Can you return Apple AirPods?
You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Can you return AirPods that you got for free?
Answer: A: Answer: A: No, you can't return them.
Can you return AirPods and get new ones?
If one or both of your AirPods or Charging Case need replacement because of physical damage, you can replace each damaged item for an out-of-warranty fee. If your AirPods are covered by AppleCare+ for Headphones, you'll pay only an AppleCare+ service fee per incident.
Are AirPods under warranty?
The Apple Limited Warranty covers your AirPods and the accessories that come with them against manufacturing defects for one year beginning on the purchase date. Our warranty doesn't cover damage caused by accidents or unauthorized modifications.
Does Apple accept opened returns?
Answer: A: Answer: A: Hi, It's OK the opened items to return and refund, however you have 14 calendar days to return an item from the date you received it.
What are the service options for my AirPods?
Carry-in repair. Take your AirPods to an Apple Store or an Apple Authorized Service Provider. You’ll need your serial number, so be sure to bring...
How long will my AirPods service take?
You should receive your replacement AirPods or Charging Case within a week. Check the status of your service request
How much does it cost to repair or replace my AirPods?
If you need service for your AirPods or Charging Case, there's no charge if the issue is covered under the Apple One Year Limited Warranty, AppleCa...
AirPods and AppleCare+
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...
The Nitty-Gritty of the AirPods Return Policy
The standard AirPod return policy consists of several critical aspects. Here’s what you should know before returning your AirPods:
How To Return Your AirPods to Apple
In case you want to send your AirPods to Apple by mail, you should do the following:
How Does the AirPods Refund Work?
For any approved AirPods return, Apple will initiate a refund immediately.
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How long is the warranty on AirPods?
The Apple Limited Warranty covers your AirPods and the Apple-branded accessories that come with them against manufacturing issues for one year beginning on the purchase date. You may also have consumer law rights.
How long is Apple warranty?
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty, whichever is longer. We offer this when you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Can AirPods Pro be replaced?
AirPods Pro ear tips. If your AirPods Pro ear tips have an issue that’s covered by the Apple Limited Warranty, they can be replaced for no charge. Contact Apple Support. If you lose them or you want extra ear tips, you can buy two new pairs of ear tips through the Apple Online Store.
Does Apple warranty cover AirPods?
The Apple Limited Warranty doesn’t cover wear from normal use. If you have AppleCare+ for Headphones, it offers replacement coverage if your AirPod or Charging Case battery holds less than 80 percent of its original capacity. AirPods. Covered by AppleCare+.
Service Process
Choose one of the service options below to have your AirPods Pro serviced. Your AirPods Pro will be examined prior to any service to verify that they are eligible for this program. AirPods Pro (left, right or both) with a confirmed issue will be replaced. The AirPods Pro case is not affected and will not be replaced.
Additional Information
This worldwide Apple program doesn't extend the standard warranty coverage of the AirPods Pro.