Full Answer
What is Balsam Hill’s return policy?
If you are not completely satisfied with your Balsam Hill™ purchase, you can return or exchange the product within 30 days of receipt or prior to December 25 (whichever comes first). Return: Once the item has been shipped back to us, we will process your refund less any applicable shipping label fees.
What are the Balsam Hill terms&conditions and privacy policy?
By signing up to receive email communications, you agree to the Balsam Hill Terms & Conditions and Privacy Policy . What is your return/exchange policy? If you are not completely satisfied with your Balsam Hill™ purchase, you can return or exchange the product within 30 days of receipt or prior to December 25 (whichever comes first).
What is the warranty on Balsam Hill™ trees?
Balsam Hill™ offers a 60-day warranty on all clearance trees, wreaths and garlands from our Signature and Classics collections.
How much does it cost to return a Christmas tree?
You can pay $25 for a prepaid return label, or if you plan on exchanging your Christmas tree for something of equal or higher value, Balsam Hill will cover that cost.
Are Balsam Hill trees returnable?
If you are not completely satisfied with your Balsam Hill™ purchase, you can return or exchange the product within 30 days of receipt or prior to December 25 (whichever comes first).
Can you return a Christmas tree after Christmas?
In case you were wondering: yes, it is possible to return dead Christmas tree to Costco post-Christmas, assuming you have the receipt and a bit of luck. That is even if the reason for the return is just that it's no longer alive.
Can I return a real Christmas tree?
RETURNS. If you are unhappy with any product you may return it - unused, unopened and in its original packaging - within fourteen days for a full refund. This amount excludes all delivery costs. This does not apply to perishable items E.g. Real Christmas Trees.
What is the warranty on Balsam Hill Christmas trees?
three-yearBalsam Hill is pleased to offer a limited three-year product warranty on regular and sale-priced artificial Christmas trees.
What is Christmas tree return policy?
Returns may require a Government issued ID. Additional research may be required to validate the purchase for a return or exchange. Christmas Tree Shops reserves the right to refuse any return. The return policy at our seasonal & pop-up locations may vary.
Can I return an artificial Christmas tree to Home Depot?
Simply take your purchase back to any Home Depot and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.
Is renting a Christmas tree better for the environment?
"The waste element becomes very significant - avoiding landfill is very important," says Paul Swift of the Carbon Trust. Renting a tree allows consumers to virtually cancel out this problem, he says. It's not just the reduced environmental impact that appeals to customers, Tennock says.
Can you have a real Christmas tree with underfloor heating?
With underfloor heating, to avoid a disastreeous situation, do not put a tree on a floor which is under-heated. Warm air rises up and dries the underside of the needles which have no waxy protection. If there is no alternative, then laying a blanket on the floor to deflect heat and lots of extra water will help.
How long do the lights last on a Balsam Hill tree?
approximately 3,000+ hoursINCANDESCENT LIGHTS We use premium commercial-grade lights that stay lit even if one bulb burns out or is removed. Our incandescent-lit trees shine bright for approximately 3,000+ hours.
Are Balsam Hill trees any good?
The tree is beautiful and full, and was very easy to assemble. We appreciated the gloves that were enclosed - it made it a lot easier to shape the branches. It's really a beautiful tree, and we are very pleased with our purchase and the service received from Balsam Hill."
How do you fix a wobbly Balsam Hill tree?
0:020:45How to Fix Your Wobbly Tree Stand from Balsam Hill™ - YouTubeYouTubeStart of suggested clipEnd of suggested clipLoosen the eye bolt in the stand and let the trees settle all the way down then tighten the eyeMoreLoosen the eye bolt in the stand and let the trees settle all the way down then tighten the eye bolts. Check that all rubber feet are intact and stand on a flat surface.
Can I return a Christmas tree to Walmart after Christmas?
Walmart allows you to return most unwanted items by mail or to the store within 90 days.
Can you return a Christmas tree to Michaels?
Michaels Store Purchases If your Michaels purchase does not meet your satisfaction, it may be returned or exchanged at any Michaels location for full purchase amount within 60 days.
Can I return a Christmas tree to Lowes?
For replacement or refund, a receipt is required for any tree, shrub or perennial purchased at Lowe's within one year of the original purchase date. All other plants fall under our 90-day return policy.
Can you return a Christmas tree to Costco?
The warehouse club allows members to return almost anything they've purchased at any time for a full refund (there is a 90-day limit on electronics). A woman in California put that return policy to the test when she reportedly returned her dead Christmas tree and got a full refund.
Terms & Conditions
Orders received by 11pm AEDT on working weekdays (Monday to Friday) will usually be dispatched the following working day. This will not be the case if you have entered a preferred day or week that is not 'next day'.
Delivery Terms & Conditions
All delivery charges and areas are shown on our delivery pricing page. We reserve the right to amend all delivery prices and conditions at their discretion and without notice. Deliveries will be sent via courier.
If there is a problem with your order?
Any breakages, shortages and discrepancies with your order must be reported as soon as possible after receipt of the order.
Cancellation
If you wish to cancel your order we require notice in writing either by fax or email within 7 working days after date of delivery.
What is the return policy?
We want you to be delighted with your Balsam Hill purchase. If you are not completely satisfied with your purchase, you may cancel your order within 7 working days from receipt of goods, you will receive a refund within 30 days of cancellation.
How long will it take to receive my credit?
We will try our best to credit you as quickly as possible. All returns must be inspected by our quality control team. Please allow us up to 30 days after notice of cancellation to apply your credit. Thank you for your understanding.
Do I have to pay for returns?
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the merchant. We recommend that you use tracked delivery service, as proof of shipping is not proof of receipt.
How long does it take to get back Balsam Hill?
Cancelled orders will be fully refunded in accordance with our returns policy above and within 14 days of either Balsam Hill® getting the goods back, or your providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner..
What happens if you return an item?
Exchange: If you are returning your original item in order to purchase an item of equal or greater value, the return shipping fee will be waived. If you are returning your original item in order to purchase a different item of lesser value, a small shipping fee will be assessed.
Can you use tracked delivery for a return?
We recommend you use tracked delivery service, as proof of shipping is not proof of receipt. If there has been a change of mind, it is the customers' responsibility to meet all costs of the returned delivery and to take care that goods returned are in a reasonable condition.
