How long does it take to return a MaxMara order?
You have 14 days after receiving the order to request a return and an additional 14 days to return the products. The procedure is quick and easy and delivery is completely free. As a Registered User you can send us your return request directly from your My MaxMara account: 1. go to your profile page. 2. go to the "My Orders" section, select the ...
How long do you have to return a product after receiving it?
You have 14 days after receiving the order to request a return and an additional 14 days to return the products. The procedure is quick and easy and delivery is completely free.
Can you use the same return label for more than one package?
We recommend that you choose a delivery service with tracking option, so that you can trace your package at any time. It is not possible to use the same returns label for more than one package.
How long do you have to return a product after receiving it?
You have 14 days after receiving the order to request a return and an additional 14 days to return the products. The procedure is quick and easy and delivery is completely free.
How to return a package on Amazon?
1. Access your profile. 2. Enter the "My orders" section, select the order that contains the product you want to return and click on "Request a return". 3. You will receive an email with a label to print and apply to the package, the tracking number to track the shipment and the courier's phone number. 4.
How long does it take to return a product on Amazon?
You have 14 days from the delivery of the order to request its return, and then an additional 14 days to return the products. The procedure is quick and easy and shipping is totally free. As an unregistered user you will need to contact our Customer Service by phone or email. Once the request has been made:
Can I return a package from a different country?
Remember that the return package can only be collected from the country where you received your order. If shipped from a different country, it will be blocked by customs. Finally, if you want to use a different courier, you will be charged for the delivery costs.
I am not a Registered User: how can I return a product?
You have 14 days from when your order is delivered to request a return and an additional 14 days to return the products. The procedure is quick and easy, and shipping is completely free.
When will I receive my refund?
As soon as your return package is delivered to our warehouse, the Quality Control Department will carry out the necessary checks. Once the items pass all inspections and requirements, you will receive a confirmation email. We estimate refunds will be made back to your payment method within 7-10 business days of our receipt of your return.
Can I return an item, even if I only changed my mind?
Yes! You have 14 days from when your order is delivered to request a return. Upon request, you will receive a pre-paid UPS return label within 24 hours. Items must be returned new, unused, unwashed, and undamaged. Please return items in their original packaging with all tags attached.
Can I change the size or color of a product instead of returning it?
At this time, Weekend Max Mara does not offer exchanges. We offer full refunds to your original method of payment within 14 days of the delivery date. If you need to change the size or color of an item, you may return the products and make a new purchase.
I am a Registered User: how can I return a product?
You have 14 days after receiving the order to request a return and an additional 14 days to return the products. The procedure is quick and easy and delivery is completely free.
How to return items to MaxMara?
As a Registered User you can send us your return request directly from your My MaxMara account: 1. Log in to your My Max Mara account. 2. Select View and Manage Your Orders. 3. Select the order you wish to return. 4. Select the items you wish to return and provide a reason.
How long does it take to get a return label from UPS?
Yes! You have 14 days from when your order is delivered to request a return. Upon request, you will receive a pre-paid UPS return label within 24 hours. Items must be returned new, unused, unwashed, and undamaged.
