What is Callaway Golf pre-owned's return policy?
Callaway Golf Pre-Owned will buy back any club for a fixed price* - determined at the original time of purchase - for an in-store credit. This is NOT a cash refund. The in-store credit is good toward the purchase of any other product sold by Callaway Golf Pre-Owned. 15 – 30 Days: 90% of the purchase price
What is Callaway pre-owned&outlet?
Callaway Golf Pre-Owned & Outlet is a great company with outstanding customer service." Only Certified Pre-Owned clubs come with the same 1-year limited warranty against defects you get with any new Callaway Golf club purchase. The promise of a great Certified Pre-Owned club doesn't stop when you hit the course.
What is Callaway’s price adjustment policy?
callawayapparel.com will gladly honor a one-time price adjustment if an item is marked down within 14 days of placing your order. You must send us an e-mail at support within the 14 day window. The difference will be refunded to your original form of payment.
Does Callaway warranty cover paint damage to the clubhead?
Paint and other cosmetic finishes, subject to normal wear and tear, like ball marks or scratches on the clubhead caused by ball strikes or failure to use headcovers, are not covered by this warranty but can be repaired for a fee. In order to obtain warranty service, simply contact Callaway Golf Pre-Owned at 800-826-6174.
Can you return clubs to Callaway?
Callaway Golf wants you to be fully satisfied with every item you purchase. If you are not satisfied with the item you have purchased, you may return it within 30 days of shipment for a full refund of the product price. If product is unused, the refund will credit back to your original payment method.
What is outlet condition on Callaway Pre Owned?
Grading GuidelinesAverageOutlet10 Point Scale3-510Typical Rounds75+0Club Face/Sole/ShaftGood amount of wear; Face wear will be more evident on wedgesShop wear*Top of Woods/HybridsWill have scuffs/scratchesNo scuffs/scratches1 more row
How does Callaway warranty work?
2-Year Warranty Callaway Golf will, without charge to the consumer, repair or replace any product or component or part thereof that is defective or becomes defective during normal use within two years after the date of purchase from an authorized Callaway Golf retailer or distributor.
Does Callaway Pre Owned come with headcovers?
It is possible that a matching headcover may be available for purchase, but because they are not required for trade items, headcovers are not included with the purchase of non-Callaway Golf products.
What is Callaway outlet condition?
The highest rating is 'outlet condition' these are clubs that have never been hit, but cannot be sold as new as they were floor samples or demo clubs. Like new condition clubs are nearly impossible to differentiate from new. Very good condition have clearly been hit but still look great.
How long is Callaway preowned shipping?
Normal delivery time for these shipments ranges from 10-30 business days. If a package has not been delivered within 75 days or more, written notice of non-receipt must be submitted to Callaway Golf Pre-Owned & Outlet signed by the intended recipient.
Do Callaway clubs have a lifetime warranty?
Warranty Coverage: Except as otherwise stated on the product or packaging, Callaway Golf Company warrants its golf clubs, components, and other products purchased from an authorized Callaway Golf retailer or distributor to be free of defects in material and workmanship for two years.
Does a dent affect a driver?
The dent in the driver's head can be small and have zero impact on the performance of the club. However, if the dent is large, it can impact some of the internal features and the aerodynamic capabilities of the driver.
Do golf clubs have warranties?
All new current in-line golf clubs are sold under manufacturer warranty. In some cases, a pre-owned or closeout product may be eligible for warranty coverage.
What does uniflex mean in golf clubs?
A uniflex shaft Is like a blended mix of a stiff and a regular shaft. It is excellent for the person who is not sure if they need regular or stiff, and its perfect for the beginner looking to get into the game who will have some inconsistent swing speeds.
What is a 1 up lie angle?
If the lie angles of your clubs are 1 degree greater than the manufacturer's standard, your clubs are 1 degree flat. If your lie angles are lower by 1 degree, the clubs are 1 degree upright.
How do you fix a dent in a golf driver?
0:271:42How to Repair Dents in a Golf Club - YouTubeYouTubeStart of suggested clipEnd of suggested clipThose actually cannot truly be repaired. By your average person that does club repair they need toMoreThose actually cannot truly be repaired. By your average person that does club repair they need to be sent back to the factory.
Will Callaway replace a cracked driver?
A: If your Callaway club has been damaged through normal use, we ask that you please call our Customer Service Department at (800) 588-9836 to discuss your repair/replacement options. Our business hours are Monday through Friday, 6:00am to 5:00pm Pacific Standard Time.
How do I register my Callaway clubs?
How to Register Callaway Golf ClubsVisit the Callaway website and click on the "Product Registration" link on the top right corner of the screen. ... Fill out the required spaces in the pop-up window by providing your email address, name, mailing address, gender, year of birth and dexterity.More items...
How do you fix a cracked driver head?
Can you repair a cracked driver? A cracked golf driver in most cases cannot be repaired but can be replaced. In pro golf stores, the golf shafts can be replaced with a new one to make you kick start afresh. Replacing a shaft is an easy process which saves both money and time.
What causes a golf driver to crack?
Fact is, metal, even one as strong as titanium, suffers fatigue, especially when thinned to the level of a driver face. Over time, repeated hits can cause the driver face to be altered to a point where what was once conforming becomes nonconforming and, eventually, crack.
How long does it take to return a Callaway golf cart?
Callaway Golf wants you to be fully satisfied with every purchase. If you are not satisfied with the items you have purchased, you may return them within 30 days of shipment for either a full refund or a Callaway Golf Gift Card.
Can you get a refund for expedited shipping?
Additional expedited shipping fees are not refundable. To qualify for a refund back to your original payment method the items must be in new condition. This means they have not been hit, played or used. If you used your items but are not happy with them we want to help you find something that does work for you.
How long is the Callaway Pre Owned credit good for?
This is NOT a cash refund. The in-store credit is good for one year toward the purchase of any other product sold by Callaway Pre-Owned. To redeem the in-store credit, call 800-826-6174 to speak directly to one of our sales representatives. Please note that accessories do not qualify for the Buy-Back Guarantee.
How to contact Callaway Golf?
Superior Customer Service. We're always available to answer questions or help you track your order. Call us today at 1-800-826-6174 to speak with a trained Callaway Golf expert. Callaway Golf Pre-Owned & Outlet is a great company with outstanding customer service.".
Can you return an accessory?
Once an accessory has been used, it cannot be returned . The amount we will pay under the Buy-Back Guarantee is based on the length of time you have played the club: If you determine that you would like us to buy your club back from you, simply contact us by phone at 1-800-826-6174.
Is regripping a golf club ok?
If there is structural damage to a club, or if there is any physical work done to a club (reshaft, loft or lie tweak, length adjustment, etc.), the buy-back obligation will be voided. Regripping is always ok and will have no effect on the buy-back price.
Contact Us
We're here to make your experience with Callaway Golf Pre-Owned & Outlet great! Call Toll Free 800-200-4726 to speak with a Customer Service Representative.
Q: Do you charge sales tax?
Sales tax will be charged on shipments to all states except Alaska, Delaware, Montana, New Hampshire, and Oregon.
Q: When will my order ship?
Orders shipped via UPS Ground® typically take from 1-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped.
Q: How can I track my order once it ships?
You will receive a shipping confirmation email and tracking number when your order leaves our facility. We use UPS for all of our shipments to the U.S. and Canada. You can use the tracking number provided in your shipping confirmation to track the progress of your shipment at UPS.com.
Q: Can I customize my Certified Pre-Owned Callaway clubs?
Yes, we can customize most all of our Callaway clubs, but we're not able to customize any non-Callaway clubs. All non-Callaway clubs are sold as is. On most Callaway clubs, we can customize all of the features below:
Q: Do my Callaway Golf Pre-Owned clubs come with a warranty?
Callaway Golf Pre-Owned warrants its golf clubs are free of defects in material and workmanship for a period of twelve (12) months following the date of purchase from CGPO.
Q: As an international customer, are these prices in US Dollars?
All pricing will be in US Dollars. When ordering goods from Callaway Golf Pre-Owned & Outlet for delivery outside of the US, you may be subject to import duties, taxes and brokerage fees, which are levied once the package reaches the specified destination.
Warranty Coverage
Callaway Golf Pre-Owned & Outlet ("CGPO") warrants its golf clubs are free of defects in material and workmanship for a period of 12 (twelve) months following the date of purchase from CGPO.
Shipping Charges
The customer will be responsible for any charges incurred during the shipment of the warranteed club to Callaway Golf Pre-Owned & Outlet for warranty service. Callaway Golf Pre-Owned & Outlet will provide return service of the repaired/replaced club to the customer at no charge.
Alterations to Warranteed Clubs
The Callaway Golf Pre-Owned & Outlet 12-month limited warranty is good for as long as the club remains in the form in which it was sent to the original customer.
DISCLAIMER
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. CALLAWAY GOLF DISCLAIMS ANY IMPLIED WARRANTY; INCLUDING THE WARRANTY OF MERCHANTABILITY OR THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
Safety
A golf club can be a dangerous piece of equipment. Users should only swing a club in an area cleared of people and other impediments. Golf club shafts are fragile, whether they are made of graphite or metal. Shafts may break, and broken shafts may cause injury.
