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best buy return policy on electronics

by Ceasar Hilpert Published 2 years ago Updated 2 years ago
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Full Answer

Can BestBuy accept returns without receipt?

Yes, it is possible. No, customers aren’t supposed to know that. The official policy, for employees’ eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase.

What is Best Buy's return policy?

Best Buy Return Policy doesn’t allow the return of the following items:

  • Final Sales and other non-returnable items such as gift packaging
  • Apparel that has been used or are missing original tags
  • Completed services (related to its Geek Squad services, explained below)
  • Digital Content (including games and software that can be downloaded)
  • Prepaid Cards (including prepaid cards from Nintendo, AT&T, Disney, etc.

More items...

Can you return an item to Best Buy without a receipt?

The official policy, for employees' eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase . This is possible as long as the SKU (Stock Keeping Unit, a number that represents an exact item) is one that Best Buy currently keeps in stock.

What is BestBuy return policy?

You can return video games purchased online via mail by following these steps:

  • Visit the Orders page
  • Find your order—Depending on whether you have a Best Buy account or not, you can do it by: Signing in and choosing Order Details to locate your unwanted video game ...
  • Select the See Return Options button
  • Choose the video game you want to return
  • Click the Print Prepaid Label button

See more

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What is Best Buy's return policy on electronics?

What Is the Best Buy Electronics Return Policy?Best Buy Electronics Return or Exchange PoliciesItemStandard Return PolicyRestocking Fees for All Member LevelsMost products, including: Clearance Open-box Refurbished Pre-owned15 days$0Cell phones Cellular tablets Cellular wearables14 days$45Major appliances15 days$01 more row•Jan 24, 2022

Can I return an opened electronic to Best Buy?

Opened physical copies of computer software, movies, music, video games, books, video game guides, and sheet music can only be exchanged for an identical item.

Can I return to Best Buy after 30 days?

Wedding Registry Items – 60 days from date of purchase. Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members. 45 days for Elite Plus members.

Can you return a TV to Best Buy after using it?

If you need to exchange your TV for a model that fits: You can either box up your TV and bring it back to a Best Buy store for exchange, or we'll deliver the right size directly to you. Delivery for the newly exchanged TV is free.

Is Best Buy Return Policy strict?

Best Buy's return policy has a standard return policy of 15 days from the date of purchase. Items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days.

What is Best Buy's Open Box Policy?

Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer The open-box products sold at Best Buy come with a complete manufacturer warranty as a new one.

Can I return something to Best Buy after 45 days?

As hockeycanuckjc mentioned, depending on the item and your My Best Buy tier status, you may have up to 45 days to return or exchange an item. Additional details about this can be found within our Return & Exchange Promise.

How strict is Best Buy Return Policy Reddit?

Normally, we offer a 15 day Returns or Exchanges policy. If you are an My Best Buy Elite Member, your return period is 30 days. Elite Plus members have a 45 day return period. The full Returns & Exchanges policy can be found here.

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.

Do you need the box to return TV to Best Buy?

Go to Solution. From my understanding as long as you have your receipt, are within your 30 days return period for regular customers and 45 days for Reward Zone Premium members and there is no damage to the TV then yes you are able to return it without the box. Box is not needed.

Do you need the box to return to Best Buy?

Please return items with all accessories and packaging. If you do not, we may either deny the return or allow a return with a nonrefundable deduction on your refund for what is missing.

How many times can you return a TV to Best Buy?

What is Best Buy's TV return policy? TVs are treated like every other item and must be returned within 15 days. Assuming there is no damage to the TV and you have all the packing material you can return your tv at Best Buy for 15 days like most items.

Will Best Buy accept return without box?

You do not need to have the original box to return. However your return needs to fall within the return and exchange policy.

Do open box items have warranty?

Open box means it was bought by a customer and may or may not have been used and returned within the return window. Open box items do not guarantee the original packaging or any accessories that come with the device nor do they have full manufacturer warranty as if perfectly new.

Can I return an opened video game to Best Buy?

You can send back an unwanted game within 30 days of the purchase date—as long as it is unopened and in excellent condition. An opened video game is not eligible for a refund, but you can always exchange the product for another game equal in value.

Can you return open box Best Buy Reddit?

Yes, you can return products even if you have opened the box and used it. If you do not have all the original packaging or accessories, that's okay too. We can process a return with a nonrefundable deduction on your refund for what is missing.

Holiday Return Policy

Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.

Can I return an item at Best Buy without a receipt?

To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.

What items cannot be returned at Best Buy without a receipt?

Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.

Does Best Buy have a 30-day return policy?

Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.

How long does Best Buy return policy last?

The standard return policy is 15 days, but customers who purchase My Best Buy Elite and Elite Plus memberships receive longer return periods. Depending on your membership level, the Elite electronics return policy, including the Best Buy laptop return policy and Best Buy TV return policy, could be as long as 30 or 45 days.

How long does Best Buy give you to return an item?

The Best Buy holiday return policy and the store’s everyday return policy aim to make returns and exchanges as simple as possible. Depending on your Elite membership status and level , you have 14 to 45 days to return or exchange your items. Save your receipt or packing slip and all original packaging to receive a full refund on most items. And when you gift someone a Best Buy item this holiday, don’t forget to include a gift receipt.

How long does it take for a refund to be issued?

The refund might take up to seven days to reflect on your account, depending on your bank or credit card provider. Refunds for cash payments over $800 and for payments over $250 made using a check or debit card without a major credit card logo will be issued by check within 10 business days.

What is a packing slip for Best Buy?

The packing slip or receipt. The credit card used to make the purchase. A valid photo ID. Visit a Best Buy store with the above items to receive a refund to the card used to make the purchase or to get store credit or make an exchange.

Orders

Have questions about your recent order or would like to change something? Try the links below.

Returns

Not satisfied with a recent purchase? Check out these links on how to return or get service for your item.

Help Center

Find answers to commonly asked questions about orders, product information, returns and more.

How to return a Best Buy product?

How to Return. To return your products to Best Buy you just have to provide the receipt , original contents and packaging and the product in unused condition . The product has to be in a resalable condition, which means if you have opened the package you can still return it.

How long does Best Buy return?

The period for return – ranges between 14–30 days depending on various factors. Best Buy’s standard return period spans 15 days from the date of purchase, applicable to new, open-box, refurbished, clearance and open-box products. This means you can exchange your product for a full refund or exchange (if you have the purchase receipt) ...

How long does it take for Best Buy to refund a return?

You may even exchange the exchange as per your convenience. Returns by Mail – The refund would be made 2-3 working days after the receipt of returned goods by Best Buy, it may take up to 7 additional days for your bank to process the payment and reflect it.

How to check if you are a Best Buy member?

If you are a Best Buy member the details can be checked using your registered phone number , email or member number. Purchases made via cash/check and 2 years old purchases cannot be traced back. For more details, you can contact 1-888-BEST BUY (1-888-237-8289).

Does Best Buy have a return policy?

Best Buy’s holiday return policy offers an extended return period as compared to the regular terms and conditions. For example, most of the purchases made by November 1 to December 31 of 2019 can be returned or exchanged until January 14, 2020. Also, it extends its open timings during the holiday rush.

Do you have to pay for return label on Best Buy?

As per Best Buy Return Policy, you don’t have to pay any upfront charges if you want to return using the prepaid label. Just follow the instructions given on the return label ( click here for more details).

When does Best Buy return policy end?

Best Buy has extended their return policy for items purchased between October 13, 2020 – January 2, 2021. You now have until January 15, 2021 to exchange these items.

How long does it take to get a refund from a store?

You’ll get the check in the mail within 7-10 days. Stores don’t keep a lot of cash on hand and so they won’t be able to refund you with cash.

How long can you return a clover?

Like any store’s return policy, there are some clover hacks and tips that savvy shoppers need to be aware of. Over 15 Days Hack – If you have your receipt, but it’s been over 15 days since you made the purchase, you’re often better off returning the item without your receipt and accept the store credit.

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What Can’T You Return to Best Buy?

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Best Buy maintains a pretty extensive list of items that they will not accept as returned items. Of course, if you create enough of a scene or speak to a manager, you never know what you can end up returning. The list is Best Buy’s official “will not accept returns” policy on the matter, however, so in most instances, you won’…
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Restocking Fees

  • Almost all of the things that Best Buy sells from their retail locations are electronics or something that has to do with electronics. While you can return opened electronics within the 14 to 45-day period, you may have the restocking fee for the item deducted from the money that Best Buy will return to you. There may be more than what is on this list so you will have to double-check with …
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Cash Payments and Returns

  • Best Buy is willing to accept returned electronics that have been opened and return the payment to you in cash, so long as cash was the method of payment. Also, you cannot receive a cash payment in return for an electronic item that exceeds $800. Best Buy will cut you a check for items that cost over $800, however, they won’t do so immediately. You...
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Final Thoughts

  • Fortunately, the subject of this article is only about returning opened electronics to Best Buy. Best Buy’s return policy can get pretty convoluted fairly quickly, so it’s good to keep the focus narrowed to specifics. It’s also good that Best Buy is pretty generous with returned, opened electronic items unless you have damaged them or lost major components.
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