mattress firm box spring return policy

If you’re not satisfied with your Mattress Firm

product, you have a right to a one-time exchange within 120 days of purchase. The company won’t accept a return or exchange if you request it within 21 days of purchase because you need to allow the mattress to adjust to your body.

Full Answer

What is the Mattress Firm’s return policy?

DoNotPay offers a guide on how the Mattress Firm return policy works and how to request a return in two minutes! If you’re not satisfied with your Mattress Firm product, you have a right to a one-time exchange within 120 days of purchase.

How many times can I exchange or return my mattress?

Exchanges and returns may only occur once per purchase. If you choose to exchange your mattress, Mattress Firm gives you a credit towards the purchase price of another mattress. The credit is in the amount of your original purchase price (bed your returning) less a 10% restocking fee.

Do I need a box spring for my mattress?

Often referred to as “that thing under your mattress," box springs can provide additional support and increase longevity of your mattress, but are they essential for a good night's sleep? Check out some facts about Mattress Firm's box spring below to help you decide if a box spring should be part of your next mattress purchase.

How long do you have to sleep on a brand new mattress?

They do require you to sleep on your mattress for at least 21 days before attempting to exchange or return it—what they call an "adjustment period." After those first 21 nights, if you're not completely satisfied with your new mattress, you may exchange or return it.

Can you return boxed mattresses?

0:026:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo if you end up not liking the bed that you just bought within its trial period time frame you canMoreSo if you end up not liking the bed that you just bought within its trial period time frame you can just send it back at no additional cost to you and you get a full refund.

Can you return an adjustable base?

Adjustable Bed Frame is FINAL SALE - It's non-returnable, non-exchangeable and non-refundable.

Can I return a mattress to mattress firm before 21 days?

If you're not satisfied with your Mattress Firm product, you have a right to a one-time exchange within 120 days of purchase. The company won't accept a return or exchange if you request it within 21 days of purchase because you need to allow the mattress to adjust to your body.

How long does Mattress Firm refund?

If the method of payment used for your purchase was a debit or credit card, please allow 7-10 business days for your refund to be processed. If you paid in store with a check or cash, a check will be mailed to the address on file and will arrive in 2-4 weeks.

Why are adjustable bed bases not returnable?

Adjustable bed bases are often not returnable at all. Other companies say they will refund the cost of the bed. This can mean their cost (what they paid, not what you paid) of the bed minus the freight charges, which will leave you with with only a fraction of your money returned.

How do I return my Sleep Number adjustable base?

Requesting a return or exchange Contact the Sleep Number® Customer Service Center at (800) 472-7185 to obtain a Return Service Order (RSO) number before returning any product to us. Your authorized return must be received by us within 30 days.

Can you return a mattress if you don't like it?

Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.

Can you return a mattress without tags?

You can report the manufacturer selling mattresses without the tag. The penalty can range from a legal notice served to the manufacturer or seller to stop removing the tags or provide the correct information, to a fine of up to $1,000.

What do dreams do with returned mattresses?

Details: Returns can be made after at least 30 days from delivery, and there are no fees. They will send a truck to deliver your mattress to a local charity. You will receive a full refund after you show them the donation receipt.

Does Sleep Number buyback beds?

Sleep Number currently has no such trade-in program. You won't be able to trade in your old mattress for a new one, but if you purchased a Sleep Number bed and aren't satisfied, you may be able to exchange it for a different Sleep Number model. Unfortunately, not all Sleep Number products are returnable.

Can you return an opened mattress to Walmart?

In terms of condition, Walmart requires that the product is still in reasonable condition. This means that air mattresses can be returned even if the packaging has been opened. So long as the mattress itself is undamaged, you should have no problem making a return.

Can you return mattresses to Sam's Club?

The Sams Club mattress return policy does not require a restocking fee. Customers may return their mattress online or in-store for a refund or exchange, up to 30 days from purchase. After this period, the store will deny your return.

Does Sleep Number buyback beds?

Sleep Number currently has no such trade-in program. You won't be able to trade in your old mattress for a new one, but if you purchased a Sleep Number bed and aren't satisfied, you may be able to exchange it for a different Sleep Number model. Unfortunately, not all Sleep Number products are returnable.

Can you return mattress to Costco?

One of the many great things about Costco's generous return policy is that items, including mattresses, do not have to be in their original packaging in order to be returned. Mattresses can be opened, or even used, and still be accepted for a return.

What is Macy's return policy on mattresses?

Mattresses in a box return policy Mattresses in a Box shipped directly from our vendor to your home may be returned for preference reasons within 120 days of receipt by contacting Macy's Customer Service at 1-888-822-6229.

Can you return mattresses on Amazon?

While some mattresses stay in the initial condition, others expand. Although the Amazon mattress return policy allows you to return these mattresses within 30 days of purchase, you'll rarely get a refund on them.

How long does it take to return a mattress?

You must request the return of your product within 120 days from the date of delivery. If you have to return your mattresses you have to pay a return fee of $99.99. you will receive a credit to purchase your return mattresses by subtracting a restocking fee of 20% which must not exceed $500.

How long does it take to get a mattress exchanged?

You must request the exchange of your product within 120 days from the date of delivery. If you have to exchange your mattresses you have to pay a return fee of $99.99. you will receive a credit to purchase your exchanged mattresses by subtracting a restocking fee of 10% which must not exceed $250.

Is it hard to get a fresh start from a new mattress?

If you are not, then you must consider looking at the benefits of a good mattress, giving you a fresh start in the morning. But it gets very difficult when you don’t get that from your newly purchased mattress. You don’t have to worry about that because Mattress firm has it all covered.

Does Mattress Firm Provide Exchanges On Its Products?

You can exchange your Mattress Firm’s product within 21 to 120 days of the purchase date. You must require the original receipt and all the original tags. a 120 nights trial should be valid for one exchange or one return per purchase.

How Long Does A Refund Take?

Customers can get a refund and it will be issued in the original form of the payment. If your purchase was made by cash, check, debit, or credit card, it will take up to 7-10 business days for your refund to be processed.

What is the return fee for Mattress Firm?

The credit is in the amount of your original purchase price (bed your returning) less a 10% restocking fee. You're also subject to a $99.99 return delivery fee.

How long do you have to sleep on a mattress before you can return it?

They do require you to sleep on your mattress for at least 21 days before attempting to exchange or return it—what they call an "adjustment period.". After those first 21 nights, if you're not completely satisfied with your new mattress, you may exchange or return it.

How long does a refund take?

If the method of payment used for your purchase was a check, cash, debit or credit card, please allow 7-10 business days for your refund to be processed.

What is the best mattress for 2021?

Saatva Mattress - fantastic for all sleep positions, and is rated our Best Mattress of 2021.

How long is the mattress firm trial?

Mattress Firm provides a 120-night trial on all of their mattresses. You may exchange or return your mattress after 21 days of the initial purchase date and up to 120 days. Any exchanges and returns are subject to a $99.99 return delivery fee as well as a 10%-20% restocking fee. Mattress Firm is America's largest speciality mattress retailer ...

How long is the sleep trial for a mattress?

Look for a company that offers a risk-free in-home sleep trial. Nectar offers a 365-day trial. IDLE Sleep offers a full 18-month trial (the longest in the industry).

Can you exchange a mattress firm?

Mattress Firm is unable to exchange or refund stained, unsanitary or damaged mattresses under the 120 Night Sleep Trial.

How does a box spring provide support?

Originally used to help raise the mattress up off the ground, box springs are now recommended to provide the solid support a mattress needs .

What is a box spring?

A box spring is a base layer that lifts up your mattress and acts as a foundation to keep your bed even and well supported while you sleep. Believe it or not, the term “box spring" is actually a misnomer as they have recently stopped placing actual springs within the product.

What is the best material to build a box spring?

Over time, manufacturers have started using a more sturdy solution to build box springs such as wood or metal. In comparison to actual springs, wood or metal helps to better support the mattress and provide you with a longer lasting, more sturdy product.

What is a mattress firm sleep expert?

The Mattress Firm Sleep Experts™ are a team of passionate content creators bringing you the latest in sleep tips, tricks, and trends. No question is too tired for the Sleep Experts™ at Mattress Firm, who live and breathe mattresses, sleep, and everything in between.

Why do we need box springs?

A box spring help ensure that even a used mattress, with years of normal use, keeps maintains the same shape and structure as when you first bought it. Box springs also raise the height of a mattress, which can make it easier to get in and out of bed.

Do box springs help with longevity?

Often referred to as “that thing under your mattress," box springs can provide additional support and increase longevity of your mattress, but are they essential for a good night's sleep? Check out some facts about Mattress Firm's box spring below to help you decide if a box spring should be part of your next mattress purchase.

Do all mattresses have box springs?

Mattress Firm recommends checking your mattress' warranty to confirm the details. Not all mattresses require a box spring, but it can help protect your mattress from wear and tear and also provides additional support during sleep.

How long can you keep a mattress at Costco?

But in practice the policy doesn’t work like that. If your mattress is older than 2 years it’s very likely Costco won’t take it back. One purchased within a year – a year and a half though will be fine, as long as it’s in good conditions.

What happens if you change your mind about a mattress?

The first type is the full refund policy, which means that if you change your mind about your mattress and decide to not keep it – even after sleeping on it for an extended period of time – then you will get 100% of your money back.

How heavy is a purple mattress?

The only downside is that Purple mattresses are notoriously heavy. They weigh over 200 pounds on average. If you have trouble moving furniture around this might not be a good option. The return process is very simple though, and you’ll get all your money back if the mattress just doesn’t work out for you.

What is partial refund policy?

Second there is the partial refund policy, which means that you will get a percentage of your money back and not 100%.

How long is a money back guarantee good for?

There is a caveat: make sure it lasts for long enough. Most companies offer a 100-days money-back guarantee, which is good enough. But if it’s less than 30 days, stay away from them.

What is the least generous return policy?

This is the least generous type of return policy as it only puts you in a position to buy something else from them, not get your money back.

Does Brentwood Home recycle mattresses?

And you’ll be doing a good deed too. Brentwood Home will gift the mattress to a local nonprofit, or recycle it. It won’t resell it.

How to return a mattress?

The process for returning a mattress is to first schedule a pickup with the company and they will send a truck to take the unwanted mattress. If you opted for an exchange, your new mattress will probably arrive at the same time.

How much does it cost to return a mattress?

Regardless of the free trial and full refunds, some companies ask for a transportation fee of $50-$100 for a mattress return.

How Soon Can I Return a Mattress if I Don’t Like It?

It’s usually between two weeks and a month.

What is a third party seller?

For example, a third-party seller may be a specialized mattress and bedding retailer who offers a variety of mattresses (even those by online mattress brands) in their stores. They usually have one and the same return policy to cover all brands.

How long do you have to sleep on a mattress before you can return it?

Some companies will ask you to sleep on a bed for a minimum of 2 weeks (sometimes a month) before being eligible to return it. A free trial period means that you’ll get a refund for the mattress, but you may need to pay return fees, like a restocking fee or return shipping.

How long is a mattress free trial?

Some mattress brands have a 90-night free trial and a minimum period of use of 30 days. This allows you a 60-day window period to return it before your trial ends.

When you initiate the mattress return process, do you have to wait for them to confirm your eligibility?

When you initiate the mattress return process, you may have to wait for them to confirm your eligibility before proceeding.

How much is the Serta Hybrid Silver Chill?

We both liked the Serta Hybrid Silver Chill, but its $2500 price tag was not fitting the budget for me (and a 6 week estimate back order). The Purple 2 was weird, I am not sure if I would really like that so long term, and some Temperpedic $3000 range was nice, but was $1000 more than I was interested in.

How long does a 700 dollar refrigerator last?

For 700 dollars they keep your unit for 2-4 weeks and "repair" it. Customer service is never responive. For something that is essentially a refrigerator (yes it makes your room hotter by at least 3 degrees when "cooling") ... I am heavy disappointed

How long does it take for Serta Silver to chill?

Serta Silver Chill (wait 6 weeks and know that the "inferior materials" is a thing.

Why do I get latex?

Why I decided to get latex: All natural, no weird/potentially harmful chemicals or materials, longevity, adjustability, sleeps cooler (doesn’t actually sleep noticeably cooler), more hypoallergenic.

Do you have to buy a protector for a bed?

There is no policy stating that you must buy their protector. However, you should 100% have one. If you need a return/exchange/warranty you can't have any signs of stains or fluids on the bed.