How do I return an item to Best Buy?
If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). Reimbursements on returns lacking proof of purchase may require an email address, may be denied or limited, and state sales taxes and fees will not be reimbursed.
Is there a restocking fee at Best Buy?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.
What is the return policy for final sale items?
Returns info: Items need to be returned in a like-new condition. Please return items with all accessories and packaging. If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased. All Final Sale merchandise cannot be returned.
Can you return an opened VR to Best Buy?
FYI Best Buy does not allow returns on opened VR headsets.
Can I return an opened oculus?
You can only process a return if it is within 60 days of receiving your order. After your device has been received for a return, it will be inspected before you will be able to get a refund. Items like the oculus quest 2 are available for a refund if you apply for a refund within 14 days of receiving your order.
What is Best Buy's return policy on Oculus Quest 2?
10 DAYS. Best Buy should definitely have made an exception and allowed the return. The box was unopened. 10 DAYS.
Can I return an oculus 2?
To request a refund on a purchase in the Oculus Store, you must do so within 14 days of purchase and have used the app for less than two hours. The Oculus store rarely grants refunds granted on subscriptions, films, bundles, content purchased in-app, or apps you have previously refunded and repurchased.
How do I return an Oculus device?
From the Oculus app, tap Menu then tap Settings. Tap Manage Gifts then select Redeemed. Select the app you want to return then tap Request Refund.
Can I return Oculus Quest 2 after opening?
Subject to this Policy, you may return eligible apps, games, and experiences purchased through Oculus for Oculus Rift, Rift S, Quest, and Quest 2, so long as you submit your request within fourteen days of purchase or Gift redemption and we determine that you have engaged with the content for no more than two hours.
Can I return Oculus Quest 2 at Costco?
You have up to 90 days to return your item via online return or by returning it in-store. Even if you purchase the Oculus Quest 2 online, you can return it to a physical Costco location. They will immediately refund you for your purchase price and the shipping and handling cost.
Can you return an Oculus Quest 2 to Walmart?
Walmart will accept returns within 90 days after purchase. This applies to all products, with a few exceptions, such as the following: Electronics including but not limited to computers, camcorders, digital music players, and GPS units must be returned within 15 days with receipt.
What is the oculus quest warranty?
2-year warranty on all devices.
Can you return Oculus Quest 2 to GameStop?
You have 30 days from your in-store purchase or receipt of shipment to exchange or return, unless noted in our exceptions. You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number.
How do you return a recall in Oculus 2?
How Do I Make a Claim for The Oculus Quest 2 Recall On My Own? To request your free silicone cover, go to the Oculus recall web page and click on the "Go To My Devices" button. From there, you'll be taken to another page where you'll need to sign in using your Oculus or Facebook ID. The next page will come up.
What is return policy for Oculus at Walmart?
Walmart will accept returns within 90 days after purchase. This applies to all products, with a few exceptions, such as the following: Electronics including but not limited to computers, camcorders, digital music players, and GPS units must be returned within 15 days with receipt.
Can I return a quest 2 to Amazon?
If you bought Your Quest from Amazon, you have 30 days to return it, even if used.
Can I return Oculus quest to target?
Return details This item must be returned to any Target store. This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
How long does it take for an Oculus refund to go through?
It typically takes us no more than 5 days to review, verify and process refund requests. It may take longer for your statement to reflect the credit. If a refund request is granted, we'll credit you through your original payment method(s).
How to start a return
Return any in-store or online purchase to any Best Buy store. See details below. Find a store
Our promise
We work hard every day to enrich the lives of our customers through technology, whether you come to us online, visit our stores or invite us into your home. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Extended holiday return and exchange periods
Purchases made Oct. 18, 2021, through Jan. 2, 2022, have an extended return period through Jan.
Return and exchange periods
The below return and exchange period applies for purchases before Oct. 18, 2021 and after Jan. 2, 2022.
Restocking fees
Some items we sell (see below for the detailed list) have a restocking fee if returned by a customer, including My Best Buy® Elite and My Best Buy® Elite Plus customers.
Like-new condition
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How to return an item
Gather the purchases you want to return, along with the original contents and packaging.
Can you return a PSVR?
No, this is not true. 15 day return policy is always followed unless there's obvious negligence like if it was destroyed. For sanitary reasons they cannot resell the PSVR, they can always return it for you. Almost guarantee the rep misspoke.
Can I return my Oculus at Best Buy?
I've had no issues returning an Oculus at Best Buy. In fact, one of the reasons I purchased it there was in case I changed my mind. My first Rift had some issues, and swapped it with out any hassle.
