without an order number.
How long does it take to return an Aldo item?
The Aldo Return Policy Explained. You can return the unwanted items to Aldo within 60 days of your purchase . The company guarantees a refund for: If you ordered your shoes or accessories online, you can return them free of charge via mail, or you can take them back to any Aldo store.
How to send an online return to Aldo?
To initiate an online return, take the following steps: Select the items you want to send back and choose one of the options in the dropdown menu to explain the reason for your return. Once you have submitted your request, Aldo will send a UPS return label along with instructions to your email.
How long does it take for a refund to be processed?
The company will process your refund once your package arrives at its Distribution Center. Allow 10–15 business days for your refund to be finalized. Depending on your financial institution, it can take up to ten additional business days for the funds to appear on your account. They will be issued to the original payment method.
Does DoNotPay save time?
DoNotPay will save you plenty of time, ensuring an efficient and smooth procedure. All you have to do is:
Can you get a refund from DoNotPay?
Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.
Can you refund a PayPal gift card?
If you paid for a certain item using split payment (part gift card and part another method of payment), you will be refunded both to the gift card and to the other payment form. PayPal purchases are not refundable in store but can be:
Does Aldo send UPS return labels?
Once you have submitted your request, Aldo will send a UPS return label along with instructions to your email.
How long does it take to return an Aldo item?
Our standard returns policy for store purchases is 30 days. Sale items must be returned within 14 days. We guarantee to refund or exchange, unworn items, returned in a sellable condition with original receipt and packaging. Aldo reserve the right to refuse any return or exchange that does not meet these terms & conditions.
How long does it take for a refund to be processed on PayPal?
If you made your purchase with a debit or credit card, you will see your refund within 5-10 business days from the processing date, however it could take up to 10 days for your refund to reach your banking institution. A Paypal refund should be reflected within 2-5 business days from the processing date. Overview.
How to return an item to Royal Mail?
To initiate your return, visit our Return Centre and simply put in your order number and email address to start a return request. Your order will then appear and you will be prompted to select the item (s) you wish to return. Please select the dropdown option which best describes the reason for your return. Click submit and we will send you a Royal Mail label via email with detailed instructions on how to proceed.
Can Aldo be returned?
Aldo reserve the right to refuse any return or exchange that does not meet these terms & conditions. In the interest of hygiene earrings, insoles, swimwear, cosmetics and underwear may not be refunded or exchanged at any time.
Can you return underwear?
In the interest of hygiene, earrings, jewellery, sunglasses, hair accessories, insoles, swimwear, cosmetics and underwear may not be refunded or exchanged at any time.
Refund Policy
Refund Process for Payment on Delivery (COD): Note that COD purchases are only refundable through store credit.
Return Policy
We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 14 days of your purchase. ALDO reserves the right to refuse any return sent or communicated after the 14 day period or the return of any item which is not in the same condition as when received.
How long does it take to get a refund from Aldo?
Refunds can be issued for unworn items when you return it in sellable condition, with the original receipt and packaging, within 14 days of your purchase. ALDO reserves the express right to determine whether the returned product is deemed sellable. Exceptions include, but are not limited to:
How to return an Aldo shoe?
In the event that you wish to return your purchase for a refund email your order number and return request to help@aldoshoes.co.za. We will get in touch within 24 hours to help you with the process.
What happens if you return something that is defective?
If you decide to return something for any reason outside of it being defective, late, or if a wrong product has been received then you will have to cover the cost of returning the item to us.
Can you exchange an Aldo shoe?
It is important to us that you are happy with your ALDO purchase. In the event that you wish to exchange your purchase we encourage you to exchange your item within one of our ALDO stores (excluding Edgars). If you would like to process the exchange via the online store, please could you email your order number and exchange request to help@aldoshoes.co.za. We will get in touch within 24 hours to help you with the process.
Can you return an item to Aldo?
If the reason for the return is due to errors on ALDO’s behalf, then we will cover the costs of returning the item. All returned items need to be unused and in perfect condition, with swing/ price/ care tags attached and in their original packaging. We cannot accept returns of damaged products, personalised or otherwise non-saleable products.
Can you return items under warranty?
Items under warranty may be subject to assessment or repair if returned as faulty.
Can you return hair accessories?
For hygiene purposes, earrings, socks, hair accessories and cosmetics may not be refunded or exchanged at any time.
