All we ask is that you follow a few reasonable guidelines:
- Products must have been purchased directly from Boost (our website or 855 numbers). ...
- Products must be returned within 120 days of order date.
- Please call our customer service department at +1 855 246 1336 to obtain an RMA number, required with your return, include a copy of your receipt (or a note with ...
Full Answer
How do I return a Boost Mobile device to Boost Mobile?
Boost Mobile Returns will only handle requests with Return Authorization Numbers. Write the Return Authorization Number on: the original packing slip, and; on ALL sides of the box used to return ship the device. Ship the device and all original package contents to the following address: Ingram Micro Inc / Boost Mobile 1451 AllPoints Court
What is the warranty on my Boost Mobile phone?
Your Boost Mobile phone is covered under a limited warranty. Learn more Renewed Phone Warranty Your renewed Boost Mobile phone is covered under a 90-day limited warranty. Learn more Copyright Notice
How much does it cost to refill a Boost Mobile prepaid card?
After that, additional service refills cost $15 for 7 days or $40 (discounted price for Boost customers only, instead of $45) for 30 days of service. Is Xfinity Prepaid Home Internet available for all Boost Mobile ® customers?
How do I refill my Xfinity Boost Mobile® plan?
You can easily refill your service with a credit or debit card online at xfinityprepaid.net or by purchasing a refill at any Xfinity participating Boost Mobile ® store. Find the closest Xfinity Boost Mobile ® store here.
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Can you return a phone after purchase Boost Mobile?
Boost Mobile devices purchased through boostmobile.com may be returned within 7 days of purchase, subject to the policies, terms and procedures listed in this Return Policy (“Policy”). Approved returns will receive a refund of the purchase price (excluding charges incurred for wireless service).
Can I get a refund from Boost?
No. All Re-Boost sales are final and non-refundable.
How long after you buy a phone can you return it?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can I return a new Mobile phone?
Phones Bought New in Person If you bought your phone from a shop in person, the store in question does NOT have to allow you to return it. However, they generally will, as long as it hasn't been too long since your purchase.
Can I return a boost mobile phone to Walmart?
Yes, prepaid and contract phones can be returned to Walmart as long as they are returned within 14 days after purchase.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a Mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can you return an Iphone if you don't like it?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
Can I cancel phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
How can you get out of a phone contract without paying?
To cancel, contact your provider and tell them you want to end the contract while you're still in the cooling-off period. If you used the phone at all during this period, you can, of course, still cancel, but it won't be completely free. You'll need to pay for any services you've already used.
How long do you have to cancel a phone contract?
You're in the first 14 days of your contract. If you've signed up to a contract online or over the phone, you automatically have a 14-day 'cooling off period' when you can cancel without paying a penalty.
How do I cancel a boost transaction?
To cancel / void a payments from customer,Click on the "Transaction history" tab on your Boost Business App.Select a transaction you wish to void/cancel and swipe left to to void the selected transactions.Confirm the selected transactions and you're done!
How do I cancel a boost mobile recharge?
How do I cancel my Auto Recharge? To cancel, select auto recharge on the recharge tab in the My Boost Mobile app and follow the prompts. If you are on one of our older plans, you can cancel your auto recharge by calling 1258881.
How do I cancel a boost mobile payment?
Then please call our Customer Care team at 833-50-BOOST (833-502-6678) and they'll help you cancel your service.
How do I cancel a Boost Mobile order?
Then please call our Customer Care team at 1-833-502-6678 and they'll help you cancel your service.
The Boost Mobile Return Policy Explained in Brief
You can return devices purchased from the Boost Mobile website or a Boost Mobile retailer within one week of purchase. If you return the item past the specified time window, Boost Mobile will reject your request and send the product back to your address at your expense.
How To Return Boost Mobile Products
If you want to return Boost Mobile items you ordered online, you can follow these steps:
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How long does a 90 day warranty last?
What does the 90 day limited warranty cover? The warranty applies in the event: (i) Covered Device experiences mechanical and/or electrical failure within ninety (90) days from your date of purchase; and (ii) you report your claim within 90 days of activation, regardless of when the defect or malfunction arises.
Does the warranty cover lost or stolen devices?
The replacement device may be a different brand, model, and/or color and contain non-original manufacturer parts. The warranty does NOT cover lost or stolen devices, devices having normal wear and tear, or devices that have been damaged by accident or abuse. (top)
What is Xfinity Prepaid Home Internet?
Xfinity Prepaid Home Internet is a service provided by Comcast that enables you to access the internet at home via Wi-Fi through the Xfinity Wireless Gateway connected to your Comcast-ready home cable. You can connect all your devices (computers, phones, tablets) to the internet via Wi-Fi.
What type of Internet speed will I get?
Xfinity Prepaid Internet service offers up to 20 Mbps of download speed and up to 1 Mbps of upload speed. Actual speeds may vary and are not guaranteed.
How much does it cost?
The Starter Kit includes a Wireless Gateway, all necessary cables and an activation code for up to 30 days of included Xfinity Prepaid Home Internet service. Xfinity Prepaid Home Internet is $45 for the first 30 days, plus a one-time start-up and equipment fee of $35, making your total initial cost $80.
Are there any requirements to get the service?
You must be at least 18 years of age, live in a Comcast-ready home, and be in an area where this service is offered. Also, your address cannot have an active Comcast or Xfinity account. Check here to see if Xfinity Prepaid Service is currently available at your address.
What if I'm already a Comcast customer?
Xfinity Prepaid Service cannot be used at an address that has active service with Comcast.
Do I own the equipment?
Yes. You own the Xfinity Wireless Gateway, cords and cables when you purchase the Xfinity Prepaid Home Internet Starter Kit.
How do I refill my service?
You can easily refill your service with a credit or debit card online at xfinityprepaid.net or by purchasing a refill at any Xfinity participating Boost Mobile ® store. Find the closest Xfinity Boost Mobile ® store here.
