Please keep the following in mind:
- Customers are responsible for all shipping costs*
- Returns sent COD (Cash on Delivery) will not be accepted
- If you return an item you didn’t buy from us, you’ll have to pay shipping to have it sent back to you
- You must obtain an RMA (Return Material Authorization) from OReillyAuto.com
- Sign in or create account
- Select “My Orders” tab
What is O'Reilly's return policy for auto parts?
Please read the following instructions prior to making a return to your local O'Reilly Auto Parts store location. All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product. All returns must be presented with the original purchase receipt. No exceptions.
Can I return an online order to an O’Reilly Store?
Both online and in-store purchases can be returned to your local store. An original purchase receipt is required for all returns, and we ask that you make your return as soon as possible. Here’s what you’ll need: Remember, even items purchased online can be returned to any O’Reilly Auto Parts store.
What forms of payment does O'Reilly accept?
The OReillyAuto.com Online Store only accepts major credit cards and O'Reilly Auto Parts gift cards as payment. Any of our 5420 store locations will also gladly accept cash and checks. Why am I being charged sales tax? O’Reilly Auto Parts is required to collect taxes in all states where we have a physical presence.
What is the return policy for items purchased as new?
All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product. All returns must be presented with the original purchase receipt.
How long do I have to return something to O Reilly's?
within 60 daysPLEASE NOTE: All returns must be requested within 60 days of the original order date.
Can I return things at Oreillys?
You can return both online and in-store purchases to any O'Reilly Auto Parts store or send them directly to the company. There is no time limit for New returns if you possess the original purchase receipt. For your return to be accepted, it must: Be in the original packaging.
Does O Reilly's do cash back?
Let's know 'Does Oreillys do Cashback? ' The company does provide cashback to its customers. The most common process to get cashback from O'Reilly is to pay the bills using debit cards.
How long do I have to return car parts?
If a store violates this law (California Civil Code section 1723) by not clearly displaying their limited or no return policy, you can return the purchased item with proof of purchase for a full refund within 30 days.
What is AutoZone return policy?
IN-STORE RETURN POLICY To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.
Can I get a cash refund if I paid by debit card at Walmart?
If you paid with a credit card, Walmart says it will apply your refund only to that same credit card. If you paid with a debit card, you have the option to put the refund back on the card or get cash.
Can you return car batteries to Oreillys?
If you do have any old lead-acid automotive batteries sitting around, bring them in to an O'Reilly Auto Parts store for recycling and we'll give you a $10 gift card* for each one, even if they weren't purchased from us.
Will AutoZone return without receipt?
Yes, AutoZone will allow you to return items without a receipt, but you have to follow their directions. They ask that you contact Autozone Customer support at 800-288-6966 to get the transaction information for your order.
Synopsis
Items may be returned in store or shipped using a generated shipping label.
Policy Statement
The original sales receipt must accompany all returned merchandise. New items returned will be credited the full purchase price and applicable taxes to the credit card the order was originally charged to. Shipping and handling charges are not refundable.
How far away from the original battery do you have to return it?
If you are less than 25 miles away from the original place of purchase, you must return the battery to that place of purchase for any warranty service. If you are more than 25 miles from the original place of purchase, then you must call the Warranty Administration Office prior to any warranty service being performed.
How long is a warranty on a product?
If a product is replaced under this warranty (“Defective Product”), a replacement product will be covered for 90 days from the date of exchange, or for the remainder of the warranty period, whichever is greater.
Does O'Reilly have a warranty?
Most of O’Reilly Auto Parts’ products are covered by this Limited Warranty, however, some exceptions may apply. This Limited Warranty begins when you purchase the product and lasts for the length of time described in the product’s warranty. The warranty period may also vary depending on the product.
Can you return a defective O'Reilly car?
If your product is defective and covered by warranty, you may return it to any O’Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
Is shipping and handling covered by warranty?
Shipping and handling expenses are the sole responsibility of the consumer and are not covered under the manufacturer's warranty. Certain repair costs may be the responsibility of the consumer. In such event, O'Reilly Auto Parts will notify the consumer of the estimated repair costs prior to making such repairs.
Does O'Reilly Auto Parts warranty cover labor?
This limited warranty does not cover labor, towing, or rental car charges, which are the sole responsibility of the purchaser. This limited warranty does not cover incidental, consequential, indirect, or special damages. This limited warranty represents the total liability of O’Reilly Auto Parts for any product to which it applies.
How to return a product on Amazon?
You can begin the return process through your Company Store account by following the directions below: 1 Navigate to your account (Click the person icon in the top right-hand corner next to the cart) 2 This should automatically take you to your previous Orders page. If it doesn’t, click on “Orders” at the top of the page 3 Every order you have placed will appear. To the far right, you will see a small button that says “Return Items?” > Click on this button 4 Choose which items you would like to return, tell us why and how you would like the refund issued 5 Track your return through the Orders page and receive updates to your email as your refund is processed!
How to find previous orders on Amazon?
Navigate to your account (Click the person icon in the top right-hand corner next to the cart) This should automatically take you to your previous Orders page. If it doesn’t, click on “Orders” at the top of the page . Every order you have placed will appear.
Who does O'Reilly disclose to?
O’Reilly may disclose to third parties, including law enforcement personnel, as much information as necessary to satisfy applicable law and the orders of any court or administrative agency, and to ensure the safety of O’Reilly’s business, customers, and employees.
What is O'Reilly Automotive?
O’Reilly Automotive Stores, Inc. and its affiliates and related entities (collectively referred to as “O’Reilly”) value and respect the privacy of all customers and other visitors to our stores, warehouses, and distribution centers, as well as our websites and other online platforms.This Privacy Policy describes how our company collects, uses, shares, and protects information from, and about, our customers and other visitors.This document discusses the choices you have about the use of the information you share with us, along with other important privacy disclosures, such as how O’Reilly may update the Privacy Policy and how you can contact us with any questions, concerns, and comments regarding this document and our privacy practices.
Does O'Reilly have clearance?
Clearance items are not eligible for, or count toward, any shipping promotions or discounts, even when combined with other items in your order. O’Reilly does not ship any clearance item, part, or product to another store. All sales for clearance items are final, and clearance items are sold “as is.”.
Does O'Reilly have a password?
O’Reilly will not monitor or protect your password, and you may be required to change it if O’Reilly suspects the security of its website has been compromised. You must use a password that O’Reilly deems secure and change it periodically, or O’Reilly reserves the right to terminate your account.
Does O'Reilly provide links?
O’Reilly does not guarantee the completeness, accuracy, or safety of third party links. O’Reilly provides hyperlinks as a convenience to customers and website users, and links to third party websites do not represent an endorsement of other organizations, their products, or their services by O’Reilly. Submissions.
Can you hyperlink to O'Reilly?
Hyperlinking: You will not provide a hyperlink to O’Reilly’s website on an unaffiliated website, unless you are allowed to do so by O’Reilly at its own sole discretion. You agree to cooperate with O’Reilly and immediately cease any instances of branding, framing, or unauthorized hyperlinking upon request.
Buy Online, Pick Up In Store
At OReillyAuto.com, you can view the availability status at a store near you and make your purchase online. Then, all you have to do is stop by and pick up your order at the store.
Special Orders
If you’re looking for an item that’s not in stock, your local O’Reilly Auto Parts store can help. Just call or stop by for more details.
Buy Online, Ship to Home
Once you’ve selected a store and the items you’re looking for, you can choose the “Ship to Home” option to have your order delivered to you.
Shipping & Delivery
O’Reilly Auto Parts is pleased to offer Next Day Delivery on over 100,000 parts available on OReillyAuto.com.
Missing Orders
My order should have been here by now. How can I be sure it isn’t lost or stolen?
OReillyAuto.com Information
At O'Reilly Auto Parts, we are concerned about your safety and want to prevent damage to your vehicle. With today's vehicles, purchasing and installing auto parts can be a complicated process. We understand this. That is why we have Professional Parts People and powerful search software to help you through the process.
COVID-19 Update: A Message to Our Customers
At O’Reilly Auto Parts, Safety & Wellness, Along with Excellent Customer Service, Are Long-Standing Core Culture Values.
How many stores does O'Reilly have?
O’Reilly Auto Parts is one of the biggest, and oldest names in the car parts industry. It serves both professional and individual customers and has more than 5000 stores all across the United States as well as some 20+ stores in Mexico. The company aims to be “the dominant supplier of auto parts in their market areas” while offering the “best of price, quality, and the highest possible service level”. In the light of their ambitious goals, our team has put the O’Reilly price match policy to the test and analyzed how well they stack up against their competition. If you want to know how to save money at O’Reilly pay close attention to the following article.
Is O'Reilly a good place to shop?
The combination of a huge selection of car, bike & truck parts along with their very extensive store network across the US makes O’Reilly one of the best places to shop for vehicle-related needs.
Does O'Reilly's match prices?
At O’Reilly’s the price match guarantee is known as “ Low Price Guarantee “. Under this policy, which applies to retail locations only, O’Reilly will match the price of most local competitors. This includes AutoZone, Advance Auto Parts, PepBoys, and all other traditional “car part” retailers. Stores that are not mainly working in the car-parts business, such as Walmart, Home Depot, and others might not always be matched. As usual, it typically comes down to the individual store manager’s discretion.
Does O'Reilly have a price adjustment policy?
Official policy at O’Reilly is not to adjust prices/apply coupons after a purchase has been made. Every sale is final for the purpose of a price adjustment. Now when it comes to the day-to-day application of said policy, you might be a bit luckier.