Can I return an item with Geek Squad protection?
A: Thanks for your question! The Geek Squad Plan should be refundable if you returned the product it was attached to. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Can I return something to Best Buy after 60 days?
How Many Days Do I Have to Return Something? Cell Phones and Devices with a Carrier Contract – 14 days for everyone. Wedding Registry Items – 60 days from date of purchase. Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers.
Does Best Buy protection plan cover damage?
If you accidentally damage your product while handling it, we'll take care of it. Enjoy peace of mind knowing that you're covered if the unexpected happens.
Can I return an opened item to Best Buy?
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How strict is Best Buy's return policy?
Best Buy return policy without a receipt is strict and requires ID. If you're a My Best Buy member (any tier), you don't need to bring in a receipt to return an item as the team member can look up your order using your phone number. Best Buy can also look up your purchase through your credit card.
Can I return something to Best Buy after 30 days Reddit?
We try our best to keep our customers satisfied. If you have an item that does not have a Serial Number, is unopened, and is still active in our system, we may grant you a return. However, you will get the lowest selling value of the item within the last 30 to 90 days, no tax, and onto a store gift card.
Do I need a receipt for warranty at Best Buy?
How to obtain warranty service? If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
How does Best Buy's warranty work?
If your product is eligible for repair or replacement under the Best Buy plan, Best Buy can repair or replace the item. They can also reimburse you up to the amount of retail price of the product when you bought it before any discounts.
How do I use Best Buy warranty?
You can claim your warranty by calling 1-888-237-8289 and letting the agent know that you're having an issue with a product.
Can I still return something to Best Buy after 15 days?
If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
Can I return an item without original packaging Best Buy?
While hockeycanuckjc is right, we do not always require the original packaging for a return, per our Return & Exchange Promise: "Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing."
How do I avoid restocking fee at Best Buy?
With the exception of open-box items missing accessories, restocking fees are waived if the item was never opened or if the purchase was made and returned in: Alabama. Colorado. Hawaii.
How long is Best Buy's return policy?
Best Buy's return policy has a standard return policy of 15 days from the date of purchase. Items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days.
Can I return a TV to Best Buy after 30 days?
What is Best Buy's TV return policy? TVs are treated like every other item and must be returned within 15 days. Assuming there is no damage to the TV and you have all the packing material you can return your tv at Best Buy for 15 days like most items.
How long is best buys warranty?
1 yearThe Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
Can Best Buy pull up old receipts?
Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check, or for purchases made more than ten years ago. You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.
What is Best Buy’s return policy on open-box items?
Best Buy will accept returns of open-boxed items that are not damaged, as long as you bring in the original packaging and all accessories for the item. If you are unable to provide the original packaging or accessories at the time of the return, you may still be able to return your item with a deduction for the items missing.
How to return an item to Best Buy?
To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.
What is Best Buy’s return policy in 2022?
Best Buy’s return policy is built to be as seamless and pain-free as possible. Best Buy allows a customer to return or exchange most products within 15 days of purchase.
What is Best Buy’s return policy for online purchases vs. in-store purchases?
Best Buy’s return policy works for both in-store purchases and online purchases. An item purchased online can be returned at any Best Buy physical location or by using a pre-paid shipping label generated by an online return.
What items cannot be returned at Best Buy without a receipt?
Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.
How long is Best Buy Elite?
For Best Buy Elite members, you get the perk of having a 30-day window for returns and exchanges of most products. However, the 14-day window for activated devices like the ones named above still applies regardless of your membership.
How long does Verizon have to return a phone?
This window narrows to 14 days since purchase for activated devices, such as cell phones, tablets, mobile hotspots, and cellular wearables, with the exception of Verizon devices in these categories, which have a 30-day return and exchange window.
Orders
Have questions about your recent order or would like to change something? Try the links below.
Returns
Not satisfied with a recent purchase? Check out these links on how to return or get service for your item.
Help Center
Find answers to commonly asked questions about orders, product information, returns and more.
How Does the Best Buy Return Policy Work?
Here’s the skinny so you can actually make the Best Buy return policy work for you.
What is Best Buy's error?
Best Buy’s Error? – If you’re returning something to Best Buy via mail, and the reason for the return is an error on Best Buy’s part, they’re on the hook for the return shipping charges.
How Many Days Do I Have to Return Something?
Cell Phones and Devices with a Carrier Contract – 14 days for everyone.
What About a Cash Refund?
Keep in mind that if you pay with cash, and your order is over $800, you’ll have to settle for a corporate check as a refund.
Can I Return an Unopened Video Game?
I had someone in the comments ask if they could return an unopened video game they bought 2 months ago.
Does Best Buy refund shipping?
Expect the cost of the return shipping to be deducted from your refund unless the return is a result of a Best Buy error.
Does Best Buy Elite have rewards?
In case you were wondering, and who wasn’t, a Best Buy Elite (and Plus) membership is earned via their free Rewards Program.
How to return a Best Buy product?
How to Return. To return your products to Best Buy you just have to provide the receipt , original contents and packaging and the product in unused condition . The product has to be in a resalable condition, which means if you have opened the package you can still return it.
How long does Best Buy return?
The period for return – ranges between 14–30 days depending on various factors. Best Buy’s standard return period spans 15 days from the date of purchase, applicable to new, open-box, refurbished, clearance and open-box products. This means you can exchange your product for a full refund or exchange (if you have the purchase receipt) ...
What is return policy guide?
Welcome to Return Policy Guide, a one-stop solution for all your queries related to returns, exchange, refund and more.
How to track receipts for Best Buy?
If you made payment by credit card, you can track the receipt via the same credit card number. If you are a Best Buy member the details can be checked using your registered phone number , email or member number.
Does Best Buy have a credit card?
Best Buy offers credit cards in association with Visa and Citibank ( Apply here ). There are Elite and Elite Plus cards which are issued at no annual fees and approximate APR of 26%. They provide cashback up to 6% on your qualifying purchases (subject to various conditions).
Do you have to pay for return label on Best Buy?
As per Best Buy Return Policy, you don’t have to pay any upfront charges if you want to return using the prepaid label. Just follow the instructions given on the return label ( click here for more details).
Is Best Buy membership good?
Now, getting a membership at Best Buy is quite beneficial. Firstly, it helps to get an extended return period for the majority of products sold.
The tech you love, protected
Your Best Buy Totaltech™ membership includes up to 24 months of product protection on most Best Buy purchases with an active membership. The applicable plan (either Best Buy Protection or AppleCare+) will be added to any eligible purchase at no additional charge.
Best Buy Protection coverage
As a Best Buy Totaltech™ member, you'll receive up to 24 months of Best Buy Protection for each of your eligible Best Buy-purchased products. Best Buy will provide you with a repair, replacement or store credit to purchase a new device if your product suffers from a mechanical failure or, in some cases, accidental damage from handling.
Best Buy Protection Plan service fees
Service fees apply to claims that are not also covered by the manufacturer's warranty.
Service and support from the people who know your Apple products best
As a Best Buy Totaltech™ member, you'll receive up to 24 months of AppleCare+ on eligible Best Buy-purchased Apple products. Every Mac, iPhone, Apple Watch, iPad, HomePod, iPod, Apple TV, display, set of AirPods, Beats earphones and Beats headphones comes with complimentary telephone technical support and a limited warranty from Apple.
Do I need to purchase my product from Best Buy to qualify for Geek Squad Protection?
Yes, both your product and the specific Geek Squad Protection Plan need to be purchased from Best Buy.
Can I still buy Geek Squad Protection after I've purchased my product?
Yes, you have 60 days after your purchase to add Geek Squad Protection, including standard Geek Squad Protection Plans, Plans with Accidental Damage from Handling, and Product Replacement Plans. You may add the applicable Plan on your Purchase History page.
When does my Geek Squad Protection coverage start?
Coverage under your Plan begins on the start date, which is date the Plan is purchased or the date you receive the product, whichever is later. There is no waiting period.
What is covered under my Geek Squad Protection Plan?
Depending on which product and Geek Squad Protection Plan you purchased, and also when you purchased it, your coverage will vary. See the complete terms and conditions for full coverage details.
What if I've purchased a Geek Squad Protection Plan and my product fails during the manufacturer's warranty period?
The Geek Squad Protection Plan provides you with benefits that supplement the manufacturer's warranty. Parts and coverage available under the manufacturer's warranty are not covered by the Plan. You can therefore file a claim directly with the manufacturer.
Is there any coverage limit to the protection available under Geek Squad Protection?
Yes, we will either repair, replace or reimburse you in an amount up to the regular retail price of your product at the time of purchase. For products purchased on or after October 7, 2019, they are covered up to the regular retail price found on the receipt at time of purchase, regardless of discounts.
Where can I find details about my existing Geek Squad Protection Plans?
Please see your Memberships, Protection Plans and Subscriptions page for details about each of your Plans.
