How do I return an item to Burlington?
Circle the item number of the item/items you are returning. Burlington will refund your credit card for the purchase amount less shipping and handling within 14 business days of receipt of your return, however, it may take up to two full billing cycles for your credit to appear on your credit card statement.
What is Burlington’s return policy during the holidays?
Whenever there’s a holiday around the corner, make sure to keep an eye out on Burlington’s website for updates regarding the holiday return policy. Burlington’s return policy is limited and in no way customer-centric.
What is the return policy for items purchased on sale?
General Return Policy. All items must be returned within 30 days of purchase. Please bring your original receipt or shipping confirmation email. Merchandise must be in new condition, unused and unwashed and in its original packaging.
How do I get support for the Burlington credit card?
Need support for the Burlington credit card? Please call (877) 213-6741 (TDD/TTY: 1-888-819-1918) Monday through Saturday 8AM to 9PM EST.
How to return items to Burlington?
To do it properly, you must follow these steps: Pack the items in their original packaging. Go to the nearest Burlington store. Show your receipt. Your return request will be processed immediately. If you don’t have a receipt, you should visit the same store where you bought the items.
Can you get a merchandise credit if you don't have a receipt?
If you don’t have the receipt, you can only receive a merchandise credit for the lowest selling price . All layaway payments and returned layaway items will also receive a merchandise credit, with service fees deducted from the total. Returns at Burlington are subject to a third-party verification process.
Is Burlington Coat Factory customer centric?
Burlington’s return policy is limited and in no way customer-centric. While the company was operating under its previous name (Burlington Coat Factory), they had rather generous return terms, offering their customers multiple ways to return unwanted products.
Does Burlington have a 30-day return policy?
While Burlington kept the same 30-day return window in their current return policy, much needs to be improved—or restored—if they are to increase the customer satisfaction score.
Burlington Coat Factory Return Policy
Burlington follows the policy of returning items within 30 days. Needed to connect initial repayment invoices or delivery confirmation mail while returning your product back.
General Return Policy
Some important things you require to know before you return or exchange any type of item.
Burlington Store Returning
Intend to return your item back to the Burlington shop, reviewed the listed below information:
Going Back To Burlington Online Policy
Obtain more information, if you intend to return your item back by mail:
Going Back To Burlington Store Returning Policy
While going back to the shop has to make sure that the customer is returning back product within the 25-30 days from the original invoice generated.
Burlington Coat Factory Return Policy
All Burlington items must be returned within 30 days from the date of purchase.
Burlington Exchange
Based on Burlington Coat Factory Return Policy you cannot exchange such items in used condition. In some cases exchanging products for valid reasons, you have to place a new order.
