Do you need box to return TV to Best Buy?
Go to Solution. From my understanding as long as you have your receipt, are within your 30 days return period for regular customers and 45 days for Reward Zone Premium members and there is no damage to the TV then yes you are able to return it without the box. Box is not needed.
Can you return something if you damaged it?
If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
What is Best Buy's return policy on open box TVs?
Our open-box items will fall under our Return & Exchange Promise that generally allows 15 days for purchases to be returned or exchanged. Please keep in mind that open-box items are unique in their own ways, so generally an even exchange cannot be completed, even for a new, in-box.
Can you return a broken item to Best Buy?
Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
What do I do if I get damaged goods?
How to complain if you receive damaged goods in the postContact the retailer with evidence of damage.Returning a damaged item promptly.Confirm payment for returns.Get your money back for missed timed deliveries.
Will Best Buy replace my broken TV?
Bring your TV (under 42") in to your local Best Buy store. We'll repair it, no matter where you bought it. You can also bring in your wireless audio devices, speakers and other smaller products to be repaired.
How long can you return a TV to Best Buy?
What is Best Buy's TV return policy? TVs are treated like every other item and must be returned within 15 days. Assuming there is no damage to the TV and you have all the packing material you can return your tv at Best Buy for 15 days like most items.
Does Best Buy accept opened returns?
The Best Buy open box return policy allows returns for a full refund as long as the items are returned in like-new condition, with all accessories and original packaging. Best Buy might deny a return or deduct a nonrefundable fee from the refund for missing package components.
How long do you have to return damaged goods?
30 daysReturning goods within the first 30 days : If your item develops a fault after purchase, it is advisable for you to get in contact with the retailer as soon as possible. You (the consumer) have up to 30 days after purchase to claim a full refund for a faulty item.
Should I accept a damaged package?
While refusing it may seem like the obvious answer, you should make every attempt to accept it and document the damage at the point of delivery. In other words, write what is damaged, where it is damaged and a complete, specific number of damaged items in detail on the bill of lading.
Holiday Return Policy
Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.
Can I return an item at Best Buy without a receipt?
To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.
What items cannot be returned at Best Buy without a receipt?
Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.
Does Best Buy have a 30-day return policy?
Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.
